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Iglu Cruise Login

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Mar 02, 22 (Updated: Sep 24, 22)

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1. Iglucruise.com
Editor 2 years ago

Customer Portal | Login | iglucruise.com

https://customerportal.iglucruise.com/

Iglu Cruise Logo. Welcome to your new Customer Portal! Log in to view details about your holiday. What is your Email Address?

Social Handles

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-04-23 18:05:01 200 0 Page Active
2024-04-17 19:05:06 200 0 Page Active
2024-04-10 07:24:51 200 0 Page Active
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2. Cruisecritic.co.uk
Explainer Charlotte, NC, USA 1 year ago

Complete guide to cruises, cruise lines and exclusive cruise deals. Over 150000+ cruise reviews, ship ratings and the largest cruise forum.

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Frequently Asked Questions

Is Iglu Cruises still trading?

About Us. Iglu.com has been trading since 1998 and we are the UK's largest independent cruise agent, following acquisition of Planet Cruise in June 2013. We are also the UK's largest ski holiday agent, Igluski.

Is it worth booking a cruise for 2021?

It's the question even the most devoted cruisers have been asking themselves over the past few months, and now that cruise lines are giving booking reassurances and putting robust safety enhancements in place, the answer is most definitely yes.

What is the email address for Iglu Cruises?

Cancellations. All cancellations must be presented to Iglu.com Ltd in writing at: Customer Care, Iglu.com Ltd., 165 The Broadway, London, SW19 1NE or [email protected].

Which cruises are sailing now?

What U.S. Cruise Ships are Sailing Right Now?
  • Adventure of the Seas.
  • Carnival Horizon (Photo courtesy of Carnival Cruise Line)
  • Celebrity Equinox.
  • MSC Meraviglia in PortMiami (Photo courtesy of MSC Cruises)
  • Symphony of the Seas.
  • Carnival Elation (Photo courtesy of Carnival Cruise Line)

Recent Tweets By iglucruise

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@iglucruise Here at Iglu Cruise, we would like to wish all of our customers a Happy New Year. As we enter one of the busiest times of the year for our Sales Team, we have made some changes to our opening hours. For further information please head to our Help Centre https://t.co/OVsbnnRDqG https://t.co/MxwM0brdHF
2023-01-18 11:10:16
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@iglucruise @Russell88631356 Hi Russell, I'm really glad to hear this, and happy to know your concerns are resolved. Many thanks for reaching out.
2023-01-13 09:43:17
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@iglucruise @Russell88631356 @Russell88631356 Hi Russell, thanks for your tweet. If you could kindly DM us your contact details, we would be happy to look into this. Kindest regards
2023-01-12 09:47:50
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@iglucruise @bfcgroundsman Hi there, thank you for your tweet. If you could kindly reach out to us with your booking reference, we would be happy to investigate any concerns you may have. Kindest regards
2022-12-20 09:34:01
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@iglucruise @andy241719 Hello Andy, thanks for reaching out. Please email your complaint to [email protected], where we will be able to assist you further. I am terribly sorry to hear you had a bad experience on board recently. Kindest regards
2022-12-20 00:00:00
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@iglucruise @MartinThomas_83 @RoyalCaribbean @MartinThomas_83 Hi Martin, so sorry to hear you are still waiting on your refund. If you could kindly DM us your booking reference, I would be happy to look into this. Kindest regards
2022-12-20 00:00:00
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@iglucruise @paulrob30652131 Hi there, we are terribly sorry you are unhappy with our service, and thank you for bringing this to our attention. If you could kindly DM us with your booking reference, we would be happy to take a look into this. Kindest regards
2022-12-20 00:00:00
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@iglucruise @cats_cucumbers Hi there, thanks for your tweet. Could you please kindly DM us with your booking reference, and we will be able to assist further. Kindest regards
2022-12-20 00:00:00
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@iglucruise Our general opening hours for Customer Care and Sales. Please be aware that our opening hours may differ during Holiday periods. Please check our Help Centre for updates on our operating hours during Christmas 2022. https://t.co/OVsbnnzucy https://t.co/VJBByg8FNM
2022-11-22 00:00:00
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@iglucruise @ComplainBiz Hello there, thank you for bringing this to our attention. We will make contact with the passenger directly to talk through his concerns. Kind regards
2022-11-22 00:00:00
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@iglucruise @bijoulandlord @jet2tweets Hi Janet, thanks for your tweet. Please kindly reach out to our customer care team either by telephone or webchat, and they will be happy to assist you with this query.
2022-11-09 00:00:00
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@iglucruise @Cricketmadmser Hi Gary, thanks for your tweet. We are saddened to hear you are unhappy with our service. If you could kindly DM us your booking reference, I would be happy to look further into your concerns. Best wishes
2022-11-02 00:00:00
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@iglucruise @63555299798a4e5 Good morning Mrs Price, i am sorry to hear the refund was not for the correct amount. Please get lead passenger to contact us, then we can discuss and get this looked into for the both of you. Kind regards
2022-10-25 00:00:00
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@iglucruise @cjpartsuk @Cyclospora Thank you for your Tweet, If you can DM us with your booking reference, i will take look for you.
2022-10-24 00:00:00
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@iglucruise @billyjonsino Hi Billy, Thanks for your Tweet. Please visit our website to view any vacancies we may have available. Many thanks
2022-10-21 00:00:00
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@iglucruise @WainmanScott Hi there, thanks for your tweet. If you could kindly DM us your booking reference, we would be happy to take a look into this for you. Best wishes
2022-10-18 00:00:00
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@iglucruise @Sprogit3 Hi there, thanks for reaching out. I am sorry to hear you wish to make a complaint. If you could kindly DM us your booking reference, we can talk further about your concerns. Kind regards
2022-10-11 00:00:00
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@iglucruise @deeveecwmdu Thank you for bringing this to our attention. We have investigated this further. There were some very last-minute changes made to this cruise which caused issues on our website. We sincerely apologise, and would like to reassure you that this has now been resolved.
2022-10-10 00:00:00
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@iglucruise @IanRidley80 Hi there, thanks for your tweet. If you could kindly DM us your booking reference, I will be happy to take a look into this.
2022-10-10 00:00:00
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@iglucruise @JosephS65112253 Hi there, thanks for reaching out. The quickest way to contact us is via webchat, which can be accessed through the customer portal. Our customer care team would be happy to assist with your queries. Many thanks
2022-10-05 00:00:00
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@iglucruise @Jpeck1966 Hi Julie, thanks for your tweet. If you could please kindly DM me your booking reference, I will take a look and see if I can help. Many thanks
2022-10-04 00:00:00
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@iglucruise @HunterEmmaKL Hi Emma, sorry to hear this. Please kindly DM us with your booking reference and I will see how we can help resolve this.
2022-10-03 00:00:00
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@iglucruise @squareleg19 Hi Trevor, thanks for your tweet. In this instance, I would suggest for you to contact or customer care team regarding this concern, via telephone or webchat. They will be happy to assist with your query. Kind regards
2022-09-30 00:00:00
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@iglucruise @soapysmith82 Thank you for your tweet, Sophie. The team has been dealing with a large number of suspended sailings. We sincerely apologise for the disappointment and frustration caused. Please rest assured that your refund will be processed very shortly. With kind regards
2022-09-26 11:36:41
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@iglucruise @Dom72965926 Hi Dom, thanks for your tweet. If you could please DM us with your booking reference, I can chase this up for you.
2022-09-26 11:13:03
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@iglucruise @soapysmith82 Hi Sophie, thanks for your tweet. We are aware of long hold times when calling customer care, and we are working hard to rectify this. Please feel free to reach out to us via our handy webchat feature, and a member of the team will be able to assist with your query.
2022-09-26 11:12:24
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@iglucruise @GmtmObrien Hi Michelle, thanks for your tweet. I am sorry to hear you are having difficulty in getting through to us We have a handy webchat feature that can be accessed through the customer portal, if you still require some assistance.
2022-09-26 00:00:00
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@iglucruise Do you need to contact us? The quickest way to speak to a member of our Customer Care Team is to use our web-chat facility. Click on the link below to speak to one of our friendly agents. https://t.co/trI4nfIJH3 https://t.co/YHg6ZQ5NKP
2022-09-23 12:23:55
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@iglucruise @brandon7roy @pandocruises Hi Brandon, in this instance I would recommend contacting customer care by telephone or web chat, we will be able to assist further and liaise with P&O to try and resolve this for you. Best wishes
2022-09-23 09:45:58
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@iglucruise @baronantibes Hi there, thanks for your tweet. For any questions or concerns, I would recommend contacting our customer care department by live chat or telephone, where we would be happy to assist. We also have a handy FAQ section on our website. Best wishes
2022-09-23 09:44:33
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@iglucruise @Kazablanc Thank you, Karen. Great to hear from you. We will certainly pass your thanks on to Chloe.
2022-09-23 09:00:15
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@iglucruise @Jessica72731080 Hi Jessica, thanks for your tweet. I would encourage you to reach out to our customer care team via telephone or live chat, where they will be happy to assist with this query. Kind regards
2022-09-22 10:18:52
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@iglucruise @AnniePenderis @MSC_Cruises_UK Hi Annemarie, I am sorry to hear this. Please DM me with your booking reference, and I will take a look into this. Kind regards
2022-09-22 10:11:19
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@iglucruise @jojothomas79 Hi Joanna, please DM me your booking reference and I would be happy to assist. Best wishes
2022-09-22 10:10:30
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@iglucruise @gaileleech @pandocruises Hi Gail, thanks for reaching out. If you could kindly please DM with your booking reference, I can take a look into your concerns. Kind regards
2022-09-22 10:09:56
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@iglucruise @brandon7roy Hi Brandon, thanks for your tweet. If you could please kindly DM me your booking reference, I will be more than happy to take a look into your concerns. Best wishes
2022-09-22 10:09:00
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@iglucruise @nowaysis1 @VirginVoyages Hi Geoff, thanks for your tweet. If you could please kindly DM us your booking reference, I will look into this matter for you. Best wishes
2022-09-22 10:08:27
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@iglucruise We have a new and improved Help Centre. Follow the link below to find the answers to many of your cruise related questions! Including how to access your booking, the best way to contact our team and much more! https://t.co/OVsbnnR5B8
2022-09-22 02:12:33
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@iglucruise @abbie46129927 @KLM_UK Hi Abbie, thanks for reaching out. If you could kindly DM us with your booking reference, I will be happy to look into this for you. Best regards
2022-09-16 09:43:24
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@iglucruise @nowaysis1 @VirginVoyages Hi Geoff, thank you for reaching out. If you could kindly please DM us with your booking reference, I would be happy to look into this for you. Kind regards
2022-09-16 09:39:44
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@iglucruise @The_Pleasant Hi Carl, thanks for the tweet. I am sorry to see you are experiencing issues. If you could kindly pop us a DM with your booking reference, I will take a look into the discrepancies raised. Kind regards
2022-09-12 09:08:35
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@iglucruise @Garethwagstaff2 Hi there, I am sorry to hear you are still experiencing issues. If you could kindly drop us a DM with your booking reference, I will take a look into your concerns. Best wishes
2022-09-12 09:07:39
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@iglucruise @Basilhenry @Basilhenry Please can you DM us regarding your recent tweet, we would like you talk to you regarding this. Kind regards
2022-09-07 10:12:33
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@iglucruise @CJCliffJames Hello there, thank you for reaching out. I am sorry to hear you are experiencing issues whilst trying to contact our customer services department. Please kindly DM me with your booking reference if you still require assistance. Best wishes
2022-09-07 09:43:59
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