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Hsbc Login Problems

Organizer Lynbrook, NY, USA

Find top links about Hsbc Login Problems along with social links, FAQs, and more. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue.

Mar 27, 22 (Updated: Oct 09, 22)

What problem are you having with hsbc.co.uk?
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1. Hsbc.co.uk
Curious Tarragona, España 2 years ago

Service Status - HSBC UK

https://www.hsbc.co.uk/service-status/

Check this page to see if our mobile banking, phone banking, online banking, ATM and card transaction services are operational.

Social Handles

Hsbc.co.uk Official Pages

Contact Us
Online banking
Cookies on this website
HSBC UK Reviews - Trustpilot

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-04-13 22:04:53 200 511 Page Active
2024-04-10 22:23:39 200 1511 Page Active
2024-04-05 01:28:08 200 511 Page Active
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2. Downdetector.co.uk
Informed Darmstadt, Germany 2 years ago

HSBC down? Current problems and issues | Downdetector

https://downdetector.co.uk/status/hsbc/

Real-time HSBC problems and issues for the UK. Is internet banking down? We'll tell you what is going on.

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3. Istheservicedown.co.uk
Organizer 2 years ago

HSBC down? Current status and problems • Is The Service ...

https://istheservicedown.co.uk/status/hsbc-uk

@HSBC_UK My credit card has disappeared from my online banking app on Android... My wife see's the same. Glitch? Biffsmack Alex Cook (@Biffsmack) reported ...

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4. Thesun.co.uk
Editor 2 years ago

Is HSBC's app down? Online banking problems explained

https://www.thesun.co.uk/money/12513170/hsbc-down-app-online-banking-p...

HSBC online banking crashed this morning, leaving hundreds of customers unable to access their accounts. More than 200 customers reported problems to ...

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Refiner Nottingham, United Kingdom 2 years ago

HSBC app glitch hit hundreds of customers who were unable ...

https://www.thesun.co.uk/money/17347100/hsbc-app-down-unable-to-access...

Customers can access online banking by switching their digital secure key to a physical secure key if the app is not working. Advertisement. But to do this you ...

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5. Isitdownrightnow.com
Legendary Seattle, WA 2 years ago

Hsbc.co.uk - Is It Down Right Now

https://www.isitdownrightnow.com/hsbc.co.uk.html

HSBC UK down? Check whether Hsbc.co.uk server is down right now or having outage problems for everyone or just for you.

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6. Downtoday.co.uk
Populist 2 years ago

HSBC Website, App Server Outage & Problems | Down Today

https://www.downtoday.co.uk/hsbc/

Some of the main HSBC issues include BIB and Personal banking login problems, premier services not working, apps crashing upon opening. Maybe you can login ...

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7. Hsbcnet.com
Editor Sweden 2 years ago

Troubleshooting logon issues | HSBCnet | HSBC

https://www.hsbcnet.com/troubleshooting

Refer to following guides for help with troubleshooting logon issues. Security device. How do I unlock or reset my Security Device? (PDF)

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8. Product-reviews.net
Organizer Michigan, United States 2 years ago

HSBC online banking website or app problems - Product ...

https://www.product-reviews.net/down/hsbc-online-banking-app-not-worki...

HSBC online banking website or app problems. If you have an active lifestyle and rely on the HSBC Mobile Banking app to be working at all times, ...

2
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9. Hsbc.uk
Refiner 1 year ago

HSBC UK Business Banking app

https://www.business.hsbc.uk/en-gb/everyday-banking/ways-to-bank/mobil...

Log on to your Apple® device with Touch ID or Face ID*. *Touch ID is available to use when the HSBC UK Business Banking app is installed on iPhone 5 or ...

3
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11. Pescado.co.uk
Teacher Augsburg, Germany 1 year ago

HSBC Hit By Online Banking Issues | Pescado

https://pescado.co.uk/insights/hsbc-hit-by-online-banking-issues/

IT problems can affect even the most significant of businesses. When an IT problem starts to impact on customers the fall out can be ...

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12. Express.co.uk
Explainer United States 1 year ago

HSBC app not working: Banking customers hit with error ...

https://www.express.co.uk/life-style/science-technology/1479977/HSBC-a...

THE HSBC banking app is currently offline, leaving thousands of users unable to login, check their balance and transfer money.

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14. Dailymail.co.uk
Explainer Germany 1 year ago

HSBC's online banking goes DOWN leaving customers without

https://www.dailymail.co.uk/sciencetech/article-10127769/HSBCs-online-...

HSBC's online banking system and app is back up and running after a two-hour outage that left customers unable to access their accounts ... HSBC's ...

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15. Moneysavingexpert.com
Refiner Central Europe (Belarus) 1 year ago

Warning: HSBC customers should triple check payments

https://www.moneysavingexpert.com/news/2021/12/warning--hsbc-app-and-o...

HSBC customers who use the company's app should carefully check the ... as well as with what it already does for those using online banking.

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16. Metro.co.uk
Reviewer 1 year ago

Online banking: Santander, HSBC and Halifax down in ... - Metro

https://metro.co.uk/2021/08/20/santander-hsbc-and-halifax-online-banki...

While Metro.co.uk was able to access all of the websites of the above banks, others have started reporting problems to the website DownDetector.

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17. Mirror.co.uk
Critic Kuala Lumpur, Malaysia 1 year ago

HSBC online and app banking down as customers struggle

https://www.mirror.co.uk/money/breaking-hsbc-online-banking-down-25291...

Lost count of number of times I had to attempt to login." A third tweeted: "Is there a problem with HSBCnet this morning? I am unable to logon ...

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18. Liverpoolecho.co.uk
Guru Omaha, NE 1 year ago

HSBC down as customers locked out of online banking and app

https://www.liverpoolecho.co.uk/news/uk-world-news/hsbc-down-customers...

While someone else tweeted: "Is there a problem with HSBCnet this morning? I am unable to logon anywhere…" A HSBC UK spokesperson: "The ...

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19. Independent.co.uk
Organizer Germany 1 year ago

HSBC down: Online banking and app hit by outages - The ...

https://www.independent.co.uk/life-style/gadgets-and-tech/hsbc-app-dow...

HSBC's app and internet banking has stopped working for some of its ... The online chat system that is intended to help with problems was ...

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20. Piunikaweb.com
Legendary Germany 1 year ago

[Update: HSBC UK Down] HSBC banking app down, throwing ...

https://piunikaweb.com/2021/08/21/hsbc-banking-app-down-throwing-sessi...

Is HSBC mobile banking app down, not working, or throwing a notification stating “Your mobile banking session has expired. Please log on ...

5
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21. Inews.co.uk
Scholar Ukraine 1 year ago

Santander, Halifax and HSBC down: Latest as online banking ...

https://inews.co.uk/news/technology/santander-tsb-hsbc-down-online-ban...

Sky Broadband customers trying to access banking apps and online services have reported problems. FILE PHOTO: HSBC logo is seen on a branch bank ...

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22. Bbc.co.uk
Editor India 1 year ago

Why is HSBC's online banking down? - BBC News

https://www.bbc.co.uk/news/av/business-35234956

Millions of HSBC customers are having problems with online banking for the second day running. The online service to computers failed again on Tuesday, ...

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23. Selectra.co.uk
Refiner San Mateo, CA 1 year ago

HSBC Login - Information and Instructions - Selectra

https://selectra.co.uk/money/banks/hsbc/login

HSBC Login Problems. To bank online or by mobile with HSBC UK you will need your user ID, password, and Secure Key to access its ...

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24. Walesonline.co.uk
Curious UT 1 year ago

Santander, HSBC, Natwest and Halifax online banking problems

https://www.walesonline.co.uk/news/uk-news/santander-hsbc-natwest-hali...

Santander, HSBC, Natwest and Halifax online banking problems. Customers of First Direct, Marks & Spencer banking, Co-op and Lloyds are also ...

1
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25. Businessinsider.com
Scholar 1 year ago

HSBC Tech Problems: UK Customers Unable to Log Into Online

https://www.businessinsider.com/hsbc-unable-to-log-into-accounts-2017-...

HSBC customers reported problems logging into desktop and mobile ... as login attempts produced a message stating: "Your session has expired ...

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If you know a webpage link that work for the reported issue. Consider sharing with the community by adding in the above list. After verification of provided information, it would be get listed on this web page.

Add New Link

Frequently Asked Questions

How do I unlock my HSBC online banking?

Go to the online banking log on page, locate the security code field and then select the 'forgot PIN' link. From there, enter the answers to your security questions, enter the unlock code from your device and follow the onscreen instructions to create a new PIN.

Why is my HSBC app not loading?

THE HSBC banking app and website went down, leaving customers unable to access online banking. ... If you're still having problems, you should try restarting your phone and then rebooting the app.

Why is my mobile banking not working?

How can I troubleshoot my Mobile Banking App? ... Uninstall and reinstall the App. Delete the App and visit your App store to download it again. Check that your settings on your phone are allowing the Mobile Banking App to access the internet, and that your internet is stable and connected.

How do I reset my HSBC Internet Banking username?

If you've forgotten your username for Personal Internet Banking, you can recover it online. What you'll need: Social Security number. HSBC Debit, Credit, or ATM Card Number.
...
  1. Go to the Log On page for Personal Internet Banking.
  2. Click the Forgot username? link.
  3. Follow the onscreen instructions.

Did HSBC get hacked?

HSBC data breach affects U.S. customers | Consumers warned to be vigilant as trust is “becoming more fragile” HSBC has confirmed a data breach occurred in October, resulting in the hacking of a number of U.S. customer accounts.

How can I access my bank account online?

Go to your bank's website.
Whenever you want to access your account, all you have to do is open your web browser and visit your bank's website. After the page loads, look for the tab or button that says “online banking." Click the link that says “online banking” or "login" to access your account.

How do I activate my HSBC online banking?

How do I activate my Business Internet Banking?
  1. Click on the 'Activate online' button at the top right of this page.
  2. Following the on-screen instructions, create a 4-8 digit PIN unique to you on your new Security device then press the yellow button.
  3. Confirm your PIN by re-entering it, then press 'Continue'
Is Post Helpful?

Recent Tweets By hsbc_uk

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@HSBC_UK @recordedontape Hi David 👋 I'm very sorry to hear about how long this has been taking. Please click the link below, and reply to the automated message, so that we can assist you further. ^ James 🙋‍♂️ https://t.co/OCvB5tjRBZ
2023-01-30 07:20:51
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@HSBC_UK @EmmaLouise_90 You can elaborate further on your issue if you'd like, we can investigate the situation from our side. ^Abii 🌹
2023-01-30 06:25:54
Lamp
@HSBC_UK @_gordongeorge Could you kindly elaborate on what android phone model you have please ? ^Abii 🌹
2023-01-30 06:24:39
Lamp
@HSBC_UK @GillsSOS Hi Gill, hope all is well. I'm afraid you'll have to present the document to a branch as we don't have any options on sending it via email. Find the nearest branch here 👇 https://t.co/Pimvwul7Ci ^Kris
2023-01-30 06:21:07
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@HSBC_UK @charaimeedovey In this case it would be better to call us as we can remove the QR code option, and assist you further in re-linking the device. ^ James 🙋‍♂️
2023-01-30 05:48:56
Lamp
@HSBC_UK @EmmaLouise_90 Hello Emma 👋 I'm so sorry to hear about these issues you've been having. Could you kindly join me via 'DM' 💬 so that we can discuss this further please? ^Abii 🌹 https://t.co/OCvB5tjRBZ
2023-01-30 05:28:23
Lamp
@HSBC_UK @_gordongeorge Thank you for this information, Gordon. Could you kindly join me via 'DM' 💬 so I can obtain some further details from you and then raise this with our I.T team ? ^Abii 🌹 https://t.co/OCvB5tjRBZ
2023-01-30 05:05:04
Lamp
@HSBC_UK @_gordongeorge Hello Gordon 👋 Thank you for reaching out. Could you kindly elaborate on what software version you are? ^Abii 🌹
2023-01-30 04:50:58
Lamp
@HSBC_UK @charaimeedovey Try selecting that option and you should be able to set up the app again. If you are experiencing any difficulties, please call us on 03456 002 290 and my colleagues will help you. 2/2🍀 ^Laura
2023-01-30 04:29:09
Lamp
@HSBC_UK @charaimeedovey Hi Charlotte, I am really sorry about the inconvenience. It seems there was an update either on the app or on your device which impacted the functionality of the app. You should have an option to log on with the password and SMS. 1/2^Laura https://t.co/OCvB5tjRBZ
2023-01-30 04:29:00
Lamp
@HSBC_UK @5carab Hi Tom 👋 I'm very shocked to hear about this, we definitely don't stand by this sort of behaviour. If you want to discuss this further, please click the link below and reply to the automated message. ^ James 🙋‍♂️ https://t.co/OCvB5tjRBZ
2023-01-30 04:05:15
Lamp
@HSBC_UK @_gordongeorge We have not been informed of the app causing any issue Gorgon. Can you tell us which Operating system are you using? ^Angelo https://t.co/OCvB5tjRBZ
2023-01-30 03:43:55
Lamp
@HSBC_UK @AndyJGreaves1 I'm trying to help you but your language and comments above are inappropriate. If you are still not happy, you can escalate this by logging a formal complaint. Thanks. ^Saj
2023-01-30 03:25:09
Lamp
@HSBC_UK @_gordongeorge Hi Gordon, we're sorry to hear that ☹️. How often does it crash? Did you manage to log on? ^Angelo https://t.co/OCvB5tjRBZ
2023-01-30 03:18:57
Lamp
@HSBC_UK @fboundalberti Hi Fay, I have sent you a response via Direct Message. Please could you kindly review. Thanks. ^Jack M
2023-01-30 03:14:48
Lamp
@HSBC_UK @BlackGlowStick1 Hi there. Please click the 'Send a private message' button and start a Direct Message conversation with us, by providing me with further information of your situation, along with your full name and postcode, then respond to our automated message with your consent. Thanks. ^Jack M https://t.co/OCvB5tjRBZ
2023-01-30 02:57:09
Lamp
@HSBC_UK @Laylaastley Hi Robyn, I have sent you a response via Direct Message. Please could you kindly review. Thanks. ^Jack M
2023-01-30 02:55:49
Lamp
@HSBC_UK @MaximKabaev21 I am sorry to hear about this Maxim. Please send me a private message, by clicking on the link below, include your full name and post code, so that we can discuss this further, it's important that you accept the privacy notice so that I can reply.^Steve https://t.co/OCvB5tjRBZ
2023-01-30 02:22:37
Lamp
@HSBC_UK @PappiPaddyT Hello there, please join me in DM with your full name and postcode and more information on what happened so we can discuss this further. When in DM please review any automated messages that we might send you. ^Tijianne https://t.co/OCvB5tjRBZ
2023-01-30 02:13:39
Lamp
@HSBC_UK @BeccaMorgs To find the opening hours along with which branch is convenient for you. Please take a look at 👉https://t.co/ByUyxHf0FL to see how the formats differ before planning your visit to avoid inconvenience. Hope it helps. Please give us a shout 🗣 if you need further help.(3/3) ^Saj
2023-01-30 02:02:47
Lamp
@HSBC_UK @B_Strawbridge Hello Brigit. I hope you're doing well. Can you please join us in a Direct Message by clicking the link below, also accept the privacy notice, so we can look into this further. Thank you. ^Gie https://t.co/OCvB5tjRBZ
2023-01-23 12:36:36
Lamp
@HSBC_UK @scotdavid63 Good afternoon David, I do apologise for the trouble you have had trying to access our mobile app. Have you tried uninstalling and reinstalling the app? Let us how you get on please. ^Nisha
2023-01-23 12:34:10
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@HSBC_UK @ChrissieLloyd78 However, I have just checked on NatWest's side, and it does say that we have joined. You can find a link below, for the FAQ regarding Payit on the Natwest website. https://t.co/nVEeogfacV ^ James 🙋‍♂️
2023-01-23 12:10:08
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@HSBC_UK @ChrissieLloyd78 Hi Christina 👋 Nothing has been confirmed with us that we will be joining, at this point in time. ^ James 🙋‍♂️
2023-01-23 12:06:04
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@HSBC_UK @schschatzi Hi there 👋 Good afternoon. Please join me on a DM and accept the privacy notice, so I can assist you further? ☘️ ^Ryan https://t.co/OCvB5tjRBZ
2023-01-23 12:03:55
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@HSBC_UK @NigelCostley I would personally fill out any extra space with a line, so that it cannot be written on. I wouldn't reccomend anyone to write 'only' after the name, but after the payment amount for this reason. This is potentially something coming from their systems. I hope you sort it ^Chris https://t.co/OCvB5tjRBZ
2023-01-23 11:38:39
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@HSBC_UK @NorthTynesidePT You are welcome 🙂. Feel free to let us know should you need any help in the future. Have a lovely day 🥂. ^Saj
2023-01-23 11:33:11
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@HSBC_UK @MVoortTech That's fine. If you don't have a convenient branch near you, and you don't want to send it in post, you can just bin it. You're very welcome. Thanks and good day to you too. 😊 ^Rit🌸
2023-01-23 11:32:30
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@HSBC_UK @christinartnd I do apologise Christina, I have been made aware our Live Chat platform was down on Saturday. I am sorry for any inconvenience this may have cause. It is common for an address verification code to be sent to verify the legitimacy of the address you have provided. ^Nisha
2023-01-23 11:26:52
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@HSBC_UK @MVoortTech I'll then I'd be able to pass your case over to our Feedback team, so they can help you log this matter. To dispose of the Physical Secre Key, you can either hand it in at a local HSBC branch, or return it by post to 'FREEPOST HSBC SKR CENTRE'. (2/2) ^Rit🌸
2023-01-23 11:21:05
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@HSBC_UK @MVoortTech So sorry to hear that. We encourage you to put feedback forward. Your feedback is important to us as this could help identify small changes we could make to improve our service. If you'd like to escalate this further, please join me in a DM using the link below 👇 (1/2) Rit🌸 https://t.co/OCvB5tjRBZ
2023-01-23 11:20:47
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@HSBC_UK @MVoortTech If you have switched to the Digital Secure Key you can only generate a code using the mobile app to access online banking through our website. The Physical Secure Key will no longer work, hence why I said you can't have both. ^Rit🌸
2023-01-23 11:11:26
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@HSBC_UK @MVoortTech Hello there. No that's not the case, the Physical Secure Key can still be used to log onto online banking. You can only have one secure key linked to online banking, you can't have both. When logging onto the website you can either use a digital or a physical secure key. ^Rit🌸
2023-01-23 11:05:10
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@HSBC_UK @mrsamjones88 Hi Sam. I'm so sorry to hear about this. Can you please explain what happened by sending a PM using the link below? ^TE
2023-01-23 11:02:12
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@HSBC_UK @dippy73 Hi there. I'm sorry to hear about this. Can you please explain what happened by send me a PM using the link below? Thank you. ^TE https://t.co/OCvB5tjRBZ
2023-01-23 10:53:42
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@HSBC_UK @NorthTynesidePT Yes. ^Saj
2023-01-23 10:50:21
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@HSBC_UK @Jonny__Justice Glad to hear that you manage to resolve this. Please let us know if you need further assistance. ^TE
2023-01-23 10:45:39
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@HSBC_UK @Kernow_King Alternatively you can also request a code via our Business Telephone Banking team on 03457 60 60 60. Our chat platforms and telephone banking team are open 8am to 8pm Monday to Friday, 8am to 2pm on Saturday). I hope this helps. (3/3) ^Nisha
2023-01-23 10:41:45
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@HSBC_UK @Kernow_King You can also request a code via our Business Banking Mobile app. To start a chat please select 'Chat with us' from the 'More' menu once you have logged in. (2/3)
2023-01-23 10:40:58
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@HSBC_UK @PhoenixLara Hi Lara, I am very sorry to hear that you have been stranded abroad 😱 I hope you are ok! Can I please ask what number you dialed and what you were needing help with? ^Alison. https://t.co/OCvB5tjRBZ
2023-01-23 10:39:52
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@HSBC_UK @NorthTynesidePT Good Morning Paul, thank you for reaching out. We don't process cryptocurrency payments in crypto however you can attempt a card payment and see if it works. You can transfer funds to another company to buy, but not via a digital wallet. ^Saj
2023-01-23 10:39:38
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@HSBC_UK @Kernow_King Good morning Edward, you can request a Security Device Replacement code via our Live Chat team, they can be reached via the 'Need help?' prompt to the right of this page: https://t.co/6Xp3JmE8Rz (1/3)
2023-01-23 10:38:08
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@HSBC_UK @christinartnd Good morning Christina, the main difference between the accounts is that our Kinetic account is mobile app based whereas our Small Business account can be accessed online and via an app. You can find out more about both account via this link:https://t.co/25szaUS7ly ^Nisha
2023-01-23 09:45:02
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@HSBC_UK @pippac14 I'm very sorry to hear this Philippa ☹️ Were receiving high call volumes and there can be extended wait times. Can you please DM your enquiry and I'll try to help via this platform? ^Kris https://t.co/OCvB5tjRBZ
2023-01-23 06:18:27
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@HSBC_UK @amytimminss Thank you for your further message. I have forwarded this to our escalated complaints team who'll come back to you here on their next working day with an update, if necessary. ^Tijianne
2023-01-23 06:06:30
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@HSBC_UK @Trac3r Hi Trac, no worries at all! 🙂 🎂 🎁 🎉 🎈🎈 Our sincerest wishes from the HSBC social media team on your birthday! Hope you enjoy all that life has to offer. 🎈🎈 Wishing you a happy birthday and a wonderful year. 🎈🎈 ^Russell
2023-01-23 05:47:07
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@HSBC_UK @HorninglowPrim1 We're very glad to hear your issue was resolved. Thank you for banking with us. 🏦 ^Abii 🌹
2023-01-23 05:27:44
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@HSBC_UK @SelfLoading Hello 👋 Thank you for reaching out. Could you kindly join me via 'DM' 💬 in order to discuss this further please? ^Abii 🌹 https://t.co/OCvB5tjRBZ
2023-01-23 05:01:05
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@HSBC_UK @IanStewartMedia Hi I'm sorry to hear this. For us to investigate the matter in full, could you please email your business name telephone number, postcode and details of your complaint to [email protected] and we will get back to you ASAP. ^IWJ
2023-01-23 04:19:42
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@HSBC_UK @Kernow_King Hi I'm sorry to hear this. For us to investigate the matter in full, could you please email your business name telephone number, postcode and details of your complaint to [email protected] and we will get back to you ASAP. ^IWJ
2023-01-23 04:19:30
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@HSBC_UK @scotdavid63 Hi I'm sorry to hear this. For us to investigate the matter in full, could you please email your business name telephone number, postcode and details of your complaint to [email protected] and we will get back to you ASAP. ^IWJ
2023-01-23 04:19:17
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@HSBC_UK @JordannaChatwin Hi there 👋 Good afternoon. Can you please join me on a DM and accept the privacy notice, so I can assist you further? ☘️ ^Ryan https://t.co/OCvB5tjRBZ
2023-01-23 01:41:37
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@HSBC_UK @PremMukkamalla Hi there, Thank you for contacting us over this platform. I can appreciate the inconvenience caused. The mobile phone insurance is provided by a 3rd party and certain checks must be completed as per their policy in order to be able to look into this further for you. ^Laura https://t.co/OCvB5tjRBZ
2023-01-23 01:39:31
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@HSBC_UK @CMKSE20 Hi Chrissy We would like to help, however please do not use bad language in your response back to us. Please click on the link below and accept the Privacy Notice and send me a DM, so we can discuss this further? ^Shehara 🦋 https://t.co/OCvB5tjRBZ
2023-01-23 01:27:05
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@HSBC_UK @shereehankir1 Hi Sheree 👋 I can understand how frustrating this is for you. If you would like to raise a complaint, feel free to reach out via DM, by clicking the link below. ^ James 🙋‍♂️ https://t.co/OCvB5tjRBZ
2023-01-23 01:16:33
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@HSBC_UK @BeccaMorgs Hi Rebecca, Can you send us a DM on the below link please. ^Thanoj https://t.co/OCvB5tjRBZ
2023-01-22 11:48:47
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@HSBC_UK @hollyhyanez Good Morning Holly, hope you are doing well, and thank you for letting us know 🙂. That's great that its resolved 😀. Feel free to let us know should you need any help in the future. Have a lovely day 🥂. ^Saj
2023-01-22 10:59:05
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@HSBC_UK @Rachel_Cable7 No problem Rachel🙂 Feel free to reach out if you have further queries. ^ James 🙋‍♂️
2023-01-22 07:27:46
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@HSBC_UK @Rachel_Cable7 Hi Rachel 👋 You can exchange old banknotes in branch or a post office, however it would be up to their discretion. Below you can find a link to our branch finder, to locate nearby branches. https://t.co/fGS41JAsTG ^ James 🙋‍♂️
2023-01-22 07:25:28
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@HSBC_UK @russelguppy Ok, great. Reach out if you need help. Have a good evening. ^Shehara 🦋
2023-01-22 07:10:07
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@HSBC_UK @LauOLau Ok, great. Reach out if you need help. Have a good evening. ^Shehara 🦋
2023-01-22 07:09:34
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@HSBC_UK @GJRedleg Hi there Jack, So sorry for the inconvenience caused. We are not aware of any issue with the Mobile banking access. Will you be kind to try again to log and call us on 03456 002 290 should you still have an issue. ^Laura https://t.co/OCvB5tjRBZ
2023-01-22 07:00:01
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@HSBC_UK @russelguppy Hi there Russel Thank you for reaching us on this platform. Please click on the link below and accept the Privacy Notice and send me a DM, so we can discuss this further? I'll try my best to help you with the limitations on this platform due to security reasons. ^Shehara 🦋 https://t.co/OCvB5tjRBZ
2023-01-22 06:55:33
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@HSBC_UK @richedge76 Hi Richard Thank you for reaching us on this platform. Please click on the link below and accept the Privacy Notice and send me a DM, so we can discuss this further? I'll try my best to help you with the limitations on this platform due to security reasons. ^Shehara 🦋 https://t.co/OCvB5tjRBZ
2023-01-22 06:53:49
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@HSBC_UK @LauOLau Hi there Lau Thank you for reaching us on this platform. Please click on the link below and accept the Privacy Notice and send me a DM, so we can discuss this further? I'll try my best to help you with the limitations on this platform due to security reasons. ^Shehara 🦋 https://t.co/OCvB5tjRBZ
2023-01-22 06:52:04
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@HSBC_UK @laraking Please accept the privacy notice via DM.^Laura
2023-01-22 06:07:37
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@HSBC_UK @SkylerDevops Hi there 👋 Good evening. At the moment, the call wait time is less than a minute. However, If you prefer to get help over this channel, Please join me on a DM and accept the privacy notice, so perhaps I can assist you further as well? ☘️ ^Ryan https://t.co/OCvB5tjRBZ
2023-01-22 06:00:28
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@HSBC_UK @laraking Hi there Lara, I can appreciate the inconvenience caused. Please send your full name and the post code via DM and I can check the options available to help you. ^Laura https://t.co/OCvB5tjRBZ
2023-01-22 05:59:30
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@HSBC_UK @Haffertee I'm very sorry to hear about what happened in chat. If this happens again, feel free to reach out on here, and we can investigate it further. ^ James 🙋‍♂️
2023-01-22 03:43:17
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@HSBC_UK @Haffertee Hi Fiona 👋 They are actual people on the app. If you haven't found their service helpful, feel free to reach out to us via DM, by clicking the link below, and we will look into it further. ^ James 🙋‍♂️ https://t.co/OCvB5tjRBZ
2023-01-22 03:33:56
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@HSBC_UK @ellabellal Hi Lucy 👋 Please click the link below to start a DM with us, so that we can assist you further with your enquiry 🙂 ^ James 🙋‍♂️ https://t.co/OCvB5tjRBZ
2023-01-22 02:41:30
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@HSBC_UK @irrespectabel Hi 👋 Currently, nothing has been mentioned regarding renaming the accounts, however we are open to feedback. Please join me in a DM by clicking the link below, to discuss this further. ^ James 🙋‍♂️ https://t.co/OCvB5tjRBZ
2023-01-22 02:38:08
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@HSBC_UK @chopramanan21 I do apologise for the inconvenience caused, however I hope the above information was helpful and that the situation gets sorted ASAP. ⚠️ Do not hesitate to contact us if you require further support. ^Abii 🌹
2023-01-22 02:13:51
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@HSBC_UK @chopramanan21 The current timescales are up to 30 days for a case to be resolved and reviewed. In some cases, we need to contact the retailer for further information. Under the industry rules, they have up to 45 days to respond. Causing to dispute to take up to 90 days. (2/2) ^Abii 🌹
2023-01-22 02:13:03
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@HSBC_UK @chopramanan21 Hello Manan 👋 Thank you for reaching out. I am very sorry about this and can only imagine the distress you're in! If a dispute was raised, due to the current climate, we're experiencing high levels of disputes, our team will process this as soon as they can. (1/2) ^Abii 🌹
2023-01-22 02:11:59
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@HSBC_UK @jayne_pocock Hi Jayne, I am really sorry that you are both facing issues with your Global Money debit card. The Global Money Team telephone team are available Mon-Sun from 8am - 8pm. Please call our telephone banking team 📞 03457 404 404 📞 they will transfer you to them. Thanks ^Mandy https://t.co/OCvB5tjRBZ
2023-01-21 12:33:00
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@HSBC_UK @markdixon100 Thank you for your precious feedback! We appreciate and take it on board. 😇^KASH
2023-01-21 12:32:20
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@HSBC_UK @FraserHardy_uk I hope the information provided answered your question and clarified your concern. In the meantime I also hope your payment has been completed and enquiry resolved. ^Laura https://t.co/OCvB5tjRBZ
2023-01-21 12:28:35
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@HSBC_UK @FraserHardy_uk If you hold a Premier account with HSBC, there is a possibility to look into completing a CHAPS payment over the telephone subject to additional checks. For any other type of account the CHAPS payment can be completed at an HSBC Branch. ^Laura
2023-01-21 12:27:02
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@HSBC_UK @FraserHardy_uk Hi there Fraser, Thank you for contacting us over this platform. I can see where you are coming from and appreciate the inconvenience caused. You can make payments up to GBP 25000 per account per day using the Online/Mobile banking. 👉 https://t.co/mEXhSIH0BB^Laura https://t.co/OCvB5tjRBZ
2023-01-21 12:24:32
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@HSBC_UK @BudGardenCentre Hi there, I understand the trouble for the money transfer! There's no separate number for the UK based support as all our colleagues on the phone are trained the same way. Thanks! 😇^KASH
2023-01-21 12:01:09
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@HSBC_UK @ChrisAspinall Hi there, I'm sorry ☹️ for the wait time on phone. Did you manage to speak to the frauds team? This link 👉 https://t.co/tVbG5lu1Xe from our website is a very helpful to report a fraud. Let me know if you still need help. 😇 ^KASH
2023-01-21 11:42:45
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@HSBC_UK @keepof4worlds Hi there James👋 I'm so sorry to hear about that 😔 Kindly send us a DM below 👇 so I can look into this further and see if this is something we can assist over social media or direct you to the right channel. Thank you 🙏 ^Dawn 🌸 https://t.co/OCvB5tjRBZ
2023-01-21 11:01:15
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@HSBC_UK @echoroars Thank you 🙏 so much for mentioning this here! I highly appreciate your positive feedback and can have it logged / passed on to my colleague. Please send your full name and postcode in DM (direct message), using the link below 👇. Thanks! 😇^KASH https://t.co/OCvB5tjRBZ
2023-01-21 10:58:39
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@HSBC_UK @markdixon100 Hi Mark, I'm sorry for the trouble. You can order a credit book by speaking to our Telephone Banking on 03457 404 404 (all week 08:00 – 20:00). Thanks! 😇^KASH
2023-01-21 10:16:44
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@HSBC_UK @Iceman2081 No worries, feel free to reach out if you have any further questions, you can even join me in a DM using the bellow link 👍 ^Kat https://t.co/OCvB5tjRBZ
2023-01-21 09:50:37
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@HSBC_UK @Iceman2081 Hi there 👋 Some savings account we offer are for existing current account holders only, however there are some savings accounts you can open without the need for current account. Check out this link for more information 👉 https://t.co/gwfde1UZAx. ^Kat
2023-01-21 08:50:14
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@HSBC_UK @KateinCornwall Good morning Katy, I am so sorry to hear about this issue. Please join us in a private message using the link below ⬇️ to discuss further. ^Nicole https://t.co/OCvB5tjRBZ
2023-01-21 08:45:19
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@HSBC_UK @jaiswal_rakesh Great! Let us know if you need help with anything else. 😇^KASH
2023-01-21 08:10:27
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@HSBC_UK @keepof4worlds Hi there 👋 Good afternoon. I'm sorry to hear this. I can completely understand your frustration on this. Can you please join me on a DM and accept the privacy notice, so I can look into this further for you? ☘️ ^Ryan https://t.co/OCvB5tjRBZ
2023-01-21 03:36:01
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@HSBC_UK @ChrisAspinall So sorry to hear that! Did you manage to report fraud? 😇^KASH
2023-01-21 01:27:18
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@HSBC_UK @JodieEJ Hi Jodie 👋 You can deposit up to £250, sorted by denomination in full coin bags. More information on Post Office deposits can be found here 👉 https://t.co/g4zLiu24tm. ^Kat
2023-01-21 01:02:10
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@HSBC_UK @jaiswal_rakesh Hi Rakesh, I am really sorry about this inconvenience. Please call our Online banking team on 03456 002 290 to have this looked into further for you. Also make sure you have the latest update both on the app and on your device. 🍀 ^Laura
2023-01-20 07:57:44
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@HSBC_UK @TersiaPaulse Hello 👋 Thank you for reaching out. I'm sorry for all the inconvenience caused. Could you kindly join me via 'DM' in order to discuss this further please? ^Abii 🌹 https://t.co/OCvB5tjRBZ
2023-01-20 07:40:35
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@HSBC_UK @WinkLorch Hello 👋 Thank you for reaching out. There are currently no reported issues. I am very sorry to hear this. Could you kindly join me via 'direct message' so we can discuss further please? ^Abii 🌹
2023-01-20 07:36:11
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@HSBC_UK @StephBezzano Hi Steph. Thank you for sharing this with us. Can I ask you to share us your full name and post code to share this compliment with the staff by using the PM link below? Thank you. ^TE https://t.co/OCvB5tjRBZ
2023-01-19 06:53:20
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@HSBC_UK @AdamKeeler11 Not a problem, and I really appreciate your kind words to me, despite the service you have received. I am sorry that it's worked out like this, and wish you all the luck for the future. ^Chris
2023-01-19 06:40:50
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@HSBC_UK @astralsnow Hi Sharon. I'm so sorry to hear about this. Can I know what exactly happened please? Please use the link below for PMs. Thank you. ^TE https://t.co/OCvB5tjRBZ
2023-01-19 06:39:11
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@HSBC_UK @AdamKeeler11 Would you like me to log this as a formal complaint? If you DM me your full name and postcode, and pay attention to the privacy notice that pops up, then I will pass this on and our team will formally log this for you on the system. ^Chris https://t.co/OCvB5tjRBZ
2023-01-19 06:29:23
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@HSBC_UK @AdamKeeler11 I'm sorry that this has happened to you - it is usually so much easier than this. If the TSN number couldn't be set up, you can call back later, or you can also go into branch, and they can set one up for you there. Worst case scenario, call, and we can post a TSN to you ^Chris https://t.co/OCvB5tjRBZ
2023-01-19 06:21:33
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