Why is my Jane app not working?
If you can, it's a good indicator that the problem is somewhere in your clinic internet or network connection. Step 2: Try disconnecting and reconnecting to the wifi on your device, as well as restarting your internet modem. Step 3: If you still can't connect, reach out to your internet provider directly.
How do I make an appointment on Jane app?
Once you have logged in, click on “Book an Appointment”.
- If your clinic has multiple locations, select the location of your choice. ...
- To book by treatment, first select the desired treatment. ...
- The schedule will appear, showing you which times are available for today or this week.
How do I cancel my Jane app?
Patients will be able to cancel upcoming appointments by visiting their “My Account” page (if you've enabled this feature). They can only cancel an appointment if it is prior to the “Late Cancellation Period”. Otherwise, a “Contact to Cancel” message will appear.
How do I change my username on Jane app?
Select the “My Account” option: Once in your account head to the Username/Password area: From here, you'll need to confirm your current password before updating to a new password or username. If you want to change your username but not your password, simply enter your current password in all the fields!
What percentage does Jane take?
| In-Person |
2.65% for credit cards, $0.10 for Interac Debit |
| In-App |
2.75% |
| PCI, Monthly, Annual, or other “Hidden” fees |
Nope. |
Is Jane free?
If you want to get a feel for Jane before commiting, you can request access to our fully functional and pre-populated Jane demo site. We don't offer a free trial because, in our opinion, the best way to experience Jane is to import your data and see how fast it is to get right back to work.
How much is Jane app worth?
Pricing details
Pricing starts at $74/month and scales with each tier, outlined below: Base Plan - $74/per month Insurance Plan - $99/per month Corporate Plan - $369/per month. The perks: Email & phone support, data import, storage, SMS messages, email reminders, and one-on-one Telehealth are all included.