What is my HCF member number?
Your membership number can be found: on the front of your HCF membership card. in the last 8 digits of the reference number on any letters or emails from us.
Do HCF cards expire?
WHAT TO LOOK FOR? Majority of members who have been with HCF for less than 5 years will still have the old card design. Unless they joined or requested a new card after November 10, 2017 - both cards are active for Opal members only.
How do I pay my HCF membership?
Making a payment online
If you have a health and/or life insurance policy with us, you can make a secure payment in the My Membership app or in online member services under 'Payments' then 'Make a payment'. You can pay up to 18 months in advance, depending on your cover.
How do I contact HCF by email?
the status of an existing complaint, you can chat to us:
- • in person: find your nearest branch at hcf.com.au/branches.
- • by email: [email protected].
- • online: hcf.com.au/contact-us.
How do I cancel my HCF membership?
You can call us on 13 13 34. Alternatively, you can log in to online member services, go to contact us and then scroll down to the drop-down box enquiry type. Select cancel my cover to submit your request.
What is the email address for HCF?