Does KLM give refunds?
KLM has updated its voucher policy, and will now offer a choice of either of a voucher or cash refund for future flights cancelled as a result of the coronavirus crisis.
How long does KLM take to refund?
We'll try our best to process your request within 7 days, but it may take us up to 14 days. If you've requested a voucher over 14 days ago and haven't received any updates, please contact the KLM Customer Contact Centre.