Where is my OTC order?
Q: Can I track my orders? Yes, go to the My Account page on the SCAN OTC website and click on Order History. That will take you to a list of all of your orders, including those placed by mail or over the phone. Or you can call 1-877-494-2892 (TTY: 711) to find out the status of your order.
How do I order over the counter with Aetna?
You can place an order by calling 1-833-331-1573 (TTY: 711). Monday – Friday, 9 AM – 8 PM local time where you can speak to a live agent. You can also order 24/7 via our automated system. Please have your member ID card and order ready when placing your order by phone.
How do I order over the counter online at CVS?
You can also order by phone at 1-888-628-2770 (TTY: 711) or online at https://www.cvs.com/otchs/bcbsmn. You order from a list of approved OTC items, and OTC Health Solutions will mail them directly to your home address.
Can I use my OTC card at CVS?
The OTC benefit offers you a way to get over-the-counter health and wellness products. You order from a list of approved OTC items in the catalog. ... You can also go to any OTCHS-enabled participating CVS Pharmacy® store to use your benefit, where available.