How do I access Btconnect email?
You can view your email from the menu bar at www.bt.com by selecting either: The email link and logging in with your email address (ending @btinternet.com, @btopenworld.com or @talk21.com) and password.
How do I access My BT Sport account?
After ordering BT Sport, you can watch on your computer via our online player at btsport.com >. You'll need a BT ID to watch online, as this will be the username and password you'll use to log into the online player.
How can I get BT Sport for free?
Remember if you're a BT Broadband customer, you can also watch BT Sport for free online at btsport.com and via the BT Sport app on your smartphone or tablet.
Can I cancel My BT contract online?
BT, like many other companies, doesn't give you the option to cancel your contract online. To do so you'll have to speak to the customer retention teams that will implore you to remain with them, potentially offering savings and deals as an incentive.
How do I speak to a person at BT?
If you'd rather speak to a human, you can use the live chat feature on the BT website or call 0800 800 150. Make sure you have your account number to hand when you get in contact (you can find this on your bill).
How do I report a fault on a BT landline?
Text PHONE to 61998 (charges may apply at your standard rate).
- We'll run tests on your connection to find out what's going on.
- If you need an engineer, we'll text you in 15 minutes to book a slot.
How do I access My BT account?
How do I log into My BT? If you already have a BT ID, you just need to log in at www.bt.com/mybt. It's the quickest and easiest way to get your BT bill.
How can I get a BT discount?
You don't need to be the BT Broadband account holder - you simply need to live in a house or flat with a BT Broadband connection. What's more everyone in the house can benefit from the discount. Simply tell us you have broadband at the top of the BT Mobile plans page and we'll show you the plans with a discount.