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Hastings Direct Van Insurance Login

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Feb 28, 22 (Updated: Aug 21, 22)

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1. Hastingsdirect.com
Guru 2 years ago

Van MyAccount | Manage Your Policy Online | Hastings Direct

https://www.hastingsdirect.com/van-insurance/myaccount/

Register or login to MyAccount to manage your Hastings Direct policy from any device - access your documents or make changes to your van insurance policy.

Social Handles

Hastingsdirect.com Official Pages

Customer complaints
Home insurance
Car Insurance Policy Information
Car insurance claims
App
Help centre
Car insurance
MyAccount Log in and ...
Van Insurance | Hastings Direct

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-04-24 09:07:09 200 270 Page Active
2024-04-14 18:09:00 200 141 Page Active
2024-04-11 23:06:14 200 254 Page Active
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2. Af.mil
Announcer London, United Kingdom 2 years ago

www hastings van insurance login com Sign In Online Info

https://safety.af.mil/www-hastings-van-insurance-login-com-sign-in-onl...

Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number ...

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3. Hastingsgroup.uk
Curious Goiânia, State of Goiás, Brazil 2 years ago

Hastings Group | An agile, data and digitally focused general ...

https://www.hastingsgroup.uk/

Hastings Group. An agile, data and digitally focused general insurance provider to the UK car, van, bike and home insurance markets.

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5. Hastingsmutual.com
Disciplined 2 years ago

Login - Hastings Mutual Insurance Company

https://www.hastingsmutual.com/policyholder-dashboard/make-a-payment

Sign in using your Hastings Mutual username and password. Hastings Mutual Insurance Company is committed to keeping customer information secure and ...

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6. Useline.com
Disciplined Mexico 1 year ago

How to cancel Hastings Direct subscription in easy steps

https://useline.com/how-to-cancel/hastings-direct

The company provides car, bike, van and home insurance along with additional cover for breakdown and family legal protection. To cancel your Hastings Direct ...

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7. C21media.net
Informed Redmond, WA 1 year ago

Hastings Insurance Sign In – C21 Blog - C21Media

https://www.c21media.net/blog/en/hastings-insurance-sign-in

Hastings Direct is an agile, data and digitally focused general insurance provider to the UK market, offering a full range of car, van, bike and home ...

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8. Epticahosting.com
Guru Germany 1 year ago

Hastings Self Service - How do I register for MyAccount?

https://hastingsinsuranceuk.epticahosting.com/selfhastingsinsuranceuk/...

Check if you're insured to drive other cars; Reactivate a cancelled direct debit. If you have a home or bike policy or a van policy that starts with XA, log in ...

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9. Hastingsdirectcareers.com
Scholar Stockholm, Sweden 1 year ago

Hastings Direct Careers | Customer services, Financial and ...

https://www.hastingsdirectcareers.com/

Customer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London.

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10. Progressive.com
Announcer Pennsylvania 1 year ago

Log In & Manage Your Policy | Progressive

https://www.progressive.com/manage-policy/

You can make payments, view policy details, report claims, print ID cards or proof of insurance and more. Pay bill online with Progressive Insurance. 02. Paying ...

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11. Findcontactnumber.com
Editor Lima, Peru 1 year ago

Hastings Direct Contact Number

https://findcontactnumber.com/hastings-direct-contact-number/

If you are looking for Hastings Direct Phone Number, simply check out our links below : Help Centre ... Hastings Direct | Car, Van, Bike and Home Insurance.

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12. Confused.com
Refiner Plano, TX, USA 1 year ago

Compare Hastings Premier car insurance - Confused.com

https://www.confused.com/car-insurance/providers/hastings-premier

Hastings Direct is a broker selling a range of insurance policies. It also sells van, bike, and home insurance through its panel of insurers.

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13. Hastingsdirectloans.com
Disciplined Bangalore 1 year ago

Hastings Direct Loans

https://www.hastingsdirectloans.com/

Looking for Hastings Direct insurance products? Millions of UK customers trust us to provide competitive and straightforward car, home, bike & van insurance ...

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14. Uswitch.com
Informed 1 year ago

Hastings Direct car insurance - Uswitch.com

https://www.uswitch.com/car-insurance/providers/hastings-direct-car-in...

Hastings Insurance Services offers policies under several brands: Hastings Direct, which also includes Hastings Premier, Hastings Essential, Hastings Van ...

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15. Classcodes.net
Announcer Alexandria, Egypt 1 year ago

Direct Car Insurance - CAR INSURANCE Companies Online

http://classcodes.net/direct-car-insurance/

Direct Car Insurance - Find your car insurance quotes here and start saving big today on your insurance ... Phone number for hastings direct car insurance

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Frequently Asked Questions

How do I contact Hastings Direct by phone?

Please call us on 0333 321 9790 so we can help. We're open: Monday-Friday 8am-7pm. Saturday 9am-5pm.

How do I contact Hastings essential?

Hastings Essential can be reached by calling 0333 321 9636.

How do I change my address with Hastings Direct?

How do I change my address?
  1. Log in, select View policy and choose the policy you want to change.
  2. Select change address and add your new details. ...
  3. You'll be given a quote, which includes any change to your total price and any fees you need to pay.
  4. Select continue if you want to go ahead.

How do I register my account with Hastings Direct?

How to register
  1. Go to the MyAccount log in page and enter the email address you used when you bought your policy.
  2. You'll be sent an email so that we can verify your address; just click on the link.
  3. You'll be asked to set up your password and then you're done.

How do I contact Hastings Direct?

Just call us on 0333 321 9790 and we'll be happy to help.

How do I turn off auto renewal on Hastings Direct?

To cancel your Hastings Direct Subscription, follow these easy steps:
  1. Call customer service on 0333 321 9801.
  2. Ask to speak with a representative.
  3. Provide them with your insurance policy number and customer details.
  4. Request cancellation of your contract and recurring payments.
  5. Ask for a confirmation email.

Is Hastings Direct still trading?

It is part of the Hastings Group, a business which was listed on the London Stock Exchange until it was acquired by a consortium of the South African business, Rand Merchant International, and the Finnish insurer, Sampo Group, in November 2020.
...
Hastings Insurance.
Net income £69.7 million (2019)
Website www.hastingsplc.com
9 more rows

How can I pay my car insurance online?

How to Buy/Renew Car Insurance Online
  1. Visit your insurance provider's website fill in the details, including your car registration number, mobile number and email address.
  2. Enter the policy details and the add-on to the cover you would like to opt for.
  3. Complete the process by paying the premium amount via online payment.
Is Post Helpful?

Recent Tweets By HastingsDirect

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@HastingsDirect @AnnePahamtang @Vizion Hi Anne. Hi Anne. I apologise for any negative experience you've had. If you wish to raise a complaint, you can raise this here: https://t.co/LkOG26zmga. Thanks ~ John
2023-01-22 10:26:53
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@HastingsDirect @AnnePahamtang Hi Anne. I apologise for any negative experience you've had. If we can assist, please DM us with your full name, policy number and date of birth. Thanks ~ John
2023-01-22 10:25:13
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@HastingsDirect @markpe94 @TheAA_UK Hi Mark. I am sorry for any frustration. If we can assist, please DM us with your full name, policy number and date of birth. Thanks ~ John
2023-01-22 10:22:09
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@HastingsDirect @CraigHollyhead @saddler_andy @caldy003 Hi Craig. I apologise for any frustration. If we can assist, please DM us with your full name, policy number, date of birth and the nature of your enquiry. Thanks ~ John
2023-01-22 10:16:15
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@HastingsDirect @IanGHaig @MartinSLewis @paullewismoney @WhichUK Hi Ian. I am sorry for any frustration. If you wish to raise a complaint, you can raise this here: https://t.co/LkOG26zmga. Thanks ~ John
2023-01-22 10:15:22
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@HastingsDirect @adamguestwfc @saddler_andy @caldy003 Hi Adam. I apologise for any negative experience you've had. If we can assist, please DM us with your full name, policy number, date of birth and the nature of your enquiry. Thanks ~ John
2023-01-22 10:08:46
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@HastingsDirect @saddler_andy @caldy003 Hi Andy. If we can assist, please DM us with your full name, policy number, date of birth and the nature of your enquiry. Thanks ~ John
2023-01-22 10:00:40
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@HastingsDirect @saddler_andy @caldy003 Hi Andy. If we can assist, please DM us with your full name, policy number and date of birth. Thanks ~ John
2023-01-22 09:59:20
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@HastingsDirect @saddler_andy Hi Andy. I am sorry we are unable to view the image. If we can assist, please DM us. Thanks ~ John
2023-01-22 09:56:14
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@HastingsDirect @VeallChris Hi Chris, I'm sorry about your wait. What team are you trying to contact? Thanks ~Leigh
2023-01-21 12:06:55
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@HastingsDirect @charm2512 @DailyMailUK @TheSun I'm not sure if you'll be able to but if you are, please call us when you're with the policy holder and they will be able to give permission to add you as a nominated contact on their policy and then our complaints team will be able to discuss this with you. ~Leigh
2023-01-21 12:01:09
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@HastingsDirect @charm2512 @DailyMailUK @TheSun If you would like us to contact your complaint handler for them to contact you please send us another DM and we will get this requested. ~Leigh
2023-01-21 11:27:54
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@HastingsDirect @charm2512 @DailyMailUK @TheSun Hi Charmaine, I'm really sorry that it's still ongoing. If you haven't already and wanted to, your parents can raise a complaint here https://t.co/LkOG26zmga . Thanks ~Leigh
2023-01-21 11:21:41
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@HastingsDirect @ElenorHamshire Hi Elenor, I have responded to your DM and apologise for any frustration caused. ~Leigh
2023-01-21 10:47:33
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@HastingsDirect @JacGeary64 Thanks for confirming Jackie. If she's been in contact with us then we will continue to discuss everything with her and if she's unhappy with the service she's been provided with we will inform her of the complaints process. ~Leigh
2023-01-21 10:41:31
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@HastingsDirect @mickrab @Trustpilot Hi there, Please can you confirm the nature of your query so we can help you out. ~Ayesha
2023-01-21 05:18:14
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@HastingsDirect @IanGHaig Hi Ian, the number you have called us on is incorrect, this number will no longer get through to us. Please call us at 0333 321 9801. ~Ayesha
2023-01-21 02:01:35
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@HastingsDirect @charm2512 @DailyMailUK @TheSun If you DM us, we can get your details and issue a callback for you. ~Ayesha
2023-01-21 01:59:17
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@HastingsDirect @charm2512 @DailyMailUK @TheSun In that case, he would have to call us at 0333 321 9801 so he can issue you as an authorised person, we would not allow access to the policy without his permission due to security. ~Ayesha
2023-01-21 01:24:05
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@HastingsDirect @charm2512 @DailyMailUK @TheSun If you could DM us, we can send you an outbound email to your fathers email, and he can confirm your details. ~Ayesha
2023-01-21 01:09:54
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@HastingsDirect @mickrab @Trustpilot @paullewismoney @mickrab The previous DM have been responded to and we're unable to reopen them to respond if you need anything further. ~Carly
2023-01-20 12:40:38
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@HastingsDirect @Keeffe_joe @Keeffe_joe Hi Joe, I'm sorry to hear this has happened. We can chase this up with the file handler, please DM us with your policy number and date of birth. ~Carly
2023-01-20 12:26:49
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@HastingsDirect @HarrisonKent1 @HarrisonKent1 Hi Harrison, as the claim was put through with us, it'll still be valid and will still go through. ~Carly
2023-01-20 12:16:32
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@HastingsDirect @GearsCT @GearsCT We are talking to you via DM Callum, we're unable to disclose your personal claim details on a public post. ~Carly
2023-01-20 11:53:13
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@HastingsDirect @mickrab @Trustpilot @paullewismoney @mickrab To reopen the DM conversation you would need to send a message to us in there. ~Carly
2023-01-20 11:45:12
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@HastingsDirect @On_Youtube_24_7 @On_Youtube_24_7 Thanks Maia, I've just seen this and replied. ~Carly
2023-01-20 11:42:31
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@HastingsDirect @mickrab @Trustpilot @paullewismoney @mickrab The tweets are being read and understood. However, we do need you to continue the DM conversation by replying to us so that we can chase this up and reopen the private conversation. ~Carly
2023-01-20 10:50:01
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@HastingsDirect @On_Youtube_24_7 @On_Youtube_24_7 I'm sorry to hear this. Can you please DM us with your full name, date of birth and policy number? ~Carly
2023-01-20 10:42:37
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@HastingsDirect @mickrab @Trustpilot @paullewismoney @mickrab As discussed, we cannot discuss personal account details via public message. If you want anything chasing up with claims, you'll need to DM us. ~Carly
2023-01-20 10:07:26
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@HastingsDirect @mickrab @Trustpilot @paullewismoney @mickrab Our agents are not AI related, we reply to customers on a daily basis. We do not have an automation agent on our social media channels. Please DM us if you'd like our help as requested. ~Carly
2023-01-20 09:27:38
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@HastingsDirect @On_Youtube_24_7 @On_Youtube_24_7 Hi Maia, I'm sorry to hear that you've not heard back from your claim as of yet. Have you contacted the Claims team on 0333 321 9800 at all? ~Carly
2023-01-20 09:12:39
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@HastingsDirect @pjlong37802984 @pjlong37802984 I'm sorry that you feel this way about us. Our Complaints team will review your case and will be in touch as soon as they can. ~Carly
2023-01-20 08:55:28
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@HastingsDirect @steveca27 @RAC_Care @steveca27 Hi Steve. If you are trying to use your RAC breakdown cover, the contact number to use will not be ours, it will be: 0333 321 9818, which will go directly to RAC. Thanks ~Jodie
2023-01-20 08:37:51
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@HastingsDirect @mickrab @Trustpilot @mickrab Hi, I'm sorry that you feel this way about us. If you need our help with anything, please DM us with your full name, date of birth, policy number and query. ~Carly
2023-01-20 08:37:22
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@HastingsDirect @stingray46 @stingray46 Hi Andy, that's a shame to hear. I would suggest contacting our Renewals team on 0333 321 9790 as they may be able to provide other options for you. ~Carly
2023-01-20 08:36:07
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@HastingsDirect @neve_curran Hi Neve, sorry if that's the case. Have you tried uninstalling and reinstalling the app? If so and you're still having issues, please contact the team at [email protected]. ~Lillie
2023-01-20 08:20:20
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@HastingsDirect @Ashthebo5s Hi Ash, thank you. I've replied to your DM. ~Lillie
2023-01-20 08:18:17
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@HastingsDirect @Nickyboy1872 Hi Nicholas, sorry if that's the case. If you can DM us with your policy details, we'll be happy to look into this for you. ~Lillie
2023-01-20 08:02:39
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@HastingsDirect @sarahhhhhhhhh91 Hi Sarah, I apologise for the poor service you received but I'm glad this issue has since been resolved. ~Lillie
2023-01-20 07:59:42
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@HastingsDirect @mickrab @mickrab Hi, as previously discussed, we need to take your personal details to be able to help you. We have responded to numerous public posts to ask you to message us. If you'd like us to help, this is the best way forward. ~Carly
2023-01-20 01:07:32
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@HastingsDirect @martinnelmes Hi Martin, you can DM us at @HastingsDirect. Thanks ~ Tamera.
2023-01-06 11:51:57
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@HastingsDirect @Kmisty Hi Trisha, I am very sorry to hear this. Can you please DM us your policy number, full name and date of birth? We can take a look into this for you once you have provided these details. Thanks ~ Tamera
2023-01-06 10:48:59
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@HastingsDirect @martinnelmes Hi Martin, I am very sorry to hear this. Can you please DM us your policy number, full name and date of birth? We can take a look into this for you once you have provided these details. Thanks ~ Tamera.
2023-01-06 10:46:36
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@HastingsDirect @martinnelmes Hi Martin, I am sorry to read about the poor experience that you have had. If you wish to raise a formal complaint concerning this this can be done with the Customer Care Department by visiting https://t.co/crOpi5h1pQ. Thanks ~ Tamera
2023-01-06 09:47:44
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@HastingsDirect @SarahPRennie @ChristaHad1 @Christo01199032 @SarahPRennie Unfortunately there has been a shortage of courtesy cars for the past year, which has impacted all insurers. ~ Jodie
2023-01-06 09:01:11
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@HastingsDirect @BadenUnhinged @BadenUnhinged Hi there, sorry to hear that. If the issue persists, please call our customer service team on 0333 321 9801. Thanks ~ Jodie
2023-01-06 08:56:56
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@HastingsDirect @martinnelmes @martinnelmes Hi Martin, sorry to hear that. If you wish to discuss the claim further, please call 0333 321 9800. Thanks ~ Jodie
2023-01-06 08:46:40
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@HastingsDirect @Kotes1 Hi Martine. I apologise if your renewal quote is not competitive. If there have been any changes in the last 12 months, this can change the price. If we can assist with your renewal, please DM us. Thanks ~ John
2023-01-06 06:32:29
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@HastingsDirect @ChristaHad1 @SarahPRennie @Christo01199032 Hi Christa, if you've not already, you can log a complaint here: https://t.co/LkOG26zmga and your concerns will be reviewed. If you need to pay out for a car, please keep hold of any receipts. ~Lillie
2023-01-06 04:05:44
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@HastingsDirect @FelixFrazer @enterprisecares @FelixFrazer Hi Frazer, we're so pleased to hear you've had great service from us. Thanks so much for letting us know. ~Carly
2023-01-06 03:58:43
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@HastingsDirect @tomastell @tomastell Hi Tom, I'm sorry to hear that you've had a wait when calling. The team are really busy at the moment and it may take a little longer to get through to us. ~Carly
2023-01-06 03:31:35
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@HastingsDirect @ChristaHad1 @Christo01199032 Hi Christa, I apologise if that's the case. If you'd like for us to chase this up for you however, please DM us. ~Lillie
2023-01-05 12:18:40
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@HastingsDirect @vinaynagwekar Hi Vinay, if you could please send us a private message on this Twitter account, we'll be happy to help. We'd also advise removing or editing your last comment, as it contains personal information. ~Lillie
2023-01-05 10:14:07
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@HastingsDirect @Zimmer13400857 @Zimmer13400857 I have replied to your other post. Please DM us if you need us to look into anything. ~Carly
2023-01-05 08:46:11
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@HastingsDirect @Zimmer13400857 I have replied to your other post. Please be aware we do not tolerate spamming, you can find our social media guidelines here: https://t.co/zT8sqQBVa0
2023-01-05 08:44:52
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@HastingsDirect @Zimmer13400857 @Zimmer13400857 We're unable to discuss details publicly, please DM us if you need help. Also, please refrain from replying on multiple posts as this is against our social media policy. You can find our social media guidelines here: https://t.co/zT8sqQBVa0 ~Carly
2023-01-05 08:44:12
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@HastingsDirect @Lawns7oaks Hi Bryan, I am sorry to read that you feel this way. If you wish to raise a formal complaint concerning this this can be done with the Customer Care Department by visiting https://t.co/crOpi5h1pQ. Thanks ~ Tamera.
2023-01-05 03:22:33
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@HastingsDirect @ElaineGrose Hi Elaine, I am sorry to hear about this. Please DM us with your policy number, date of birth and postcode so we can help you further. Thanks ~ Tamera
2023-01-05 03:12:55
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@HastingsDirect @Lawns7oaks Unfortunately not, as as mentioned, there are other factors that are also taken into account. You are welcome to give us a call however, to review and discuss your options. ~Lillie
2023-01-05 03:10:51
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@HastingsDirect @BabyJackNFT @financialombuds Hi, I'm sorry if that's the case. We'll be happy to chase this up if you can please DM us. ~Lillie
2023-01-05 03:10:10
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@HastingsDirect @Lawns7oaks Hi Bryan, I'm sorry to hear that's the case. Prices can fluctuate daily, as well as the date of the policy being a rating factor and other factors taken into account. ~Lillie
2023-01-05 02:33:34
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@HastingsDirect @davidandkeiley @davidandkeiley Hi Keiley. We can see your DM and will respond shortly. Thanks ~ Jodie
2023-01-04 12:00:21
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@HastingsDirect @bevangeleyes @bevangeleyes Hi Bev. If you wish to discuss a motor renewal, please call 0333 321 9790 and the phone line is open till 7pm on weekdays. Thanks ~ Jodie
2023-01-04 11:57:56
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@HastingsDirect @GaryWarnock9 @BritishInsurers @TheFCA @financialombuds @itvMLshow @BBCWatchdog @GaryWarnock9 As you have posted multiple times on alternative posts with the same content, this is classed as spamming which goes against our social media policy. We have noticed your problem and are speaking to you via DM and cannot discuss account details publicly. ~Carly
2023-01-04 10:05:56
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@HastingsDirect @GaryWarnock9 @BritishInsurers @TheFCA @financialombuds @itvMLshow @BBCWatchdog @GaryWarnock9 Hi Gary, we have contacted you via DM. Please be aware we do not tolerate spamming, you can find our social media guidelines here: https://t.co/zT8sqQBVa0 ~Carly
2023-01-04 09:47:29
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@HastingsDirect @B95411364Hannah Hi Hannah, I'm very sorry to hear you're unhappy with the service you've received. If you've not already, a complaint can be logged here: https://t.co/LkOG26zmga. ~Lillie
2023-01-04 08:16:19
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@HastingsDirect @GaryWarnock9 @Zimmer13400857 @BritishInsurers @TheFCA @financialombuds @itvMLshow @BBCWatchdog Hi Gary, please see our other replies. ~Lillie
2023-01-04 08:07:04
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@HastingsDirect @GaryWarnock9 @BritishInsurers @TheFCA @financialombuds @itvMLshow @BBCWatchdog Hi Gary, we've replied to your other post and comments. ~Lillie
2023-01-04 08:06:14
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@HastingsDirect @Zimmer13400857 Hi, I've replied to your other comment. If you wish to keep this on one thread in order for us to help, please reply to the first post or DM us. ~Lillie
2023-01-04 07:47:57
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@HastingsDirect @Zimmer13400857 Hi, I've replied to your other comment. ~Lillie
2023-01-04 07:47:27
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@HastingsDirect @Zimmer13400857 Hi, I've replied to your other comment. ~Lillie
2023-01-04 07:47:11
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@HastingsDirect @Zimmer13400857 Hi, I've replied to your other comment. ~Lillie
2023-01-04 07:46:57
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@HastingsDirect @Zimmer13400857 Hi, I apologise if that's the case. If a complaints been logged, we have up to 8 weeks to review and provide a resolution. ~Lillie
2023-01-04 07:46:36
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@HastingsDirect @Sandi_H_xx @Comparethemkt Hi Sandi, I appreciate this and apologise for any possible inconvenience or frustration caused. ~Lillie
2023-01-04 07:45:17
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@HastingsDirect @GaryWarnock9 @BritishInsurers @TheFCA @financialombuds @itvMLshow @BBCWatchdog Hi Gary, the same message to the Complaints team has been sent to the Claims team. I hope this issue is soon looked into and resolved. ~Lillie
2023-01-04 07:44:36
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@HastingsDirect @davy_styles Hi David, Please can you remove your personal details from the public forum. I can se we have a DM from you already and we are still chasing this for you. Thanks ~ Natalie.
2023-01-04 06:06:15
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@HastingsDirect @davy_styles Hi David, I am sorry to hear this. In order for us to look into the correct department for you please can you DM us your policy number and date of birth? Thanks ~ Natalie.
2023-01-04 05:41:34
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@HastingsDirect @vinaynagwekar Hi there, I do apologise for the service you have recieved. In order for us to look into this for you please can you DM us your policy number, full name and date of birth? Thanks ~ Natalie.
2023-01-04 05:38:48
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@HastingsDirect @Linda91011471 Hi Linda, I am sorry to hear that you have had a poor experience with us. In order for us to look into this for you please can you DM us with your policy number, full name and date of birth? Thanks ~ Natalie.
2023-01-04 05:19:27
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@HastingsDirect @CJLeader68 @CJLeader68 Hi Christopher, I'm sorry to hear that you're unhappy with your quote. Quotes are provided by our underwriters, this isn't something that we have an influence over. ~Carly
2023-01-04 04:45:46
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@HastingsDirect @clairemulea80 Hi Claire, I am sorry to hear this. Please DM us your policy number, full name, date of birth and we will do all we can to assist. - Thanks Aadam
2023-01-04 01:55:51
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@HastingsDirect @mark_interior Hi there, I am sorry to hear this. If there is anything we can do to help, please click this link https://t.co/93lS3d0WnW and DM us your policy number, full name, date of birth and we will do all we can to assist. - Thanks Aadam
2023-01-04 01:51:25
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@HastingsDirect @Sandi_H_xx @Comparethemkt Hi Sandi, if you give our renewals team a call on 0333 321 9790, they'll be happy to help. ~Leigh
2023-01-03 06:26:47
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@HastingsDirect @Sandi_H_xx @Comparethemkt Hi Sandi, I'm sorry that our renewal quote wasn't competitive this year and you found a better deal elsewhere. If there is anything else we can assist you with please let us know. Thanks ~Leigh
2023-01-03 06:11:48
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@HastingsDirect @MikeyBrunsdon We try and have agents trained in most areas however some areas you need to discuss policies with could be specialist departments. ~Leigh
2023-01-03 05:37:16
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@HastingsDirect @GaryWarnock9 @BritishInsurers @TheFCA @financialombuds @itvMLshow @BBCWatchdog Hi Gary, as per my last message to you, I have requested the complaints team call you to discuss everything with you. Thanks ~Leigh
2023-01-03 05:29:03
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@HastingsDirect @Amiller124 @BBCWatchdog @MartinSLewis Hi Amy, I'm sorry the renewal has increased with this change. Please call our renewals team on 0333 321 9790 who will look into this for you. Thanks ~Leigh
2023-01-03 05:01:01
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@HastingsDirect @MikeyBrunsdon Hi Mikey, I'm sorry you're unhappy with the service you've received. It could be that you are wanting to discuss something the team aren't trained in or requires you to call us. If the payments have gone up on your renewal quote, please call us on 0333 321 9790. Thanks ~Leigh
2023-01-03 04:43:19
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@HastingsDirect @GaryWarnock9 @BritishInsurers @TheFCA @financialombuds I have messaged the complaints team to see if they can assist you. ~Leigh
2023-01-03 04:14:46
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@HastingsDirect @GaryWarnock9 @BritishInsurers @TheFCA @financialombuds As mentioned, we are happy to make contact with your complaint advisor for you, we just need you to send a DM to confirm your details so we can locate all of your policy and complaint information. ~Leigh
2023-01-03 04:08:01
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@HastingsDirect @Toucsy I am sorry that we were unable to help on the phone. We can certainly have a look for you to see if we can help at all. Please send us a DM with your full name, date of birth and policy number and we will try and assist. ~Leigh
2023-01-03 03:48:24
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@HastingsDirect @racmac22 Hi Rachel, I'm sorry that you've not been able to reach us. Please send us a DM with your full name, date of birth and policy number and we will look to see if we can assist you on this platform. Thanks ~Leigh
2023-01-03 03:35:27
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@HastingsDirect @TheLittleCrayon @TheLittleCrayon Hi there, sorry to hear that. Please DM us so we can take a look. Thanks ~ Jodie
2022-12-23 00:00:00
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@HastingsDirect @WorcsJack Hi Jack, I apologise for any frustration. If you can please DM us with your policy details, we'll do our best to help. ~Lillie
2022-12-23 00:00:00
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@HastingsDirect @GaryWarnock9 @lv Hi Gary, of course. We are aware of the current delays and I do apologise for this. I hope this issue is soon resolved. ~Lillie
2022-12-23 00:00:00
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@HastingsDirect @rachk_k Hi, I'm sorry if you've had a negative experience. If there's anything we can do to help, please let us know via DM. ~Lillie
2022-12-23 00:00:00
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@HastingsDirect @katecookeceramc @KatieMorley_ @TickerInsurance @katecookeceramc Hi Kate, we're terribly sorry to hear that. If you, or Katie wish to discuss further, please call our motor claims team on 0333 321 9800. Thanks ~Jodie
2022-12-23 00:00:00
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@HastingsDirect @SteveDa43018033 @SteveDa43018033 We're sorry for the delay. Unfortunately there has also been a national shortage of courtesy cars this year, which has been impacting all insurers. ~ Jodie
2022-12-23 00:00:00
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@HastingsDirect @oftenpure @oftenpure Hi there, please DM us so we can look into this for you. Thanks ~ Jodie
2022-12-23 00:00:00
Lamp
@HastingsDirect @teachinginge @teachinginge Hi there, sorry to hear that. Please DM us, so we can look into this for you. Thanks ~Jodie
2022-12-23 00:00:00
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