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Lloyds Bank Travel Insurance Login

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Mar 20, 22 (Updated: Sep 01, 22)

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1. Lloydsbank.com
Guru 2 years ago

Worldwide Travel Insurance | Current Accounts | Lloyds Bank

https://www.lloydsbank.com/current-accounts/packaged-bank-accounts/tra...

Lloyds Bank World Travel Insurance provides top travel insurance policies and cheap insurance quotes online for peace of mind.

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Checked At HTTP Status Code Connect Time (ms) Result
2024-05-13 09:53:26 200 186 Page Active
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2. Lloydsbankavatravelinsurance.com
Editor 2 years ago

Lloyds Bank travel insurance

http://www.lloydsbankavatravelinsurance.com/
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3. Axa.co.uk
Outspoken Bangalore, India 2 years ago

Coronavirus and travel | AXA Travel Insurance - AXA UK

https://www.axa.co.uk/disruption/

Dedicated advice on coronavirus (COVID-19), travel insurance, and making a claim.

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4. Lloyds.com
Guru UK 2 years ago

Lloyd's: Homepage

https://www.lloyds.com/

Lloyd's is the world's leading insurance market providing specialist insurance services to businesses in over 200 countries and territories.

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5. Smartmoneypeople.com
Refiner The Hague, Netherlands 2 years ago

Lloyds Bank Travel Insurance Reviews - Smart Money People

https://smartmoneypeople.com/lloyds-bank-reviews/product/lloyds-travel...

Click here to read 26 customer reviews of Lloyds Bank Travel Insurance, rated 1.65☆ by real people like you on Smart Money People.

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6. Which.co.uk
Disciplined Netherlands 2 years ago

Lloyds Bank travel insurance review - Which? - Which.co.uk

https://www.which.co.uk/money/insurance/travel-insurance/travel-insura...

Lloyds Bank Travel Insurance comes with its Platinum Current Account. This packaged account also includes AA breakdown cover, mobile phone insurance and card ...

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7. Tripadvisor.com
Legendary Dormagen, Deutschland 2 years ago

Axa travel insurance - LLoyds Bank account - TripAdvisor

https://www.tripadvisor.com/ShowTopic-g1-i12334-k13634762-Axa_travel_i...

Answered: Hi I have a platinum bank account with LLoyds which gives travel insurance. Does anyone know if this covers cruises? Thanks.

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8. Lloydsbankinggroup.com
Organizer San Francisco Bay, CA, United States 2 years ago

Benefits - Lloyds Banking Group

https://www.lloydsbankinggroup.com/careers/benefits.html

You'll be eligible for a minimum of 22 days holiday, rising to 30 days based on length of ... including current accounts, home and car insurance and loans.

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9. Britishairways.com
Teacher 2 years ago

Lloyds Bank Avios Rewards Credit Card - British Airways

https://www.britishairways.com/en-us/executive-club/collecting-avios/c...

I used to have an Avios Travel Rewards Programme account ...

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10. Retailbankerinternational.com
Scholar Tewkesbury, UK 2 years ago

Lloyds picks Allianz Partners as new travel insurance provider

https://www.retailbankerinternational.com/news/lloyds-picks-allianz-pa...

Allianz Partners will provide travel cover for holders of Added Value Accounts and Ultimate Reward Current Accounts for Lloyds Bank, Bank of ...

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11. Dicklawfirm.com
Announcer 2 years ago

National Lloyds Insurance Company Underpays Claim by $46k

https://www.dicklawfirm.com/Blog/2021/January/National-Lloyds-Insuranc...

National Lloyds Insurance is paying $46371.41 in new money. ... lloyds bank car insurance login page ... lloyds bank travel insurance.

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12. Hello-safe.co.uk
Reviewer Lahore, Pakistan 1 year ago

Lloyds Bank Travel Insurance Review and Quotes - Hello ...

https://hello-safe.co.uk/travel-insurance/companies/lloyds-bank

How do I get travel insurance quote from Lloyds Bank? How do I log in to Lloyds Bank website? How to claim ...

2
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13. Bloomberg.com
Editor Mississauga, ON, Canada 1 year ago

Lloyds Bank PLC/New York NY - Company Profile and News

https://www.bloomberg.com/profile/company/8023Z:US

The Bank offers savings and investments, credit and loans, mortgages, insurance, and travel services. Lloyds Bank operates internationally.

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14. Youtalk-insurance.com
Outspoken Hungary 1 year ago

Lloyds Banking Group appoints Allianz Partners UK as new ...

https://youtalk-insurance.com/news/allianz-insurance-plc/lloyds-bankin...

Allianz Partners UK already supplies home emergency cover to Lloyds Banking Group customers, making this contract for travel insurance a significant broadening ...

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15. Theaa.com
Disciplined Hyderabad, India 1 year ago

Lloyds Bank terms and conditions | Breakdown cover | AA

https://www.theaa.com/breakdown-cover/lloyds-bank-terms

With insurance, vehicle tax and servicing included, it's the simplest way to drive a new car. ... Manage your lessons. Book lessons and top up your account.

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16. Bankofscotland.co.uk
Reviewer Chennai, India 1 year ago

Platinum Account - Bank of Scotland

https://www.bankofscotland.co.uk/bankaccounts/platinum.html

Open a Platinum Account to take advantage of a range of useful benefits, such as travel insurance, AA breakdown cover and mobile phone insurance.

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17. Postoffice.co.uk
Critic 1 year ago

Lloyds Banking | Banking Services | Post Office®

https://www.postoffice.co.uk/lloyds-bank

Access a range of Lloyds bank services in the Post Office® branches: withdraw, deposit or collect cash from your bank account, pension or benefits.

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18. Theguardian.com
Scholar Romania 1 year ago

Lloyds fined £90m for letters' unsupported pledge on insurance

https://www.theguardian.com/business/2021/jul/08/lloyds-fined-90m-for-...

Lloyds Bank's insurance arm has been fined £90m for sending insurance renewal letters to customers suggesting they were getting a ...

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19. Avantitravelinsurance.co.uk
Outspoken Illinois 1 year ago

Alternative to Lloyds Travel Insurance | Avanti

https://www.avantitravelinsurance.co.uk/lloyds-travel-insurance

Generous emergency medical cover with our Deluxe policy. With Lloyds Bank stopping their stand-alone travel insurance, you may be looking for an alternative ...

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20. Moneysavingexpert.com
Editor 1 year ago

Lloyds to introduce up to £28/mth fee for customers with 'free ...

https://www.moneysavingexpert.com/news/2021/07/lloyds-to-make-three-of...

Lloyds Gold, Platinum and Premier packaged bank account holders who use the ... including travel and mobile insurance and breakdown cover.

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21. Allianz-assistance.co.uk
Announcer Warszawa, Polska 1 year ago

Travel Insurance | Holiday Insurance - Allianz Assistance UK

https://www.allianz-assistance.co.uk/travel-insurance.html

A lot of bank accounts or credit cards come with varying levels of travel insurance cover. Although some may be comprehensive and suitable for most trips, ...

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22. Ft.com
Outspoken New York, United States 1 year ago

Lloyds Bank to shift to growth mode under new chief

https://www.ft.com/content/1de87bf6-e791-489b-962c-578471af4509

Charlie Nunn, Lloyds Bank chief, has a £4bn war chest to drive growth ... insurance and wealth management, areas where Lloyds trails ...

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Frequently Asked Questions

How do I contact Lloyds travel insurance?

You can find out more information about your travel insurance, or make a claim using the appropriate membership numbers below.
  1. Silver Account: 0345 603 1839.
  2. Gold Account: 0345 850 5056.
  3. Platinum Account: 0345 850 5300.
  4. Premier Account: 0345 604 0440.
  5. 24-hour assistance helpline (outside the UK): +44 (0)208 239 4010.

How do I make a claim on my Lloyds travel insurance?

For travel insurance claims, telephone +44 (0)345 850 5300. Claim Online - You can also log your claim online using the Allianz Assistance Hub that can be securely accessed through your banking app or by using Internet Banking.

Does my Lloyds travel insurance cover Covid?

If you have travel insurance included as a benefit with your Lloyds Bank current account, please be aware that there is no cover as a result of changes in the FCDO travel advice for your destination. Many insurance policies will no longer cover coronavirus for future bookings.

Does my club Lloyds account include travel insurance?

For example, these benefits could include breakdown cover, mobile phone insurance and travel insurance, all of which would be covered by the monthly account fee.

How do I activate my Lloyds online banking?

Step by step guide to registering
  1. Personal details. We'll ask for your name, date of birth, postcode and account details for one of your Lloyds Bank accounts.
  2. Log on details. Next you'll create your User ID. ...
  3. Security check. You'll see our terms and conditions at this point. ...
  4. Verification. ...
  5. Read out the code. ...
  6. All done!

Can you contact Lloyds by email?

If you see another account that pretends to be us, please report it by emailing [email protected] and include the web address. Access and manage your accounts 24 hours a day, seven days a week with PhoneBank®, our easy-to-use Telephone Banking service.

How do I check my balance on my Lloyds TSB debit card?

Stay organised and get a clear picture of your balance by viewing your transactions online. To do this, select 'view statement' on the relevant account from your homepage to see your current balance, available funds and transaction history. By clicking on a transaction, you can see where, how and when it was made.

Why is my Lloyds app not opening?

Below are the most common solution which may help to access Lloyds App. Wait for some time because the app may be in maintenance mode. May be the server is down, so wait for some time. Check Your Internet Connection.
Is Post Helpful?

Recent Tweets By lloydsbank

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@LloydsBank @blondejen87 You're welcome. ^David.
2023-01-30 11:30:12
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@LloydsBank @blondejen87 I realise you’ve had difficulty in calling us, but our team on the phone would be best to help with this. Was it 0345 072 5555 you were calling? (2/2)
2023-01-30 11:13:35
Lamp
@LloydsBank @blondejen87 Hi, I’m StephenB. Thanks for reaching out to us. Sorry to hear you’ve not received any paperwork for this. We can only help with general queries on Facebook as we don’t have access to customer details and accounts on here, but I want to guide you in the right direction. (1/2)
2023-01-30 11:13:25
Lamp
@LloydsBank @crfdan300 You're welcome. Please let us know if you need help with anything else. ^James
2023-01-30 11:02:31
Lamp
@LloydsBank @carlhyde41 You're welcome, Carl. Take care. ^Lynne
2023-01-30 10:55:16
Lamp
@LloydsBank @cantgetoriginal OK, please restart your device after reinstalling it, too, & let us know how you get on. ^Gary
2023-01-30 10:54:57
Lamp
@LloydsBank @crfdan300 Hi Dan, I'm Stephen. While there are no issues that we're aware of with the app, can you force stop the app and then restart your device please? Doing so may help resolve any issues you're seeing. I hope this info helps.
2023-01-30 10:48:56
Lamp
@LloydsBank @RichardAUsher Have you spoken to us about this when you call our Fraud Team to be unblocked? What were you advised? ^Scott
2023-01-30 07:40:23
Lamp
@LloydsBank @amysoandso Hi, I’m John. Thanks for getting in touch. This is a genuine message from us. If you could please reply ‘YES’ or ‘NO’ as advised on the text, you’ll receive a 2nd text confirming the next steps. I hope this information helps. Take care.
2023-01-30 07:18:45
Lamp
@LloydsBank @nickvidamour Hi Nick. I'm unsure why this would be the case. If you give our Internet Banking team on 0345 3000 116 they'll be best placed to look into this further for you. ^Tony
2023-01-30 04:24:42
Lamp
@LloydsBank @culverhouse_tom Please ignore any messages offering third party support, as this will be a scam. (2/2)
2023-01-30 04:20:48
Lamp
@LloydsBank @culverhouse_tom Hello, I’m StephenB. I’m sorry to hear your card has been blocked. We don’t have access to customer accounts on Twitter, but I want to guide you in the right direction. You’d be best speaking to our team on 0345 300 0000 for more support. (1/2)
2023-01-30 04:20:38
Lamp
@LloydsBank @NathanShahid2 Thanks for the info Nathan. My colleagues in the Phonebank team on 0345 300 0000 would be best placed to discuss this with you and help further. They're available from 8am -8pm. You can also reach them by securely messaging via the mobile app. ^Ronnie
2023-01-30 03:33:06
Lamp
@LloydsBank @NathanShahid2 Have you gone overdrawn & would like to discuss this or are you looking to apply for an overdraft Nathan? Do you have access to your account online? ^Colin S
2023-01-30 03:29:09
Lamp
@LloydsBank @NathanShahid2 Hi Nathan, thanks for tweeting. So we can get you the proper support, can I have a little info on your query? ^Ronnie
2023-01-30 03:24:23
Lamp
@LloydsBank @popsiwinkle Hi I'm Paul. Thanks for getting in touch and for providing this great feedback for Alison. I'm glad to hear that she was able to help you. So that we can pass this on to her, could you please DM us with some more info such as the number you called and the time of your call? https://t.co/QCh3PtyKce
2023-01-30 02:39:07
Lamp
@LloydsBank @JulietBennett5 You're welcome, take care. ^PaulR
2023-01-30 02:22:51
Lamp
@LloydsBank @RichardAUsher Hi Richard. When we need to check a transaction with you we'll generally send a text message asking you to confirm if you made the transaction in question. Do we have an up-to-date number for you? Have you had issues with multiple transactions? Also, is this Contactless payments?
2023-01-30 02:16:00
Lamp
@LloydsBank @JulietBennett5 That is correct. ^Scott
2023-01-30 02:12:55
Lamp
@LloydsBank @JulietBennett5 Hi, I’m StephenB. Thanks for reaching out to us. Can you clarify the expiry date on your card? Is it 01/23 or 02/23? If the latter, then the card is valid up to the last day of February. A replacement card is normally expected to arrive the 25th of the month it expires.
2023-01-30 02:00:39
Lamp
@LloydsBank @Sam28761592 The FCA (Financial Conduct Authority) allows a timescale of 8 weeks to issue a final response; however, this is the maximum, and complaints will be resolved as soon as possible. Your complaint handler will be in touch once they've completed their investigation. ^Claire
2023-01-22 10:23:47
Lamp
@LloydsBank Wishing everyone good fortune this Lunar New Year, as we start the year of the lucky rabbit. #ByYourSide https://t.co/YhD9kP0vin
2023-01-22 09:00:03
Lamp
@LloydsBank @SBillingtonfan Thanks for confirming this. We'll need you to call us so that we can check why your card has been declined. You can call us on 0800 500 3996, lines are open 24/7. ^Martin
2023-01-21 12:36:57
Lamp
@LloydsBank @AlBalmoral Hi there, I'm Martin. Thanks for getting in touch. When did you make the payment? Is this an account you've transferred to before?
2023-01-21 12:33:42
Lamp
@LloydsBank @SBillingtonfan Have you received a text message after that asking you to reply yes or no to confirm the transaction is genuine? ^Dave
2023-01-21 12:23:15
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@LloydsBank @SBillingtonfan Were you able to do this successfully? ^Martin
2023-01-21 12:20:19
Lamp
@LloydsBank @kafloyd Thanks for letting us know, glad to hear that you've been able to make your payment. Please don't hesitate to get in touch if we can help with anything else. ^Evelyn
2023-01-21 11:16:40
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@LloydsBank @kafloyd Hi I'm Gavin. I'm sorry to read you're having issues trying to access to your online banking. Are you trying to log in via the mobile app or the desktop site? Feel free to DM if you wish.
2023-01-21 11:09:11
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@LloydsBank @H68613451 Hi I'm Gavin. As Republic of Ireland is not in the UK, you would be charged each time you use your debit card there. The link below will give you information on the fees and charges for using your card abroad. https://t.co/98ujdUaVW5 Hope this helps.
2023-01-21 10:50:58
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@LloydsBank @Stephen67839288 It should be around the same date as they arrived last year. ^Scott
2023-01-21 09:58:00
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@LloydsBank @ThePulpit2020 There is no specific city to put in the address for this, but you can add UK. ^Will
2023-01-21 09:50:31
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@LloydsBank @Stephen67839288 You're very welcome. Take care. ^Laura
2023-01-21 09:40:39
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@LloydsBank @Woodysilver This doesn't seem to be an error with our vouchers. There should be a promo code box on their website. If you can't see this when making the booking, you'll have to contact them I'm afraid. ^Anne
2023-01-21 09:39:19
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@LloydsBank @Stephen67839288 You can call our Club Lloyds Lifestyle Benefits team on 0345 303 0303, they can check over all of this for you and let you know how and when you'll receive them. Lines are open 8am to 8pm Monday to Saturday and 9am to 6pm on Sundays and Bank Holidays. 2/2 ^Laura
2023-01-21 09:35:02
Lamp
@LloydsBank @Stephen67839288 You'd normally get an invitation every year to select your benefit. When no changes are made then the cinema tickets would be issued again. If we have your email then they'd be sent there. If not, we'd post them to you. 1/2 ^Laura
2023-01-21 09:34:30
Lamp
@LloydsBank @Woodysilver Can you provide a little more info on what their website says? What error message are you getting? ^Anne
2023-01-21 09:34:06
Lamp
@LloydsBank @Woodysilver Hi Woody. I'm sorry to hear that you're having trouble using your vouchers. If they are in date, and you're having trouble on their website you'd be best to contact Odeon directly. Hope they're able to get this sorted for you. ^Anne
2023-01-21 09:29:30
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@LloydsBank @Stephen67839288 Hi, I'm Laura. Thanks for getting in touch. Can I check have you recently opened or upgraded to our Club Lloyds account? If so, what date did you do this?
2023-01-21 09:24:29
Lamp
@LloydsBank @jonosimms Hi Jono, I'm Stephen, thanks for getting in touch. While we're not ware of any issues at the moment, if you force stop the app and then restart your device this should help resolve any issues. I hope this info helps.
2023-01-21 09:19:29
Lamp
@LloydsBank @ThePulpit2020 Please Include the sort code and account number of the account to be closed, give clear instructions if the funds are to be transferred to: Another internal account, An external account, or Be paid by cheque. Please make sure you sign the instruction. 2/2 ^Brian
2023-01-21 08:56:22
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@LloydsBank @ThePulpit2020 We don't have a customer email service. You can write to us to close your account: Lloyds Bank PLC, Box 1, BX1 1LT 1/2 ^Brian
2023-01-21 08:56:11
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@LloydsBank @ThePulpit2020 Please call us on 0345 3000 000 (8am - 8pm) to discuss closing the account. ^Brian https://t.co/QCh3PtycmG
2023-01-21 08:44:56
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@LloydsBank @ThePulpit2020 Hi there, thanks for your tweet. We're unable to access accounts here via Twitter, sorry. Are there funds in the account still? Do you have any access to Internet Banking? ^James
2023-01-21 08:12:41
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@LloydsBank @1tz_Lewis Hi, I’m John. Thanks for getting in touch. If your branch has been closed or is due to be closed, information on the reason this decision was made can be found on the following page: https://t.co/s76GcDJCmd. Take care.
2023-01-21 07:45:38
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@LloydsBank @minimarwood_ I'm sorry for the inconvenience this will cause. If you wish to raise a complaint, you'll find details n how to do this here: https://t.co/6TdFfwdE99. ^Scott
2023-01-21 05:16:31
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@LloydsBank @minimarwood_ Hi there, thanks for getting in touch. I'm sorry to read your details have yet to be updated. Unfortunately, we've no access here but if you’re able to visit the branch again, my colleagues can look to fix this for you. ^Ronnie
2023-01-21 05:07:34
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@LloydsBank @rubyqueen1 to contact our customer service team here: https://t.co/LBSA4Po83o. They'll be best placed to address your Mum's experience. 2/2 ^Jimmy
2023-01-21 04:21:07
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@LloydsBank @rubyqueen1 Hi Mary. I'm sorry to hear about your Father's loss, please accept our condolences. I certainly understand that your Mum doesn't want this extra stress at an already difficult time. You can find the different ways 1/2 ^Jimmy
2023-01-21 04:20:57
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@LloydsBank @gill_agar Thanks for confirming. You can access this by clicking on 'More actions' then 'Account information & services' to the right of the account in question when using our desktop site. I hope this helps! ^Tony
2023-01-21 04:15:47
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@LloydsBank @rafthemaster You can find the different ways to make a complaint on our website: https://t.co/FOc2jgIsa2. ^Jimmy
2023-01-21 04:04:25
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@LloydsBank @citytravelmary Hi Mary, I'm sorry for any concern caused. Had you set the payment to be made by Direct Debit? When was this due to be taken? Have you checked your statement to see if it was taken and returned? ^Gillian
2023-01-21 03:23:07
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@LloydsBank @RobbsKurt Hi Kurt, thanks for getting in touch. I can't see any message from you in our DM's, sorry. When did you send it? ^Scott
2023-01-21 03:20:26
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@LloydsBank @gill_agar Hi Gill. Thanks for getting in touch today. I'd like to help. Is someone sending you an international payment? Do you have access to online banking? ^Anne
2023-01-21 03:08:23
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@LloydsBank @jennymatt73 Hi Jenn. I'm really sorry to read your tweet, and I'm sure this wouldn't have been intentional. If you can please call back, one of my colleagues will be with you as soon as possible. ^Anne
2023-01-21 02:49:06
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@LloydsBank @rafthemaster I'm sorry to hear that you're having trouble with your card, Richard. I do appreciate your frustration, but our team will be able to help if you can call them on 0345 603 4335. ^Paul
2023-01-21 02:44:52
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@LloydsBank @jtinkertaylor1 I've replied to your DM. ^Laura
2023-01-20 12:33:01
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@LloydsBank @albertj485 Hi, I'm Colin M. Thanks for getting in touch. You will get a card to match the type of account you have.
2023-01-20 12:31:49
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@LloydsBank @MrsRoberts1978 Thanks for confirming, Ann. An alternative number to call on is 0800 783 3534. If you have any other accounts with us which you're able to access on the app, you can also reach out via the support tab. I hope this helps. ^PaulR
2023-01-20 12:24:52
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@LloydsBank @MrsRoberts1978 Hi Ann, sorry to read your comments. What number are you calling us on? Is this a branch appointment? ^Scott
2023-01-20 12:19:16
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@LloydsBank @alexdyson_ You would call the number for the international operator in your area, give them our number and ask them to connect you to us reversing the charges. ^Margaret Mary
2023-01-20 12:05:46
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@LloydsBank @SBillingtonfan Hi, I'm Evelyn. Thanks for getting in touch. I'm sorry to hear that your purchase has been declined. Can I ask did you receive a text message, or were you asked to verify your purchase by inputting a passcode?
2023-01-20 11:47:37
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@LloydsBank @Neve38 I'm sorry and can understand this is frustrating. Please can you call our Internet Banking Helpdesk on 0345 300 0116, lines are open between 8am and 8pm and one of my colleagues will be able to assist. ^Evelyn
2023-01-20 11:18:11
Lamp
@LloydsBank @tidyboiler That's correct, Alan. Whilst there's a scheduled payment, you'll not be able to make an instant payment. ^Martin
2023-01-20 11:06:08
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@LloydsBank @Neve38 Thank you. Can I just confirm, is it asking you to enter your User ID. password and memorable information, can you send a screenshot of the error you are receiving please? ^Evelyn
2023-01-20 10:55:04
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@LloydsBank @tidyboiler Hi Alan, I'm Martin. Thanks for getting in touch. I'm sorry to see you're having issues making a payment. Are you doing this via the mobile app? Do you receive any error messages when making the payment?
2023-01-20 10:40:38
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@LloydsBank @sparkyshiny Hi, I'm Colin S. Thanks for getting in touch. Have you been in touch with us or any of the other banks within Lloyds Banking Group (Halifax & Bank of Scotland)?
2023-01-20 08:55:03
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@LloydsBank @worldwearyguy I've replied to your DM. ^Margaret Mary
2023-01-20 08:47:20
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@LloydsBank @worldwearyguy Hi, I’m John. Thanks for getting in touch, I’m sorry to read that your mum’s local branch is being closed. I’ve replied to your DM regarding this. Take care.
2023-01-20 08:17:21
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@LloydsBank @LED_1982 Hi Lynnette, I'm sorry to hear that. You can send us a DM via the link below, but please note that we have no access to accounts here via Twitter and can only help with general queries here. ^James
2023-01-20 08:00:13
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@LloydsBank To help avoid overspending, we’ll let you know if your balance falls to between £0 and £50. Simply switch on low balance notifications in our app. For more on notifications, visit: https://t.co/mneSgMBn9C #ByYourSide https://t.co/Ee5EbyYx31
2023-01-20 08:00:01
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@LloydsBank @GLGriffiths1 Hi, I’m John. Thanks for getting in touch. We’re don’t have a contact e-mail address. If you could please call us on 0345 300 0000, one of our colleagues can look to check this for you. Lines are open from 8am-8pm, 7 days a week. Take care.
2023-01-20 06:27:42
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@LloydsBank @Pat230656 You're welcome. Please let us know how you get on. ^John
2023-01-20 06:00:09
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@LloydsBank @DavidPa85077976 Hi David. How is it you normally make this withdrawal and for how much would it be? Also, do you have an ATM card for your account? ^Tony
2023-01-20 05:38:09
Lamp
@LloydsBank @really1977 Hi, I'm PaulR. It's not possible to discuss your account by email, but if you DM with more information we'll be happy to guide you, Melanie.
2023-01-20 04:54:55
Lamp
@LloydsBank @fsse8info I am sorry this wasn't resolved over the phone for you. I'm sure the branch will be able to get this issue reported and resolved. ^Lynne
2023-01-20 04:47:59
Lamp
@LloydsBank @wolvynya I've replied to your DM. ^Scott
2023-01-20 03:43:43
Lamp
@LloydsBank @Pat230656 If you then select auto logout link, it should then give you the option to change this. ^StephenB (2/2)
2023-01-20 03:21:59
Lamp
@LloydsBank @Pat230656 I fully understand you frustration. Have you tried changing the auto-log off feature? This can be found by taping the profile and setting option at the top right followed by the settings tab. (1/2)
2023-01-20 03:21:48
Lamp
@LloydsBank @AndyCar16443492 Info about our complaints process can be found on the page below and our online form can be accessed under the section headed 'Other ways to complain'. 2/2 ^Lara https://t.co/raaHIWfpGN
2023-01-20 03:16:33
Lamp
@LloydsBank @AndyCar16443492 I'm sorry that my colleague wasn't able to get the error fixed on the call Andy. Although you've now opened your account elsewhere, if you wish to raise a complaint, our Complaints team will be able to trace the call and investigate what happened. 1/2 ^Lara
2023-01-20 03:16:02
Lamp
@LloydsBank @Pat230656 Hi, I'm Colin S. Sorry to hear about what's happened Patrick. Are you unable to try depositing the cheque again?
2023-01-20 02:53:42
Lamp
@LloydsBank @2468MWay Hi, I'm Lara. Thanks for getting in touch. Some notifications are sent straight away and others are sent at set times of the day. What type of payment notification have you received, e.g. Direct Debit, standing order, debit card payment? DM if you prefer.
2023-01-20 02:32:23
Lamp
@LloydsBank @Vitt2TsNoC This can also be requested on our website when logged in or by calling directly on 0345 300 0000. I hope this helps! (2/2)
2023-01-20 01:54:54
Lamp
@LloydsBank @Vitt2TsNoC Hi, I'm Pauline :). Thanks for getting in touch! Do you use our app? If so, if you press on the 3 dots next to your account then 'order paper statements' you can select which statements you require here.(1/2)
2023-01-20 01:54:30
Lamp
@LloydsBank @roseyboy71 Hi, I'm Jimmy. I'm sorry to read your tweet. If you DM us with more details on what's happened, we'll do our best to help or point you in the right direction.
2023-01-20 01:06:46
Lamp
@LloydsBank @CazzleMcDazzle This is fabulous to hear. If you would like to provide the branch details, concerned, I would be able to pass on this great feedback. ^Caroline
2023-01-19 12:04:50
Lamp
@LloydsBank @alexdyson_ Hi, Alex. Thanks for getting in touch again. You can call us via the International Operator and reverse the charges to us. ^Colin M
2023-01-19 11:45:51
Lamp
@LloydsBank @lufcmot98 Thanks for sending DMs of the screenshots. I’ve now replied to these. Take care. ^John
2023-01-19 08:13:55
Lamp
@LloydsBank @lufcmot98 OK. Are you able to send us a DM with a screenshot of the payment? ^Jimmy
2023-01-19 08:02:08
Lamp
@LloydsBank @lufcmot98 Hi, I'm Gillian, sorry to hear that, we'll do our best to help. How is the money being taken, i.e. by debit card (DEB) or Direct Debit (DD)? Do you recognise the name of the company?
2023-01-19 07:41:42
Lamp
@LloydsBank @amir67737152 Hi Amir. Thanks for reaching out. Can you try killing it in the background before trying it again? If that doesn't fix it, please uninstall/reinstall the app to see if it makes a difference. ^Jimmy
2023-01-19 07:04:12
Lamp
@LloydsBank @izzyxclara I’m sorry to read that my colleague’s suggestion didn’t work. If you could please call our Online Helpdesk on 0345 606 6529, one of our specialist colleagues can look into this for you. Lines are open from 8am-8pm, 7 days a week. Take care. ^John
2023-01-19 06:56:14
Lamp
@LloydsBank @cvk_uk I certainly understand why you're frustrated. We don't have access to your details through Twitter. For any updates, contact us on 0345 072 5555. I realise this isn't the answer you're looking for & I'm sorry we can't help more from here. ^Jimmy
2023-01-19 06:54:43
Lamp
@LloydsBank @cvk_uk As you were given a complaints reference, this would suggest it have been raised to our Customer Support Team. Were you told we would investigate this and get in touch to discuss this matter? ^Scott
2023-01-19 06:36:52
Lamp
@LloydsBank @izzyxclara Hi, I'm Will. Thanks for getting in touch and sorry to hear you're having these issues. Can you try fully closing your app (force close) to ensure it's no longer running in the background and then try this again?
2023-01-19 05:46:05
Lamp
@LloydsBank @uthello1 Thanks for confirming. The sending bank will need to trace the payment. I appreciate you've already tried; however, we'd need to ask you to get back in touch with them for any further advice. ^Jimmy
2023-01-19 05:04:30
Lamp
@LloydsBank @uthello1 Hi there, I'm Lynne. Thanks for getting in touch. Have you spoken with the university about the payment, is this what they advised? You own bank will have a process in place to contact us about sending the payment back to your bank, have you spoken with them?
2023-01-19 04:52:52
Lamp
@LloydsBank @Zaki2991 Hi there, I'm Lynne. I'm sorry to read your tweet. Can you give more information on what has happened? Feel free to DM.
2023-01-19 04:34:01
Lamp
@LloydsBank @cvk_uk When you last spoke with our Business Banking team did they log your complaint and escalated this to our Complaints team and provided you with a complaint reference? In the meantime, have you been advised to visit a branch to provide us with your proof of address document? ^Lara
2023-01-19 04:14:15
Lamp
@LloydsBank @cvk_uk Your feedback on this matter has been recorded. Please follow the instruction you have been given to provide your address details again, to ensure this is resolved as quickly as possible. Sorry we're unable to assist you any further with this matter via Twitter. ^Scott
2023-01-19 03:58:18
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