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Hearthstone Login Issues

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Find top links about Hearthstone Login Issues along with social links, FAQs, and more. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue.

Mar 18, 22 (Updated: Aug 30, 22)

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1. Battle.net
Explainer Sussex 3 years ago

Can't Connect to Hearthstone on Deskop or Laptop - Battle.net ...

https://battle.net/support/article/116113#:~:text=Run%20a%20security%2...

Social Handles

Battle.net Official Pages

Battle.net Login
Battle.net Shop
Blizzard Entertainment
Can't Login to Hearthstone With My Battle.net..

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2025-08-20 04:58:19 302 127 Page Active
2025-08-12 09:10:14 302 126 Page Active
2025-08-07 02:19:52 302 126 Page Active
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2. Blizzard.com
Informed China 3 years ago

Latest Technical Support topics - Hearthstone Forums

https://us.forums.blizzard.com/en/hearthstone/c/technical-support/6
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3. Downdetector.com
Populist Nantes 3 years ago

Hearthstone down? Current problems and outages

https://downdetector.com/status/hearthstone/

Hearthstone is a free-to-play online collectible card video game developed and published by ... Most reported problems. 52%. Server Connection. 27%. Login.

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4. Thewindowsclub.com
Announcer India 3 years ago

Fix Heartstone Login and Connection issues - The Windows ...

https://www.thewindowsclub.com/fix-heartstone-login-and-connection-iss...

Any of the above methods should have helped you fix the login issues. If not, the only way is to uninstall and reinstall the HearthStone game.

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5. Reddit.com
Disciplined 3 years ago

login problems : r/hearthstone - Reddit

https://www.reddit.com/r/hearthstone/comments/g74q4y/login_problems/

login problems. Hello, Yesterday I changed my password and because of that I had to log back in on my iPhone to play Hearthstone.

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6. Applatest.com
Scholar Brisbane, Australia 3 years ago

is Hearthstone not working / having issues for you? - AppLatest

https://www.applatest.com/apps/card/com.blizzard.wtcg.hearthstone/prob...

The Hearthstone server may be down and that is causing the login/account issue. · Your wifi / mobile data connection not working properly. · You may be trying ...

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7. 99images.com
Outspoken Qld, Australia. 3 years ago

is Hearthstone not working / having issues for you? - 99images

https://www.99images.com/apps/ios-games/625257520/problems

✓ My Hearthstone app wont load or not working properly (loading error / server error / connection error / Screen Freeze / Ping Problem). There are few ...

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9. Dotesports.com
Refiner New York, NY 3 years ago

Hearthstone error codes list: How to fix every error and what ...

https://dotesports.com/hearthstone/news/hearthstone-error-codes-list-h...

The reason behind the issue seems to be the antivirus problems detecting false negatives within the Hearthstone files.

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10. Piunikaweb.com
Curious 3 years ago

Hearthstone not working or loading on T-Mobile ... - PiunikaWeb

https://piunikaweb.com/2021/05/18/hearthstone-not-working-or-loading-o...

Hearthstone not working or loading on T-Mobile mobile data issue still not addressed, support says fix is in progress (workaround inside).

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11. Hearthpwn.com
Populist Plymouth, Devon, United Kingdom 3 years ago

Can't login on mobile (Android) - General Discussion

https://www.hearthpwn.com/forums/hearthstone-general/general-discussio...

I never had issues with my old phone. Is there a fix for this? the only ... I'm not sure if it's my carrier, my phone, hearthstone servers.

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12. Probleme.app
Teacher 3 years ago

Hearthstone not loading: Issues with Hearthstone

https://probleme.app/en/hearthstone-not-loading-issues-with-hearthston...

In order for the Hearthstone download to work: · Check internet connection. The reasons why Hearthstone cannot be loaded cannot be more different. · Restart ...

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13. Massivelyop.com
Reviewer Delhi, India 3 years ago

Blizzard is aiming to fix Hearthstone's messy 14.4 patch and ...

https://massivelyop.com/2019/06/04/blizzard-is-aiming-to-fix-hearthsto...

... to fix Hearthstone's messy 14.4 patch and login problems today ... “We've resolved the issues with arena mode and expect to make the ...

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14. Outof.cards
Explainer Frankfurt, Germany 3 years ago

Login and Collection Issues - Hearthstone General - Out of ...

https://outof.cards/forums/hearthstone/hearthstone-general/2426-login-...

Guys can anyone go online in EU ?I tried it several times, first i was able to login twice but when i try to open collection, Hearthstone stopped running ...

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15. Venturebeat.com
Outspoken 3 years ago

Blizzard is suffering log-in issues for games like Hearthstone ...

https://venturebeat.com/2017/04/10/blizzard-suffering-log-in-issues-fo...

Updated at 4:15 p.m. PST: Blizzard says that its login issues are over. The login issues have been resolved. Thanks for your patience and sorry ...

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16. Servicesdown.com
Teacher Jacksonville, FL 3 years ago

Is Hearthstone currently down? Live Status and Outage Reports

https://servicesdown.com/services/hearthstone

Check the status or Report your issues below! Advertisement - Continue Reading Below. Hearthstone Problem Reports. No problems detected with Hearthstone.

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17. Easypcmod.com
Teacher Clifton Park, NY 3 years ago

How To Fix Hearthstone Won't Start On Windows 10 Issue

https://www.easypcmod.com/how-to-fix-hearthstone-wont-start-on-windows...

Listed below are the recommended troubleshooting steps you need to do to fix this problem. Repair Hearthstone. One of the common issues that can ...

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18. Google.com
Announcer Seattle, WA, United States 3 years ago

Hearthstone app only loads once after reinstall and/or clearing ...

https://support.google.com/googleplay/thread/49341297/hearthstone-app-...

app seems to get stuck on the loading screen. Will not bring up the "HearthStone" text logo. Clearing cache does not fix the issue.

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19. Windowsreport.com
Disciplined 2 years ago

Got a problem connecting to Blizzard services? Fix it now

https://windowsreport.com/problem-connecting-blizzard-services/

I can't even login to the battle net even though I have internet access. Whenever I tried logging in it shows up as could not connect to ...

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20. Speedify.com
Curious Tel Aviv 2 years ago

How to Fix HearthStone Connection Issues on Mobile and ...

https://speedify.com/blog/fix-internet-disconnecting/fix-hearthstone-c...

Seeing HearthStone connection issues? Don't waste time troubleshooting and go to the heart of the problem: your Internet connection.

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If you know a webpage link that work for the reported issue. Consider sharing with the community by adding in the above list. After verification of provided information, it would be get listed on this web page.

Add New Link

Frequently Asked Questions

How do I log into Hearthstone?

Select the game you want and click "Link Account". Then a window will appear in which you will need to select a game region. Then the login window via BattleNet will appear. Enter the login and password for your account in the appropriate fields.

Why is my Hearthstone account locked?

If your Hearthstone account appears locked it is likely to be due to a payment issue, please check your Transaction History. To unlock your game, you will have to contact Customer Support. If the reason for the lock is a chargeback, please add a credit card to your Battle.net Account Payment Methods and contact us.

Why do I keep getting disconnected from Hearthstone?

When Hearthstone keeps disconnecting, PC and Mac users could try switching from WiFi to a wired connection. ... Take the end of the modem that was plugged into the router, unplug it, and plug it into your PC instead. Plug your modem back in and wait for it to start up. Restart your PC.

What is Battle.net used for?

The platform provides cross-game instant messaging and voice chat service. In September 2017, Blizzard Entertainment released the Battle.net application for Android and iOS. The app includes the ability to chat with and add friends in addition to seeing what games they are currently playing.

Is Battle.net free?

Get started now — for free
On Battle.net, you can dive into games like Hearthstone, StarCraft, and Heroes of the Storm for countless hours of free-to-play fun. You can also check out trial versions of many of our most popular games to discover new favorites before you buy.

Is Battle.net legit?

Yes it is safe to use your credit card through blizzard.
Blizzard is a legitimate company and people buy things from them every day.

Is Blizzard and Battle.net the same?

Yes, that's right — the game company's storied online platform and storefront shall henceforth be known as “Blizzard Battle.net.” The company says this move should help respect the “shared history” of the service while also allowing Blizzard to align its corporate marketing and branding under a unified name.
Is Post Helpful?

Recent Tweets By blizzardcs

Lamp
@BlizzardCS @wolfbaine422 We don't adjudicate Activision games, Wolfebaine. ^PJ
2023-01-30 12:35:15
Lamp
@BlizzardCS @rtuell00 I suspect he responded to the email - in an email. Those come from donotreply - they aren't seen. The response needs to come in through a ticket. ^PJ
2023-01-30 12:13:11
Lamp
@BlizzardCS If you need to remove the authenticator from your account, and you have the app, select SMS/text code or an authenticator code. If you no longer have the authenticator, click "continue" then select "Verify your Account Information". https://t.co/Xz2Fv3nVRv
2023-01-30 12:00:00
Lamp
@BlizzardCS @TheRealAnub I can confirm this is in queue, Anub. 4 and a half hours old. While it may take a few days to answer - the time you see is the oldest tickets in the queue, not necessarily and estimte on just yours. ^PJ
2023-01-30 11:15:02
Lamp
@BlizzardCS @ElMax0_ You'd want to get a ticket open with photos of the card itself, and a GM can look into what they can do to help out. ^CC
2023-01-30 10:05:26
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@BlizzardCS There's still time to win 5 games in Ranked Play in #Hearthstone to receive the Savory Soup card back. Hurry and don't wait! A new card back arrives on Wednesday! https://t.co/W5PHUQeEsS
2023-01-30 10:00:23
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@BlizzardCS @Jocelynbeard Either a tech ticket, or posting in the Tech Forum would be the best options to pursue this issue. ^PJ
2023-01-30 09:03:30
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@BlizzardCS @TheRealAnub Can I get that ticket number? Tickets are still longer than we'd like, but times have come down a lot in recent weeks. ^PJ
2023-01-30 08:02:46
Lamp
@BlizzardCS Running into the error "Could not locate resources (0xE00300E0)" in #Overwatch2? Make sure to try the troubleshooting in our support article here: https://t.co/nHc65i04Mg
2023-01-30 08:00:01
Lamp
@BlizzardCS @Lepidodendron_ Are you getting any error messages when trying to log in? That might help us pinpoint what's going wrong. ^CC
2023-01-30 05:14:49
Lamp
@BlizzardCS @Shipley817 Reversing an action is doable. That doesn't mean it won't trigger the cool-downs. ^PJ
2023-01-30 01:48:15
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@BlizzardCS @Shipley817 The lockouts are hard-coded, Daniel. ^PJ
2023-01-29 11:54:38
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@BlizzardCS @rtuell00 Needs to be a ticket, Ron - we don't work through emails. ^PJ
2023-01-29 11:39:14
Lamp
@BlizzardCS @AngryConsumerBS Have you 1) tried to use the character move service and 2) put in a ticket if that didn't work? ^PJ
2023-01-29 11:02:30
Lamp
@BlizzardCS MAINTENANCE SCHEDULE 01/31: #Warcraft #Dragonflight #WoWClassic & #WrathClassic: 7:00am - 11:00am (PDT) https://t.co/MMvRkauL5d https://t.co/uwGYJU5RgF
2023-01-29 08:00:01
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@BlizzardCS @Jennife20311279 The authenticator was removed from your last ticket - yesterday. If you haven't restarted your launcher, I would. This could be an update issue. ^PJ
2023-01-29 06:51:13
Lamp
@BlizzardCS @Jennife20311279 Do you have any of those ticket numbers?":
2023-01-29 06:32:01
Lamp
@BlizzardCS @Nelstar15 No issues I'm aware of, Nel. I normally suggest another browser, but you've already tried that. Perhaps clear your cookies/cache. ^PJ
2023-01-29 05:28:51
Lamp
@BlizzardCS @RobertXG5 Try now, Bobby.
2023-01-29 05:02:02
Lamp
@BlizzardCS @RobertXG5 Have that ticket number?
2023-01-29 04:57:48
Lamp
@BlizzardCS @YaBoiThiccNicc We don't really have "automated suspensions" like that, those penalties are based on investigations. If your friend believes an error was made, they will need to submit an appeal. That is the only means to have the matter reviewed. ~v
2023-01-28 12:50:51
Lamp
@BlizzardCS @benji51422 It's in queue, waiting to be looked into. ~V
2023-01-28 12:48:18
Lamp
@BlizzardCS @ITryin22 If you are logged out of the game, the self-help unstuck option (https://t.co/p6CwFfo8uD) may work to move you. You should be logged out for a few minutes befoe trying. If it doesn't work, submit a ticket here (https://t.co/aHk4FnznXx). ~V
2023-01-28 12:42:20
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@BlizzardCS @TwTVStoneownz If the self-help unstuck option (https://t.co/p6CwFfo8uD) isn't working for you, please submit a ticket here (https://t.co/aHk4FnznXx). ~V
2023-01-28 12:34:42
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@BlizzardCS @RichardThiel4 I'm afraid Customer Support has zero involvement in Game Development. If you wish to provide feedback, you'll want to submit it in-game or on our forums: https://t.co/tiPF03AMJP ~V
2023-01-28 12:27:21
Lamp
@BlizzardCS Patch 10.0.5 brings new tools to #Dragonflight to assist with those that get motion sick while dragonriding! https://t.co/D1of6XfroG
2023-01-28 12:00:00
Lamp
@BlizzardCS @CrustyCynic The issue is being looked into. I'm afraid we don't have an ETA for a fix at this time though. ^JH
2023-01-28 07:32:54
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@BlizzardCS @BrouidWoW Thanks for the report. We'll pass it along. ^JH
2023-01-28 07:01:00
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@BlizzardCS @sidd_af Thanks for the report. We'll take a look. ^JH
2023-01-28 06:33:19
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@BlizzardCS @CanuckAngel73 Does it look something like this? If so, click on the blue bar that says "Verify your account information". https://t.co/Zt5uRLOEEn
2023-01-28 01:56:30
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@BlizzardCS @bluestreakfl Yes, if she has access to the email registered to that account she can use that option and should be able to fill out the verification questions. Otherwise, there is an option in the beginning "The email address was changed or don't remember what it is". ~V
2023-01-28 01:35:46
Lamp
@BlizzardCS @bluestreakfl She can submit a ticket here: https://t.co/bpMVJbLrgT She should have the option to "verify your account information" to continue. ~V
2023-01-28 01:31:20
Lamp
@BlizzardCS @Sammytells It is something that is being looked into. If the self-help unstuck option (https://t.co/p6CwFfo8uD) isn't working for you, please submit a ticket here (https://t.co/aHk4FnznXx). ~V
2023-01-28 01:21:37
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@BlizzardCS @RichardThiel4 Those mediums are used to submit feedback, but not responding is not the same thing as not listening. It simply wouldn't be feasible to reply to every person who submit feedback/suggestions. They still take these things into consideration. ~V
2023-01-28 01:06:52
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@BlizzardCS @555Destruction What link are you using? https://t.co/Cr4VHnjjoQ ^PJ
2023-01-27 12:48:02
Lamp
@BlizzardCS #Dragonflight suddenly having FPS issues? Check for new graphics drivers, along with Windows updates to get back to normal. https://t.co/Nova1Obxm2
2023-01-27 12:00:00
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@BlizzardCS @TheLastTitan55 Ban appeals are generally for social violations like Naming or Chat. Sorry for the confusion. ~V
2023-01-27 11:23:30
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@BlizzardCS @TheLastTitan55 I understand that, but no, I cannot. Game Master's cannot assist with any penalties as the result of disconnections. For troubleshooting disconnections, the best recommendation I have is to visit the forums for troubleshooting advice. ~V
2023-01-27 11:10:32
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@BlizzardCS @TheLastTitan55 Wasn't scripted. I am providing you with resources. There is no direct contact point for what you are asking, outside maybe the forums... which I suggested. ~V
2023-01-27 11:03:35
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@BlizzardCS @mustymimes There should be an option to submit the ticket without that verification. Look under that option, there is usually a link. ~V
2023-01-27 10:59:54
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@BlizzardCS @TheLastTitan55 You can try some troubleshooting options here: https://t.co/NHA9ETBBTM If you still need help you can post on our forums and/or contact your console's manufacturer. ~V
2023-01-27 10:57:06
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@BlizzardCS @TheLastTitan55 If you are having connection issues it is advised that you stop playing competitive until the issue has been resolved. I would start here: https://t.co/7pHhKZ1EMc ~V
2023-01-27 10:51:02
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@BlizzardCS @KevinGr89871164 https://t.co/Cr4VHnjjoQ put in a ticket and have Billing assist. ^PJ
2023-01-27 01:15:27
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@BlizzardCS @Dexire__ Yes, that is a known bug, which is being worked on. No ETA for a fix at this time. ^JH
2023-01-26 12:30:51
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@BlizzardCS @_gaming_max Thanks. The servers look fine, but we will pass along the report nonetheless. Thanks for letting us know. ^JH
2023-01-26 12:18:32
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@BlizzardCS @_gaming_max What region are you trying to log into? ^JH
2023-01-26 12:16:32
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@BlizzardCS @Project_Burt No, because if they aren't IN your guild we'd see that. I'd think that should be enough information, yes. ^PJ
2023-01-26 12:03:24
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@BlizzardCS With last week's maintenance, you can delve into the Secrets of Ulduar once more in #Wrathclassic. Phase 2 brings about lots of changes, Wowhead has a great guide to keep you up to date with them. https://t.co/ORGQ9qcPSR
2023-01-26 12:00:00
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@BlizzardCS @ItsCryptillian Was the thread removed as spam or temporarily hidden for review? If you are a fairly new poster, your thread may have been suspect and temporarily quarantined until a mod could verify it. The issue itself is a known one, it is being worked on. ~V
2023-01-26 11:22:11
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@BlizzardCS @QuentinMichalik It looks like you used a lower priority category, so it would be addressed in the order it was received based on that category. We're looking at a little more than 2 days at the moment. I'd recommend using: https://t.co/aHk4FnznXx ~V
2023-01-26 10:52:08
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@BlizzardCS @VTDragon1982 Then you must have some open, Gamek - I'd wait for them to be addressed. ^PJ
2023-01-26 10:30:20
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@BlizzardCS @VTDragon1982 https://t.co/Cr4VHnjjoQ you do not have to be logged in, Gamek. ^PJ
2023-01-26 10:11:55
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@BlizzardCS Patch 25.2 launched this last week for #Hearthstone, bringing the undead to the newest season of Battlegrounds! Battlegrounds updates and patch notes on updates to other modes can be found here: https://t.co/aikFfAeGdA
2023-01-26 10:00:00
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@BlizzardCS @O8CHIO If the character move service doesn't work, you'll want to submit a ticket, Mike. https://t.co/aHk4FnznXx ^PJ
2023-01-26 09:15:24
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@BlizzardCS @CrRamey https://t.co/aHk4FnznXx is a more direct link.
2023-01-26 09:14:53
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@BlizzardCS @CrRamey https://t.co/XhCYeU6b0w start there.
2023-01-26 09:02:21
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@BlizzardCS @CrRamey Humans look at all tickets.
2023-01-26 08:50:28
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@BlizzardCS @rabbitwithhorns Results come after the issue has been investigated, and a resolution is found, tested and implemented. A possible fix was posted in the reply I linked. If that doesn't work, you'll need to wait until a resolution is found. ~V
2023-01-26 08:42:28
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@BlizzardCS @CrRamey Try the character move service, if it doesn't help - then it should provide a link for a ticket. ^PJ
2023-01-26 08:33:06
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@BlizzardCS @rabbitwithhorns The last update was posted here: https://t.co/s56btPadi4 ~V
2023-01-26 08:29:51
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@BlizzardCS @GanjaQueenii Please use the report option, located at the bottom of that list so this can be reviewed by the appropriate team.
2023-01-26 07:41:40
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@BlizzardCS @joshua_langston I'm afraid we are unable to provide an ETA other than, "as soon as possible". The latest was posted about 3 hours ago here: https://t.co/s56btPadi4
2023-01-26 07:39:34
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@BlizzardCS @vampyromance If the unstuck self-help option is not working to move the character to a safe location, please submit a ticket here: https://t.co/aHk4FnznXx ~V
2023-01-26 07:09:36
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@BlizzardCS @beesneenz I'd edit your open ticket with a little more information. Wiped can mean many things and a GM is likely to take it just as I did from your first posts. ^PJ
2023-01-26 06:55:09
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@BlizzardCS @beesneenz Ok, I see you have a ticket in. By wiped, you mean contents, not the account itself. You actually seem to have two accounts setup under two different emails. That's likely involved with this. ^PJ
2023-01-26 06:54:26
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@BlizzardCS @ZazhuuGaming I'd check again, Zazhuu - looks like your ticket was recently answered. ^PJ
2023-01-26 01:26:24
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@BlizzardCS @Project_Burt I'd submit a ticket and report them. Character name - realm - and of course the guild name. ^PJ
2023-01-25 11:54:58
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@BlizzardCS @ShanahanTraci The issues are being looked into, though we don't have an ETA at this time for a resolution. ^JH
2023-01-25 11:16:49
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@BlizzardCS @booshikpop I'd try reinstalling the launcher itself. It's small. Also, make certain that you have it set to run as administrator. ^PJ
2023-01-25 10:50:31
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@BlizzardCS @KinMakesMusic Yes, we have acknowledged it here: https://t.co/aeE7gW2k8N ^JH
2023-01-25 10:10:10
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@BlizzardCS @BrewTDawggy Tickets are being answered as quickly as possible, Brew. Hopefully, you'll receive a response soon. ^JH
2023-01-25 10:06:18
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@BlizzardCS @notabowlx It looks like that ticket was recently answered. They were able to delete the mail, so you should be able to transfer now. Good luck! ~V
2023-01-25 10:00:13
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@BlizzardCS The Trading Post hits #Dragonflight soon! This article gives some insight into how it works, and how to earn Trader's Tender. https://t.co/TlTvsLqOmE
2023-01-25 10:00:00
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@BlizzardCS @rabbitwithhorns Are you on a Mac? There is an ongoing issue that we're looking into. If not, I'd recommend posting on our Technical Support forum for troubleshooting help. ~V
2023-01-25 09:51:46
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@BlizzardCS @ReadUp2Go The message you are replying to is about an entirely different issue. We're aware of the issues experienced by Mac users and we are working to resolve it as quickly as possible. ~V
2023-01-25 09:45:41
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@BlizzardCS @DylanAnthonyJa1 If the unstuck self-help option isn't working for you, you'll need to submit a ticket so a Game Master can help. https://t.co/aHk4FnznXx ~V
2023-01-25 09:27:23
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@BlizzardCS @gabosanoja Customer Support has no involvement with the implementation of the game or any of its systems. If you feel you have encountered a bug, you'll want to submit a bug report so our QA team can investigate. ~V
2023-01-25 09:21:42
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@BlizzardCS @WMat0z Last I heard it is currently disabled due to an issue. You'll need to submit a ticket to have a Game Master help out. ~V
2023-01-25 09:19:55
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@BlizzardCS @TaraSurber1776 We have some ongoing issues that are being looked into, but you can try the troubleshooting steps found here: https://t.co/yKGS9003aQ ~V
2023-01-25 09:16:32
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@BlizzardCS @Dakwave We're aware of the those issues and it is being looked into. There is a main thread in the Mac Tech Support forum: https://t.co/aeE7gW2k8N ~V
2023-01-25 09:11:29
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@BlizzardCS MAINTENANCE SCHEDULE 01/24: #Warcraft #Dragonflight: 7:00am - 3:00pm (PDT) #WoWClassic: 7:00am - 8:00am (PDT) #WrathClassic: 7:00am - 9:00am (PDT) https://t.co/MMvRkauL5d https://t.co/o2twbLctgs
2023-01-24 12:00:02
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@BlizzardCS @Sedaa_lol An appeal ticket is exactly what should be done to have this reviewed, Seda. ^PJ
2023-01-23 11:44:50
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@BlizzardCS @4mfd He will need to submit a ticket with a phone bill showing who is the owner of the phone account. Perhaps that is you - if that is so, explain that as well. ^PJ
2023-01-23 11:25:32
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@BlizzardCS @maxinemdee I'm afraid not, Maxine - nor would we tell anyone but the party involved either. ^PJ
2023-01-23 10:47:20
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@BlizzardCS @maxinemdee There's nothing we can do to speed up the wait times on tickets at the moment, but as long as he's got an appeal in, it should be reviewed asap. ^CC
2023-01-23 10:42:46
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@BlizzardCS @RedOctober2226 If you've got a ticket open already, then it should be handled appropriately by our GM team. You can always access your tickets, even in-game ones, on our support site. https://t.co/837R4IfXT6 ^CC
2023-01-23 10:41:19
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@BlizzardCS There's a lot coming with patch 10.0.5, and Kelani recently released a comprehensive video covering things. Check it out to stay up to date on what's coming next in #Dragonflight. https://t.co/s7nNZeoUHH
2023-01-23 10:31:00
Lamp
@BlizzardCS @Eadguy777 I found your tickets, I can't promise a timeframe, but will make sure it gets looked into. ^CC
2023-01-23 10:19:40
Lamp
@BlizzardCS @AlejandroJoan4 Receive mail, yes. You wouldn't be able to access the mailbox without game time though. ^CC
2023-01-23 09:40:41
Lamp
@BlizzardCS @RedOctober2226 We don't typically do DMs, but do you have a ticket number we can look into? ^CC
2023-01-23 09:33:34
Lamp
@BlizzardCS Having strange quest or UI issues in #Dragonflight? A corrupt UI can cause troubles, be sure to try a UI reset to see if things improve. https://t.co/IALFsuVBoZ
2023-01-23 08:00:00
Lamp
@BlizzardCS @Smokeythedooby7 @AnikeBruno Anyone offering to fix your account outside of a GM are always scams. We definitely know it can be confusing to reply to those emails, and it's something being looked into. This link should let you get a direct new ticket in https://t.co/Cr4VHnjjoQ ^CC
2023-01-23 05:54:58
Lamp
@BlizzardCS @jediMasterLenny Thank you. I can't guarantee any sort of swift reply, but I'll make sure it gets to the right place. ^CC
2023-01-23 05:28:12
Lamp
@BlizzardCS @jediMasterLenny Go ahead and get a ticket sent in here, explain everything and include the forum post, and we can make sure it gets to the right place to be looked into. Just let us know the ticket number. https://t.co/Cr4VHnjjoQ ^CC
2023-01-23 05:22:31
Lamp
@BlizzardCS @Smokeythedooby7 It's a frustration being looked into, just let me know the ticket number you get, so I can make sure it gets into the right queue. ^CC
2023-01-23 05:20:52
Lamp
@BlizzardCS @Smokeythedooby7 I do see both tickets here. If you were replying via email, that would explain why you weren't getting responses - the emails come from noreply boxes, unfortunately. Use this link to get that info sent in, and let me know the ticket number. https://t.co/Cr4VHnjjoQ ^CC
2023-01-23 05:16:31
Lamp
@BlizzardCS @jediMasterLenny Live chats are not on at the moment, only tickets are available for the time. ^CC
2023-01-23 05:11:29
Lamp
@BlizzardCS @Rogue_of_Rage Try the steps here, and if that doesn't work - get a ticket sent in so a GM can look into things for you. https://t.co/pmIEoY5HxG ^CC
2023-01-23 04:53:57
Lamp
@BlizzardCS @Smokeythedooby7 We don't have any support phone lines, and currently tickets would be the only option for help. Did you have a ticket number that we could look into for the issues you've had? ^CC
2023-01-23 03:51:05
Lamp
@BlizzardCS @Zainadeen8182 There really isn't a category for this - if you have one in - that should be good.
2023-01-23 01:57:19
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