@ServiceNSW @soragon Please also log out of your Service NSW app, restart your device and log back in. 2/2

@ServiceNSW @soragon Hi Michel, there are no known issues with the Service NSW app. Please ensure you are using the most recent update on the Service NSW app, it is currently 8.6.0. This can be found by selecting the cog in the top right of your home screen and 1/2

@ServiceNSW @sunshowa Hi swiggity, please call 131 865 Monday to Friday 7am to 7pm, for assistance with your setting up your E-Toll account.

@ServiceNSW @StarkNas Hi Ecoton, thanks for that information, please call our Service NSW team on 13 77 88 Monday-Friday 7am-7pm for assistance with your account and booking.

@ServiceNSW @StarkNas Hi Ecoton, so I can assist you correctly can you please let me know the transaction you are trying to complete?

@ServiceNSW @Badkiwi1968 Hi Badkiwi, please try using a different browser such as Chrome, Firefox or Microsoft Edge.

@ServiceNSW @DKambo95 Hi dhwani, if you cannot resolve the matter, you can lodge a complaint with Fair Trading on their website: https://t.co/RKVTWcCrj2 or give them a call on 13 32 20 to discuss further.

@ServiceNSW @Badkiwi1968 Hi Badkiwi, a cache on your browser stores temporary files, which allow you to load the page quicker when you visit. Clearing them can help solve issues with page loading. You can clear them by visiting the settings in your browser.

@ServiceNSW @Badkiwi1968 Hi Badkiwi, we recommend that you clear your browser's cache and try again. If you continue to experience issues online, you can renew your registration over the phone by calling 13 77 88.

@ServiceNSW @girl_colonial @CharlizeTheroff Hi Charlize, if you're driving without registration and get pulled over by the police, you may need to show them proof that your trip is to get your vehicle registered. Please give our team a call on 13 22 13 - Monday to Friday between 7 am and 7 pm to chat about your options.

@ServiceNSW @Empiricalchat Hi Tanja, thanks for that information. Can you please confirm you have received a refund of the multiple payments, or are you still waiting on this?

@ServiceNSW @Empiricalchat Hi Tanja, this sounds like a frustrating experience. Please call E-Toll on 131 865 Monday to Friday 7am to 7pm, for assistance with your E-Toll account. If you would prefer you can email here: [email protected]

@ServiceNSW @Type217 Hi Type217, you can browse information on registering a vehicle in NSW here: https://t.co/eipQch12f9

@ServiceNSW @jbmandm Hi Jacqui, if you receive communication from Revenue NSW that doesn't seem quite right, call the published contact centre number on 1300 138 118 - Monday to Friday, between 7am and 7pm to confirm it was them.

@ServiceNSW @alisa_stephens or Firefox, or by giving our Service NSW team a call on 13 77 88 (7am-7pm, Monday to Friday) for further assistance. And they will be able to assist with your application over the phone. 3/3

@ServiceNSW @alisa_stephens angle. Alternatively, you also should have the option available to input your NSW Driver's Licence details in manually. If you continue to experience difficulties, we would recommend trying the application process on a computer with a browser such as Chrome, Safari 2/3

@ServiceNSW @alisa_stephens Hi alisa, we're sorry to hear you have been experiencing difficulties with applying for your children's Premier's Back to School NSW vouchers. We would recommend restarting your mobile device and reviewing your phone settings, and see if this allows you to change the camera 1/3

@ServiceNSW @SpannaGoddess Thanks for letting us know, Spanna Goddess.

@ServiceNSW @SpannaGoddess Hi, thanks for reaching out. In most cases the CTP is automatically sent through from your insurer. If this has not occurred, please discuss with your insurer in the first instance and if still unresolved, please call our team on 13 77 88

@ServiceNSW @CabbageIma Hi CabbageIma, it sounds incredibly frustrating. You can find the documents that you can use to prove your identity on our website here: https://t.co/ZA63SSj2XE.

@ServiceNSW @JaneKin54322448 We're glad to hear you're now able to access your vouchers Jane 🙌 Please have a lovely afternoon!

@ServiceNSW @JaneKin54322448 Hi Jane, we're sorry to hear you are having difficulties accessing your vouchers, can we help at all?

@ServiceNSW @chant_ian Thanks for the lovely words about our Tweed Heads Service Centre team Ian! We'll be sure to pass your compliments along, please have a fantastic day 😊

@ServiceNSW @matty_daw Hi Matt, you can most certainly restyle your current NSW number plate: https://t.co/PyFFFgLB2P

@ServiceNSW @Borderathletics Hi Border Athletics, the Premier's Back to School NSW Vouchers can be used towards the cost of school uniforms, shoes, bags, technology, textbooks and other eligible expenses found here: https://t.co/nO0gUXhHPo

@ServiceNSW @CraigMcCluske16 Hi Craig, there are more than 70 NSW Government savings and rebates that all residents of NSW may be eligible for. You might like to try the the Savings Finder, available here: https://t.co/mO4SmT2hHJ to get you started.

@ServiceNSW @prosthetic_head Hi MB, we are sorry to hear you are having difficulty updating your address. Please contact our Service NSW team on 13 77 88 Monday-Friday 7am-7pm for assistance updating your address.

@ServiceNSW @Schappi You can also register a call-back with the business concierge team on the website here: https://t.co/3fJd6R6HeC They will get back to you within 24-48 hours. 2/2

@ServiceNSW @Schappi Hi Schappi, thanks for that information, our Service NSW for Business team are the best people to speak to regarding your Back to School NSW voucher integration. They are available on 13 77 88 - Monday to Friday between 7am and 7pm, and ask for Business Concierge. 1/2

@ServiceNSW @Schappi Hi Schappi, so we can direct you to the right area, can you confirm the purpose of your request for API access?

@ServiceNSW @IhsanVohra Hi Ishan, you would be best to visit the Transport for NSW website or phone the contact centre on 13 22 13 for advice on reporting unsafe road sites - https://t.co/xd86k7dxRC

@ServiceNSW @l417can If you are concerned about your symptoms, you should call your GP, the NSW Health COVID-19 and Flu Care at Home Support Line on 1800 960 933 or the National Coronavirus Helpline on 1800 020 080. If symptoms become severe call Triple Zero (000) immediately. 3/3

@ServiceNSW @l417can During this time follow the NSW Health guidance on how to manage COVID-19 at home. https://t.co/aPWupXF4rR 2/3

@ServiceNSW @l417can Hi, unfortunately we are unable to give you a time frame. NSW Health recommends you stay home until your acute symptoms (runny nose, sore throat, cough and fever) have gone. You may be infectious for up to 10 days. 1/3

@ServiceNSW @l417can Hi, thanks for reaching out. After you register your RAT, you will be provided further advice by SMS based on the answers you provide.

@ServiceNSW @ranapereira Hi rana, you can apply for a copy of your birth certificate here: https://t.co/ntCeGVSBr4

@ServiceNSW @darrentedeschi Hi darren, you can apply for a copy of your birth certificate here: https://t.co/ntCeGVSBr4

@ServiceNSW @rmolden Hi Richard, we are glad to hear your daughter has been able to add her Digital Drivers Licence to her Service NSW app.

@ServiceNSW @ukaussie7 Hi J.Foz, we are sorry to hear of your experience. We would encourage you to share this feedback formally with us here: https://t.co/1Sc2qmPt2U

@ServiceNSW @davidjo555 Thanks so much for those kind words, David. We've passed them onto the Ryde Service Centre! Have a lovely New Year!

@ServiceNSW @jamestynan Thanks for the compliment, James! Have a great new year! 😍

@ServiceNSW @rmolden Thanks for clarifying Richard, is your daughter's app up to date? We recommend checking to ensure that the team can troubleshoot the issue effectively.

@ServiceNSW @BrittA2211 Hi BrittA2211, we're sorry to hear this. Please give us a call today on 13 77 88 - until 7 pm, and our team will be able to help you out.

@ServiceNSW @VVoble Hi VVoble, the person should call us on 13 77 88 - today and Friday between 7 am and 7 pm, and then from next Tues - Fri between the same times, for help with resolving this issue.

@ServiceNSW @M_Teacher_w_T Hi Maths Teacher, we recommend that you clear your browser's cache and try again. We apologise for any inconvenience caused.

@ServiceNSW @AndoPlux Hi Andobot, @ServicesGovAU handle Centrelink; you can contact them here: https://t.co/Yl0XxJtmjY.

@ServiceNSW @Deerslippers1 Hi Deerslippers, you can find the most up-to-date information regarding our service centre operating hours on our website here: https://t.co/Li260mWE40. You can also renew your car's registration online here: https://t.co/1fZMwdBWUg.

@ServiceNSW @a_cynical_bitch We're sorry to hear that you're experiencing trouble with the E-Toll website, please give our team a call on 13 18 65, for further help with your travel plans.

@ServiceNSW @rmolden Hi Richard, we recommend getting your daughter to log out of the app, log back in and try again.

@ServiceNSW @AndoPlux Hi Andobot, please contact Services Australia for assistance with this query, you can reach out to them on 180 22 66 - Monday to Friday 9 am to 4 pm.

@ServiceNSW @nscr07 Hi @nscr07, we're sorry to hear that you have been experiencing difficulties with the website. Can you please clarify which part of the website you are experiencing this with?

@ServiceNSW @jwdew Hi jwdw, we're sorry to hear you have been experiencing difficulties, please give our Service NSW team a call on 13 77 88 (7am-7pm, Monday to Friday) for further assistance with applying.

@ServiceNSW @mrl58 list, which you can find here: https://t.co/ihy9UdHdWi We would encourage you to use the Service NSW website to locate a participating Creative Kids provider: https://t.co/ZoUtadaXR2 2/2

@ServiceNSW @mrl58 Hi @mrl58, your Creative Kids vouchers cannot be used for examinations fees, art kits/packs, creative materials or travel costs to and from examinations, competitions or activities. The vouchers can be used for creative and cultural activities within the included activity 1/2

@ServiceNSW @clump_of_cells Hi, we would encourage you to reach out to NSW Health for the most up to date information regarding visiting hospitals: https://t.co/iMgaH6bu2t

@ServiceNSW @quarklady_1 Hi Marlane, we would encourage you to get in touch with our Service NSW team on 13 77 88, they are best placed to discuss your personal circumstances with and assist further.

@ServiceNSW @megitsh Hi Megan, we would encourage you to reach out to the store manager of the business you attended to use your Back to School NSW voucher for assistance.

@ServiceNSW @aaroncarroll Hi AC, please get in touch with our Service NSW for Business team to discuss this issue. They are available on 13 77 88 - Monday to Friday between 7am and 7pm, and ask for Business Concierge for assistance. 1/2

@ServiceNSW @aaroncarroll You can also register a call-back with the business concierge team on the website here: https://t.co/hekRxa2R0b They will get back to you within 24-48 hours. 2/2

@ServiceNSW @suzyq5 Hi AussieVoter, welcome to NSW! Thanks for reaching out and leaving such great feedback on the service you received at one of our Service Centres.

@ServiceNSW @LukeDurrant Hi Luke, we are not aware of any wider issues affecting our service. Please give our team a call on 13 77 88 - Monday to Friday between 7 am and 7 pm, and they'll be able to help you further.

@ServiceNSW @Eri_aus_ No worries at all Eri!

@ServiceNSW @AngelicaMaryLa2 Hi Angelica, you can find out more information regarding the free rapid antigen tests on the NSW Government website here: https://t.co/gDh6HldGfe. Thanks, Erin

@ServiceNSW @Eri_aus_ Hi Eri, are you asking about looking at the Road Users Handbook during a test?

@ServiceNSW @fenelladavidson Hi Fenella, please keep an eye on our Facebook page for updates on the Back-to-School Vouchers.

@ServiceNSW @Rahul18876252 Hi Rahul, we're sorry to hear that you have not as yet received your NSW Photo Card. Please give our Service NSW team a call today on 13 77 88 (7am-7am, Monday to Friday) to follow this up.

@ServiceNSW @markusdavidson Hi Markus, please reach out to our Service NSW team on 13 77 88 Monday-Friday 7am-7pm for further assistance with your enquiry, they are best placed to assist you further.

@ServiceNSW @markusdavidson Hi Markus, we apologise if you haven't received a response from us as expected. You can email us on [email protected]. You may also find this link helpful: https://t.co/ysByTtNE6i

@ServiceNSW @ariettacompton Hi Arietta, the Child Care Subsidy is handled by @ServicesGovAU, you can find out how to contact them here: https://t.co/cjLryn5pNE.

@ServiceNSW @Mandy_K_Adams Hi Mandy, please keep an eye on our Facebook channel for updates on the Back to School NSW Vouchers.