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Lufthansa Intranet Login

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Find top links about Lufthansa Intranet Login along with social links, FAQs, and more. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue.

Apr 06, 22 (Updated: Oct 22, 22)

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1. Lufthansa.com
Reviewer Cape Town, South Africa 1 year ago

Login – Lufthansa

https://login-lh-world.lufthansa.com/

To proceed please enter your User-ID and your password in the field below. Confirm your entry by clicking on the "Login" button. Please note: For security ...

Social Handles

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-03-24 02:12:43 0 0 Page Down
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2. Lufthansagroup.com
Legendary Southampton 1 year ago

Lufthansa Group: Home

https://www.lufthansagroup.com/en/home.html

Lufthansa Group. The Lufthansa Group is a global aviation group with a total of more than 530 subsidiaries and equity investments.

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3. Lufthansa-technik.com
Teacher Millbrae, CA, United States 1 year ago

Lufthansa Technik: Home

https://www.lufthansa-technik.com/

We are the leading provider of aircraft maintenance, repair, overhaul and modification services. ✈ international licenses ✈ digital fleet support ➥ learn ...

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4. Airbus.com
Editor 1 year ago

Airbus pioneers sustainable aerospace for a safe and united world. Airbus designs, manufactures and delivers industry-leading commercial aircraft, ...

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5. Dbschenker.com
Disciplined Europe, somewhere 1 year ago

eSchenker is our most advanced logistic solution yet. It incorporates all eServices into one portal, giving you maximum support at every stage of your supply ...

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6. Easyjet.com
Guru Berlin, Germany 1 year ago

Search & compare low priced easyJet flights to 100's of destinations ✈︎ Book plane tickets at a great price & jet off with easyJet.

3
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7. Airplus.com
Informed Nottingham, United Kingdom 1 year ago

AirPlus International USA Main

https://www.airplus.com/us/en/home.html

AirPlus Logo. RETHINK CORPORATE PAYMENT. RETHINK CORPORATE PAYMENT. Corporate Site; United States of America | EN; Login. About ...

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8. Cbsnews.com
Outspoken Noida, Uttar Pradesh, India 1 year ago

Lufthansa Brings Back Internet Over the Oceans - CBS News

https://www.cbsnews.com/news/lufthansa-brings-back-internet-over-the-o...
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9. Cargolux.com
Organizer Denmark 1 year ago

Luxembourg, 19 January 2022 – Cargolux Airlines has launched an online customer portal, offering access to a seamless and transparent quoting & booking tool ...

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10. Srtechnics.com
Organizer 1 year ago

E-Customer Login · Site Map · Privacy Guideline · Cookie Guideline. © Copyright SR Technics 2022. Close navigation menu. SR Technics.

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11. Wfs.aero
Populist South Carolina, USA 1 year ago

Worldwide Flight Services

https://www.wfs.aero/

WFS is one of the world's leading ground handling organisations, providing high quality cargo, passenger, premium, ramp, baggage and technical services ...

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12. Condor.com
Scholar 1 year ago

Condor: Flug buchen & planen

https://www.condor.com/

Mit günstigen Flügen ✈️ in die schönsten Urlaubsregionen ☀️ der Welt. Entdecken Sie jetzt unsere günstigen Condor Angebote.

3
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13. Centogene.com
Informed Boston, MA, USA 1 year ago

CENTOGENE is a world leader in the field of genetic diagnostics for rare diseases dedicated to improve patients' lives every day. Order your genetic test!

5
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14. Eurowings.com
Outspoken Philippines 1 year ago

Lufthansa Group. Lufthansa · Eurowings Discover · Austrian Airlines · Brussels Airlines · SWISS · Miles & More. Partner. CarTrawler · Sixt · Booking.com ...

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15. Dkb.de
Guru Waterloo, Canada 1 year ago

Das kann Bank | DKB AG

https://www.dkb.de/

In Deutschland nachhaltig investieren. 4,8 Mio. Kunden digital die Bankgeschäfte erleichtern. Jetzt zum #geldverbesserer wechseln und Konto eröffnen.

2
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16. Verdi.de
Scholar 1 year ago

ver.di ist die Expertin für gute Arbeit, faire Löhne, Vereinbarkeit von Familie und Beruf, Gleichberechtigung und mehr. Noch Fragen? Mach mit.

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17. Tallinn-airport.ee
Reviewer Mallorca, Spain 1 year ago

Tallinna Lennujaam

https://www.tallinn-airport.ee/

Tallinna Lennujaam ei saa saada maailma suurimaks, küll aga maailma hubaseimaks lennujaamaks. Meile on oluline reisija rahulolu. Tahame, et reisija tunneb ...

3
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18. Dhl.de
Refiner Rio de Janeiro, Brazil 1 year ago

DHL Privatkunden - Paketversand und Paketempfang mit DHL

https://www.dhl.de/de/privatkunden.html

Günstig, schnell und zuverlässig: Ihr Paketversand mit DHL Paket. Versenden Sie Päckchen und Pakete in über 220 Länder mit dem führenden Paketdienstleister.

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19. Finanzen.net
Informed 1 year ago

FINANZEN.NET: Börse und Finanzen

https://www.finanzen.net/

Aktien, Aktienkurse, Devisenkurse und Währungsrechner, Rohstoffkurse. Informationen rund um die Börse zu Aktie, Fonds und ETFs.

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20. Fluege.de
Explainer 1 year ago

Bei dem Portal handelt es sich um eine der größten Flugsuchmaschinen ... Auch renommierte Fluggesellschaften wie Lufthansa oder Air Berlin bieten Flüge an, ...

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21. Swiss.com
Organizer Baltimore, Maryland 1 year ago

Jetzt flexibler buchen und sicher fliegen | SWISS

https://www.swiss.com/ch/de/homepage

Copyright. Swiss. © Swiss International Air Lines. Lufthansa Group · Sitemap · Rechtliches · Datenschutz · Flüge; Privatsphäre-Einstellungen ändern.

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22. Wiwo.de
Curious London, United Kingdom 1 year ago

Verstehen zahlt sich aus - WirtschaftsWoche: Deutschlands führendes Wirtschaftsmagazin. Das Entscheidende zu Unternehmen, Finanzen, Erfolg & Technik.

1
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23. Aicm.com.mx
Outspoken Eindhoven 1 year ago

¿Cómo llegar? Taxis · Autobuses; Metro · Metrobús · Estacionamientos. Facturación electrónica. Estacionamientos Nacional e Internacional T1 y T2. Portal Yo ...

5
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24. Opodo.de
Teacher Mumbai, Maharashtra, India 1 year ago

Buchen Sie günstige Flüge, Hotels & Städtereisen. Vergleichen Sie alle Airlines für Ihren nächsten Urlaub mit Opodo!

0
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25. Booking.com
Scholar 1 year ago

Extranet-Login. Urheberrecht © 1996–2022 Booking.com™. Alle Rechte vorbehalten. Booking.com ist Teil von Booking Holdings Inc., dem weltweiten Marktführer ...

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26. Deraktionaer.de
Organizer Los Angeles, CA 1 year ago

Täglich aktuelle Nachrichten zu den Themen Börse, Finanzen und Wirtschaft liefert Ihnen das Anlegermagazin DER AKTIONÄR im Web, als App oder am ...

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27. Lavanguardia.com
Teacher Colonia, NJ, United States 1 year ago

Últimas noticias, actualidad, participación, servicios, entretenimiento y última hora en Catalunya, España y el mundo - LaVanguardia.com.

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28. Alltours.de
Populist 1 year ago

Pauschalreisen und Hotels direkt beim Reiseveranstalter alltours buchen ✓ Entdecken Sie besten Service zum besten Preis! «

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Frequently Asked Questions

How do I speak to Lufthansa?

How do I reach Lufthansa?
  1. Dial Lufthansa phone number "1-800-645-3880" or 1-810-645-3880 and select your language.
  2. Say Booking or Reservations at the first attempt.
  3. Say Feedback or complaint on the following menu.
  4. Say Speak to a live representative at Lufthansa and then wait for some time.

How much luggage can you take on Lufthansa?

For international flights, Lufthansa's baggage allowance is 1 bag (50 pounds/23 kg) for economy, 2 bags (50 pounds/23 kg) for premium economy, 2 bags (70 pounds/32 kg) for business class, and 3 bags (70 pounds/32 kg) for first class. All bags must not exceed max linear dimensions of 62 inches (158 cm).

How do I check my flight booking status?

You can follow the below steps to check your flight status after you make a booking:
  1. Logon to www.goindigo.in.
  2. Click on Flight Status tab.
  3. Enter the departing and arriving destination.
  4. Enter your date of travel and Flight No.
  5. Enter your PNR or Booking Reference number.

Why is Lufthansa Cancelling flights?

German airline Lufthansa has confirmed plans to cut 33,000 flights from its winter schedule, approximately 10% of its total flight plan. Demand has plummeted because of measures brought in across Europe to combat the spread of the Omicron variant of Covid-19.

Is Lufthansa operating now?

In a statement, the Lufthansa Group revealed that it is resuming Lufthansa flights between Delhi and Munich from January 18, 2022. Furthermore, the same has also increased Lufthansa frequencies to Frankfurt from India until January 31, 2022.

Why can I not check in online with Lufthansa?

You cannot check in via Lufthansa online or mobile check-in for flights by all other airlines that are not specified here, or for so-called codeshare flights, i.e. you cannot check in via Lufthansa online or mobile check-in for flights that are operated by another airline, but booked on a Lufthansa flight number.

How do I check my seat on Lufthansa?

As early as 23 hours before your flight departure, you can check in online, select your seat, and conveniently print your online boarding pass or have it sent to your mobile phone. Online seat selection is free of charge from 23 hours before your flight departure.

Recent Tweets By lufthansa

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@lufthansa @Rajesh_Satam Hello Rajesh, we will try to assist if you send us your booking details along with the passenger name in a private message. Please don't post your booking code or ticket numbers publicly. /Hana https://t.co/8mYzRJlA1d
2023-01-30 10:37:53
Lamp
@lufthansa @Philippedzh If you made your booking online, then please call our Technical Support (https://t.co/mGK2Kwgacp / Questions about https://t.co/Ne1bKLJj0A and the Lufthansa mobile app) and ask them, if they can assist you in this situation. /Ted
2023-01-30 10:26:15
Lamp
@lufthansa @AdamJuranTenor Kindly get in touch with our Websupport at https://t.co/pj1uoeP6VY (Questions about https://t.co/Ne1bKLJj0A and the Lufthansa mobile app) and have my colleagues look into this for you. /Dea
2023-01-30 10:03:50
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@lufthansa @Philippedzh I am sorry that you have not received a feedback ID until now. At the moment it may take a bit longer until the confirmations are sent out. I apologise for the inconvenience. /Ted
2023-01-30 09:37:09
Lamp
@lufthansa @NidhiLoyalka I am sorry to hear that. Please understand though, that we cannot assist with this via Social Media. Kindly get in touch via the contact details listed on your loss report to get this sorted. /Dea
2023-01-30 06:52:50
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@lufthansa @LJNidhi I apologiese for the long handling time. Rest assured that Customer Relations will get back to you again as soon as possible. My colleagues are are facing a very high volume of enquiries and therefore the handling time takes longer. /Ted
2023-01-30 06:47:40
Lamp
@lufthansa @jorgitogolf You're welcome, Jorge. A second piece of baggage is offered free of charge to Star Alliance Gold members. This is information is also available on the Baggage Calculator, if you select your status from the drop-down menu. /Hana
2023-01-29 10:49:54
Lamp
@lufthansa @AmberMorBeauty Hello again Amber, we are sorry to hear about that. We escalated your case to the responsible department asking them for a review of their latest communication with you. They will contact you in the next few days. We sincerely apologize for inconvenience caused. /Tom
2023-01-29 09:10:59
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@lufthansa @cupofquokka Hello Karma, thank you for reaching out to us. You are welcome to check our menus on long-haul flights online https://t.co/l8ExQA3W2K . /Tom
2023-01-29 08:29:06
Lamp
@lufthansa @tushar_o5 Hi there, we can ask our colleagues from Service Center to take a closer look at this for you. Kindly send us in a private message your booking code, full name of the passengers and an email address. Please indicate the type of animal, weight in kilos and the breed. Thanks. /Alex
2023-01-29 06:43:16
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@lufthansa @hulkuntayti Hello Hulkun, as explained earlier, it is the passenger's responsibility to have all necessary documents present for travelling. However, please call our Service Center team to have a look at your booking for refund options: https://t.co/pj1uoeP6VY . Hope this helps. /Alex
2023-01-29 06:33:21
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@lufthansa @PollardJon Hi Jon, sorry to hear. While we are unable to request that flights are held, our colleagues at the Airport will be able to assist you. /Alex
2023-01-29 05:33:16
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@lufthansa @hulkuntayti documents are required. The verification of your documents will be done directly at the airport prior to departure. If you can present the mandatory documents required for your transit- and/or destination country, you are good to go. /Alex 2/2
2023-01-29 05:16:21
Lamp
@lufthansa @hulkuntayti Hi there, sorry to hear this. Kindly understand that we are not authorized to give any advice on the current (transit) visa and entry requirements via Social Media. I can only recommend you to please contact the countries authorities (embassy/consulate) for what travel 1/2
2023-01-29 05:16:06
Lamp
@lufthansa @M_A_X_P Hi Maxime, sorry to hear this. You are welcome to take this up with our Customer Relations team via: https://t.co/YXlBIwN6TD .Please send all the details and information for my colleagues to double-check the matter. Hope this helps. /Alex
2023-01-29 05:13:14
Lamp
@lufthansa @jekuer https://t.co/MY8hWjB53h and the Lufthansa mobile app"). Hope this helps. /Alex 2/2
2023-01-29 03:33:01
Lamp
@lufthansa @jekuer Hi Jens, have you tried using a different browser or clearing the caches and deleting the cookies in your current browser? If that does not work, please contact our Technical Support for further assistance here: https://t.co/mGK2Kwgacp (scroll down to "questions about 1/2
2023-01-29 03:32:51
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@lufthansa @Moon_Synth_Bio Hi Tae, we are looking forward to welcoming you on board soon✈️! /Alex
2023-01-29 03:29:14
Lamp
@lufthansa @venkath2002 Hello, I am sorry to hear about the technical issue. Please try to call our Central Baggage Center for USA here (+1 877 234 3449). My colleagues will try to find a solution for this. /René
2023-01-29 02:25:55
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@lufthansa @seanjake911 Hello, unfortunately we, in Social Media team, cannot help with this issue, as we have no access to the baggage system, sorry. Please use the number on your loss report for inquiries and keep checking the status of the tracing on the WorldTracer (https://t.co/NXiJyOhHI6). /René
2023-01-29 02:17:38
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@lufthansa @ramvmd Hello, I am sorry to hear your refund is still pending. Please submit your refund request via our feedback form (https://t.co/YXlBIwN6TD). We, in Social Media, can unfortunately not help with booking related issues, sorry. /René
2023-01-28 11:48:31
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@lufthansa @MudassarBangash Hello Mudassar, the Social Media team as well as my colleagues from Service Center are not authorized to give information about entry or transit regulations and required documents. Please consult an official authority (such as an embassy) to get information for this issue. /René
2023-01-28 11:26:07
Lamp
@lufthansa @jainari94 Hello, I am sorry to hear this. Please contact the Customer Relations department to point out the discrepancy using the online feedback form (https://t.co/YXlBIwN6TD) and choosing "Ask about existing feedback" from the drop-down menu. /René
2023-01-28 08:31:36
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@lufthansa @TheLossMaker Hi Karan, I am afraid the Social Media Team is not authorized to inform about any testing, restrictions and regulation. However, you are welcome to check the entry requirements of your transit- and/or destination city on our website https://t.co/nPYq9GuDxI . /Zara
2023-01-28 04:43:19
Lamp
@lufthansa @venkath2002 updates of your file here: https://t.co/uHhGPhN33Q (with the reference number and passenger name). Alternatively, you can call the telephone number on your lost baggage report, they are the right point of contact. We trust that our Baggage team will ensure to reunite you 2/3
2023-01-28 03:36:49
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@lufthansa @venkath2002 Hi Venkatesh, I am sorry to hear that your baggage is delayed. It is important that you have reported the delay either to the baggage claim desk at your destination or via our website here: https://t.co/p1ixvBcUD8 . If you have already reported it, then you can review the 1/3
2023-01-28 03:36:14
Lamp
@lufthansa @QuantumDom reference number and passenger name). Alternatively, you can call the telephone number on your lost baggage report, they are the right point of contact. We trust that our Baggage team will ensure to reunite you and your belongings as soon as possible. /Alex 2/2
2023-01-28 03:23:59
Lamp
@lufthansa @QuantumDom Hi Dominik, I understand how frustrating your situation with the delayed baggage is. Unfortunately, via Social Media, we have also no way to support you with the delivery of your bag. We suggest you review the updates of your file here: https://t.co/uHhGPhN33Q (with the 1/2
2023-01-28 03:23:33
Lamp
@lufthansa @AmberMorBeauty Hello Amber, you received an email from Customer Relations today, January 27th. Please reply with the needed information. Thank you. /Sina
2023-01-28 02:55:57
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@lufthansa @RosyBoulos Hello Roseline, you are welcome to send us a screenshot with the communication, so we can check the sender (e-mail address, social media account etc.). If any personal data are included in it, please use the link to send it in a private message for data protection reasons. /René https://t.co/8mYzRJlA1d
2023-01-28 01:49:56
Lamp
@lufthansa @MRipley13 Hello Meg, thank you. I have just replied to your private message. /Hana
2023-01-28 01:44:15
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@lufthansa @MRipley13 Hi, check-in should be possible through the website of the first operating airline earliest 23 hours before the Lufthansa flight departs. If you need assistance, please contact our Web Support: https://t.co/uaqYkw79Ax "Questions about https://t.co/Ne1bKLJj0A". /Hana
2023-01-28 01:10:45
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@lufthansa @das__peter Please call our Service Center (https://t.co/pj1uoeP6VY) for assistance. On Twitter I am unable to assist with ticket changes because I don't have access to the reservation system. /Ted
2023-01-27 11:04:09
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@lufthansa @robertcjackson Hello Robert, we have sent an escalation email to our Customer Relations Team with the request to contact you directly. I am sorry for the delay. /Sina
2023-01-27 10:55:14
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@lufthansa @robertcjackson Hello Robert, I am very sorry to hear. Could you kindly provide us with your Feedback ID and we will check the status of your case? /Sofi
2023-01-27 10:27:22
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@lufthansa @alice_boydell Please reach out to our colleagues: https://t.co/mGK2Kwgacp (please scroll down and select Questions about https://t.co/Ne1bKLJj0A and the Lufthansa mobile app) since you purchased your ticket online. They should be able to advise further. /Yazz
2023-01-27 09:58:21
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@lufthansa @alice_boydell I apologise for the inconvenience. Unfortunately, we are unable to help in this situation via Twitter, as my colleague Nina mentioned on Monday. /Ted
2023-01-27 09:37:27
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@lufthansa @duringpierre @Lufthansa_USA @Lufthansa_DE I am sorry to hear that! I have sent a reminder to our Customer Relations Team and have asked them to get back to you as soon as possible. /Dea
2023-01-27 09:16:08
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@lufthansa @DanielT85085856 I have responded to your private message. /Yazz
2023-01-27 07:39:48
Lamp
@lufthansa @Asaviba As already offered by my colleague Nina on 05 January, please feel free to send us your feedback ID and we can get in touch with Customer Relations on your behalf. /Ted
2023-01-27 07:38:40
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@lufthansa @_tamanm Hello Mohamed, I am sorry for the confusion. I will forward your feedback ID 36713596 internal to my Customer Relations colleagues asking for an escalation of your claim. Until then, I am kindly asking you once more for your patience. /Ana
2023-01-27 06:12:14
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@lufthansa @SportsCenter902 @Lufthansa_USA Hello, unfortunately, we are not able via Social Media to re-open a claim or change decisions made by Customer Relations, sorry. Please contact our colleagues directly, for clarification. /Nina
2023-01-27 05:10:09
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@lufthansa @clarelizabeths @Lufthansa_DE @Lufthansa_USA Sorry that you are waiting for the payment since such a long time. Please provide me with your initial feedback ID and I will send my colleagues a reminder and ask them to contact you or finalize your claim as soon as possible. /Nina
2023-01-27 02:46:53
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@lufthansa @JJJ06781485 @EaseMyTrip The standard procedure is that travel agency will contact the respective Lufthansa counterpart for travel agencies to request the refund, we will refund the amount to them and they will transfer the amount to you. 2/2 /René
2023-01-27 01:49:30
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@lufthansa @JJJ06781485 @EaseMyTrip Hello, the correct contact for you, for tickets issued by a travel agency on a Lufthansa ticket stock (starting with 220-), is the travel agency. 1/2
2023-01-27 01:49:20
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@lufthansa @ShradhaSangtani Our airport staff will not be able to verify this in advance either, this can only be checked at the airport. /Dea
2023-01-26 12:49:13
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@lufthansa @ShradhaSangtani As long as it is not classified as dangerous goods (https://t.co/Y6Am9FFlF5), you should not have any problems! Please understand that we cannot confirm or deny such requests via Social Media, this still needs to be verified by airport staff. /Taya
2023-01-26 12:36:43
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@lufthansa @ThandiBaleni Kindly take this up with our Miles & More Team directly. As the Social Media Team we do not have access to your correspondence with other departments. /Dea
2023-01-26 08:21:01
Lamp
@lufthansa @faizyk88 Hi there, what question do you have? /Ragv
2023-01-26 07:20:44
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@lufthansa @awais_alam @Lufthansa_USA @lufthansaNews @swissairlines @omanair Please get in touch with Swiss Airlines, as already advised by Customer Relations, since they are the right point of contact. /Lale
2023-01-26 07:12:29
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@lufthansa @hardik_16 @Lufthansa_India You are welcome to contact any of our international Service Centers at https://t.co/pj1uoeP6VY (Questions about https://t.co/Ne1bKLJj0A and the Lufthansa mobile app). /Dea
2023-01-26 06:37:22
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@lufthansa @hardik_16 @Lufthansa_USA @Lufthansa_India No, Lufthansa cannot do the check-in on your behalf, I'm sorry. You are welcome to use our ground check in facilities at the airport, should the online check-in not be available. /Dea
2023-01-26 06:32:37
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@lufthansa @garymullen20 Hi Gary, I escalated your case! /Nina
2023-01-26 05:21:52
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@lufthansa @King_Nene Sorry to hear about. It seems the ticket was not reissued in time. Please call my colleagues in the Service Center (https://t.co/pj1uoeP6VY) for assistance. /Nina
2023-01-26 05:19:04
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@lufthansa @garymullen20 Thanks for providing us with the feedback ID, Gary. I will forward your tweets as a reminder to our colleagues, and really hope this will now speed up the payment. My apologies for the long time waiting. /Nina
2023-01-26 05:10:00
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@lufthansa @sofia_filippova Hi Sofia, I am so sorry that you hat issues with your seat reservation. For the future, you are always welcome to contact our Service Center colleagues. They can support you with booking-related issues. /Ana
2023-01-26 04:23:09
Lamp
@lufthansa @garymullen20 Hi Gary, please send us your initial feedback ID from Customer Relations, and we will check with our colleagues. /Nina
2023-01-26 04:19:00
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@lufthansa @AmberMorBeauty Hi Amber, thank you for you fast reply. I will forward your feedback ID 36062834 to my Customer Relations colleagues asking for an escalation. /Ana
2023-01-26 04:00:23
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@lufthansa @thebobajob Hi Bob, you can send us your booking code and full passenger name in a private message here due to data protection. We will check if we can help with your issue. /René
2023-01-26 03:09:36
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@lufthansa @AmberMorBeauty Hi Amber, as I understand you have an open claim for lost luggage. You are welcome to give us your feedback ID, we can check the status of your request. /René
2023-01-26 03:05:58
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@lufthansa @thebobajob Hello Bob, since the handling times of our colleagues in the back offices are currently very long, I would recommend calling the Service Center again. A refund of the tax can be requested before or after departure by my colleagues. /Nina
2023-01-26 02:55:43
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@lufthansa @ebalaskas Sorry you can't access. The work on the solution is already in progress. Please try again later, or tomorrow. /Taya
2023-01-26 02:45:14
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@lufthansa @UnreadThreads Hi, you can send us your booking code and full name via Twitter DM (https://t.co/8mYzRJlA1d) and we will x-check your booking with our colleagues. /Nina
2023-01-26 02:23:16
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@lufthansa @thepasteurpoint Hi Michael, our booking system does not accept any special characters, therefore this is no issue. It is important that the spelling is identical to the travel document which will be used. /Ana
2023-01-26 02:11:53
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@lufthansa @mini_memsahab Hello Manisha, I am sorry to hear. For booking related inquiry please contact our service center https://t.co/pj1uoeP6VY , since we as Social Media team do not have access to the booking system. /Ragv
2023-01-25 09:41:09
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@lufthansa @fiona_cagney Hello Fiona, I am sorry to read about your described situation. You have received a final answer from my Customer Relations colleagues. If you wish to contact them again, please choose the topic "Ask about existing feedback" from the drop-down menu: https://t.co/YXlBIwN6TD. /Ana
2023-01-10 12:30:19
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@lufthansa @NoelJennings I am truly sorry but there is no other contact that I can provide you with. Customer Relations can only be reached in written form. /Ted
2023-01-10 12:15:18
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@lufthansa @NoelJennings I do understand that this is very frustrating. We are unable to assist with this via Social Media though, and cannot expedite any handling times, I'm sorry! /Dea
2023-01-10 12:10:06
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@lufthansa @wojo4hitz @united You usually will have to book your seating and make the check-in through the operating carrier. Feel free to send us your booking code along with the full name via DM and we'll check on who is responsible and able to help out. /Ina https://t.co/8mYzRJlA1d
2023-01-10 11:51:31
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@lufthansa @Lightning_AJ Hello Audrey, please call my colleagues in the Service Center (https://t.co/pj1uoeP6VY) for all pre-departure and booking related questions. In case you need to file a complaint, you can contact Customer Relations via our feedback form https://t.co/kxnUoCAHiQ. /Nina
2023-01-10 11:40:57
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@lufthansa @Slpa74 Kindly take this up with our Websupport at https://t.co/pj1uoeP6VY (Questions about https://t.co/Ne1bKLJj0A and the Lufthansa mobile app). My colleagues will be able to check this for you and advise. /Dea
2023-01-10 11:18:30
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@lufthansa @mikelsdi Thank you for the feedback ID. I have contacted my colleagues and asked them to get back to you as soon as possible. /Ted
2023-01-10 10:30:40
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@lufthansa @mikelsdi I apologise that it takes so long. Please provide me with your feedback ID and I will send my colleagues of Customer Relations a reminder. /Ted
2023-01-10 10:18:41
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@lufthansa @kricac Happy to hear that! /Dea
2023-01-10 09:30:57
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@lufthansa @quickstiles My colleagues are facing a very high volume of enquiries and answers are taking much longer than usual, but I am not able to tell you a time frame. /Ted
2023-01-10 07:41:29
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@lufthansa @quickstiles Have you received a feedback ID after contacting Customer Relations? Then you can be assured that your claim is registered and that my colleagues will get back to you as soon as possible. /Ted
2023-01-10 07:33:07
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@lufthansa @anikaweiss I am sorry to hear that, Anika. Our Customer Relations Department cannot be contacted by phone but by email only. As my colleagues are currently handling a high number of cases, response times are longer than usual. Please rest assured that all claims will get processed. /Dea
2023-01-10 07:17:38
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@lufthansa @pushmepullu1 I recommend that you check with our Technical Support (https://t.co/mGK2Kwgacp / Questions about https://t.co/Ne1bKLJj0A and the Lufthansa mobile app) if they are able to tell you a work-around. /Ted
2023-01-10 06:44:53
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@lufthansa @olaovita We are unable to arrange a callback and also cannot assist with individual booking-related inquiries via Social Media. You are, however, welcome to let us know about your matter, possibly via DM? /Ina https://t.co/8mYzRJlA1d
2023-01-10 04:41:27
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@lufthansa @JCAtkinson77 Hello, according to Customer Relations, your case has been forwarded internally to the responsible department and is being processed. I kindly ask you for some more patience. Thank you. /Hana
2023-01-10 04:31:02
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@lufthansa @sharma998877665 Hi Michi, I am sorry to hear. Please note that we, as Social Media Team, are unable to assist you with your booking-related queries, since we do not have access to the booking system. Please contact our Lufthansa Service Center to check the status (https://t.co/mGK2Kwgacp). /Aria
2023-01-10 04:04:39
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@lufthansa @vishalsharma25 Hi Vishal, the Social Media Team is not authorized to give any information about entry regulations. However, you can find the information on our website (https://t.co/6JiIqZ1MWU) or you can contact the specific government authorities directly. /Aria
2023-01-10 04:03:41
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@lufthansa @SineadNEmpls Hi there, I was able to check that you have received your compensation, which was sent out in December. Please check your bank account. Your feedback ID has been finalized. /Ana
2023-01-10 03:59:56
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@lufthansa @carinahoran Hello Carina, I assume you are referring to a decision made by one of our colleagues from Customer Relations? This department is the correct point of contact for a formal complaint. Have you provided our colleague with the feedback ID of the family member as well? /Nina
2023-01-10 03:18:27
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@lufthansa @nico_zimmermann Hi Nico, I'm so sorry about your delayed baggage. Unfortunately, I am unable to assist with baggage cases via Twitter. Please contact the number which can be found on your Lost Report. Alternatively, you can check the latest updates on your bag via: https://t.co/3RpNeY1dB1. /Ana
2023-01-10 03:16:56
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@lufthansa @AhadAhadlih I have checked that you received a final answer. If you wish to contact Customer Relations regarding your case, please choose the topic "Ask about existing feedback" from the drop-down menu: https://t.co/YXlBIwN6TD. /Ana
2023-01-10 02:29:21
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@lufthansa @AhadAhadlih Hello Ahad, you are welcome to send us your feedback ID, so we can check for the status of your claim. /Ana
2023-01-10 02:17:29
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@lufthansa @fiona_cagney @FlightRights @aviationreg 2/2 ...ask for the re-opening of your claim as your main complaint has yet to be addressed. We cannot assist any further via Social Media, as much as we would like to. /Ina
2023-01-10 02:03:35
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@lufthansa @fiona_cagney @FlightRights @aviationreg Hi Fiona, I'm sorry for the back and forth! Mentioned ID 36685335 in fact was added to the already registered claim with ID 36650355 (opened on November 30th) - apparently that was the ID you have not received an acknowledge reception e-mail for. Please use the latter and... 1/2
2023-01-10 02:03:25
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@lufthansa @JacksonIshara Hello Jackson, I am very sorry to hear. Could you kindly send us your Feedback ID and we will check the status of your case? /Sofi
2023-01-09 09:46:04
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@lufthansa @reald2019 You can contact our Service Center https://t.co/pj1uoeP6VY and they will be able to assist you. /Sofi
2023-01-09 09:43:36
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@lufthansa @basquechic1 Hi there, I am sorry to hear about your delayed baggage. The Social Media team does not have access to the baggage system. Please continue trying to get in touch with the phone number on your delayed baggage report. I hope you will re-unite with your baggage soon. /Lale
2023-01-09 09:23:30
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@lufthansa @camelen1 you to please bear with us for a little longer. Thanks. /Alex 2/2
2023-01-09 08:29:51
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@lufthansa @camelen1 Hi Cam, my apologies that you are still waiting for a response. Therefore, I have reached out to our Customer Relations team and escalated your case (FB ID 35608036) to my colleagues and asked them to get in touch with you as soon as possible. At the moment, I can only ask 1/2
2023-01-09 08:29:44
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@lufthansa @rohitsakala We are unable to provide you with a fixed timeframe. You may rest assured, that our colleagues will get back to you as soon as your case has been handled. /Lale
2023-01-09 08:26:08
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@lufthansa @MiniRollout Hello Andrew, from the information we received, Customer Relations team responded to you on 09.12.22 and your status is: re-closed . /Ragv
2023-01-09 08:14:16
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@lufthansa @JasonLepojarvi Hi there, I am sorry to hear. Could you kindly provide us with your feedback ID. /Lale
2023-01-09 08:03:54
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@lufthansa @Sneh_USC We are unable to provide you with a fixed timeframe. You may rest assured, that our colleagues will get back to you as soon as your case has been handled. /Lale
2023-01-09 07:35:45
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@lufthansa @rohitsakala Hello, sorry to hear about this. Have you been in contact with Customer Relations? Could you kindly share your feedback ID with us? /Susi
2023-01-09 07:15:00
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@lufthansa @jcbadenes Your claim has reached the correct department. Please allow my colleagues to do their research, and rest assured that they will contact you as soon as possible. Your patience is very much appreciated. /Taya
2023-01-09 06:25:18
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