What is Cisco Imagicle?
Contact us. Imagicle is one of the few dozens Cisco Preferred Solutions Partners. Our UC Suite is ready to streamline your operations on your preferred Cisco Calling platform, on any device.
How do I update my Imagicle?
Upgrading Imagicle Call Analytics also requires to fully run the Configuration Wizard to the last step.
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Update procedure
- Perform a Backup with the Backup and Restore tool.
- Install the new package over the existing one, on the same machine.
- Choose the same installation folder.
- Reboot the server.
What are available Imagicle recording technologies?
It offers three recording modes:
- Always On, where every call is automatically recorded with no user intervention.
- On Demand, letting the user decide when to start conversation recording through a softkey on the IP Phone.
What Cisco calling platform can the Imagicle solutions be integrated with?
Imagicle Attendant Console can natively integrate with your Webex Calling, leveraging Webex API to take control of your Webex client or your IP Phone to make your customer service faster, smarter, and easier.