How do you open a Juniper TAC case?
You can open a case with JTAC on the Web or by telephone. Use the Case Management tool in the CSC at https://www.juniper.net/cm/. Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
How do I get Juniper support?
If you cannot determine the cause of a problem or need additional assistance, contact JTAC at support@juniper, or at 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States). Include the command output in your support request.
How do you raise a ticket with juniper?
1-888-314-5822 (toll free, US & Canada). If outside the US or Canada, use a country number listed from one of the regional tabs above. Federal Government Support: 1-833-900-1454. We do not support opening new Cases via email.
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Contact Support
- Support.
- Juniper Support Portal.
- Community.
What is Jtac in Juniper?
Juniper Networks® Technical Assistance Center (JTAC) is your focal point of contact for post sales technical and network-related questions and issues on Juniper products 24x7x365.
What does Juniper network do?
Juniper Networks, Inc. engages in the design, development, and sale of products and services for high-performance networks. Its products address network requirements for global service provides, cloud providers, national governments, research and public sector organizations, and other enterprises.
Which is better Juniper or Cisco?
One thing highlighted by a Cisco and Juniper router comparison is the fact that Cisco has a larger share of the overall router market. Because of that, there are more certified Cisco service engineers and more online support resources compared with Juniper for troubleshooting hardware issues.