How do you use Hamilton CapTel?
First, you must enter and save a phone number in the “Receive Calls” section in order to receive captions through Hamilton CapTel. The person calling you must first dial the Hamilton CapTel Call Center at 855-318-8818 and then enter your phone number, followed by the pound (#) sign.
How do I register my CapTel phone?
CapTel 840i/880i: Registration Help
- Go to CapTel.com/register.
- Enter the requested information, including the phone number and Electronic Serial Number (ESN) of your phone. The ESN can be found on the bottom of your CapTel phone.
- Click on Register.
Why is my CapTel phone not working?
If your CapTel phone is not working the way you expect, try unplugging your phone from the power adapter, wait one minute, then plug the power back in. This "resets" your CapTel in the same way you might "restart" your computer.
Is CapTel service free?
There is no cost to use the CapTel Captioning Service, however any long distance telephone charges or Internet service charges (if appropriate) do apply.