Why can't I log into GlobalProtect?
Even though GlobalProtect installed successfully on your Windows computer, it may not recognize the portal address. If this happens, when you click Connect, nothing will happen. To fix this issue, you'll need to delete and re-add the portal info. From the system tray, click GlobalProtect to open it.
Why is my GlobalProtect not working?
If GlobalProtect gets stuck in a "connecting" state when you click Connect, you may need to uninstall and reinstall the client software if the log file shows a "10022" error. From the system tray, click GlobalProtect to open it. icon and select Settings > Troubleshooting. Click Collect Logs.
How do I fix GlobalProtect not connecting?
Resolution
- Click on the Windows Icon found to the bottom left of your screen.
- Type Add or Remove Program and hit Enter.
- Scroll down and click on GlobalProtect.
- Click Modify.
- Select Repair GlobalProtect.
- Click Finish.
How do I enter my GlobalProtect username and password?
for GlobalProtect portal or gateway authentication:
- Configure a GlobalProtect portal or gateway. Select. Network. GlobalProtect. Portals. or. Gateways. ...
- Customize the. Username Label. and. Password Label. for portal or gateway authentication. On the. ...
- Save your portal or gateway configuration. Click. OK. twice. Commit. your changes.
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