Who do I complain to about an optician?
The Optical Consumer Complaints Service (OCCS) is an independent and free mediation service for consumers (patients) of optical care and the professionals providing that care. The service is funded by the General Optical Council who regulate opticians, optometrists and dispensing opticians.
Can I sue my optician?
You can claim optician negligence if the optician who examines your eyes gives an inadequate standard of treatment which results in damage to your eyesight.
How do I complain about glasses?
If you feel that communication has broken down and you can't resolve an issue with your glasses by speaking to your optician, you can contact the Optical Consumer Complaints Service. They can liaise with the optical practice and help find a solution.
Does a dispensing optician need a DBS check?
Under the 1974 Rehabilitation of Offenders Act all those working in public facing roles, including dispensing opticians, must undergo a DBS check. ... All healthcare professionals are subject to the same level of vetting by the DBS. Both your employer and professional bodies will require this check to be taken.