How do you contact GWR?
Completed forms can be sent to 'Freepost GWR CUSTOMER SUPPORT' free of charge. The team can also be contacted by calling 03457 000 125 (06:00-23:00). You can also get in touch with our Social Media team.
How do I redeem GWR vouchers?
Once you have entered the checkout process, selected any extras, and signed into or created a GWR account, you can paste your code into the voucher code box provided to redeem your discount. If no code is supplied with your offer, life gets even easier!
What times are super off-peak GWR?
Exact Super Off-Peak train times can vary across routes and train companies, but they're usually the least busy travel periods during the week. Super Off-Peak travel times are normally between around 10:00 to 15:30 and from 19:15 onwards Monday to Friday.
What is an open return ticket GWR?
An open return is simply a flexible return ticket, this includes day returns and period returns where the return jourey can be made up to a month later.