How do I get into my Hermes account?
Hermes account login
Just fill in your email and think of a password to get started.
Does Hermes have a live chat?
Domestic – UK to UK
If you have a question regarding a domestic order, you'll need to speak to our specialised team. They are available on live chat 8am – 6pm Monday to Saturday.
How can I get my Hermes invoice?
If you go into your orders page of your account and (on parcel2 go anyway) click on the order there is a view/print invoice option.
How do I change my card details on Myhermes?
If you need to change the personal details on your account just log in to your Hermes account, then choose 'My account' from the drop-down menu on the top right, then choose 'Account settings', where you can make changes to your account details.
How do I speak to someone at Hermes UK?
Speak to a human – Myhermes Contact
If you prefer to speak to someone directly about your issue you can ring Hermes on 0330 808 5456.
What do I do if my Hermes parcel goes missing?
The quickest way for you to make a claim is to contact our dedicated Customer Services Team who will carry out a thorough investigation. Your enquiry should be made by the person who sent the parcel to ensure we can deal with it as effectively as possible.
How do I email my Hermes?
myHermes complaints contacts
- Visit Customer Services.
- Call Customer Services on 033 0333 6556.
- Visit Live Chat.
- Email Martijn deLange (Chief Executive Officer (CEO)) on [email protected].
- Tweet myHermes Customer Services.