Why is my Lyft account not working?
Make sure you have the latest software and that your settings are updated (see Phone recommendations and settings) Close the app and any other apps running in the background of your device. Toggle airplane mode on and then off once to refresh your network connection.
How do I recover my Lyft account?
Logging into the Driver Dashboard
- On the Dashboard login screen, tap 'Find my account. '
- Enter the email address on your Lyft account.
- Open the email we send you. The subject will be “Recover your Lyft account.”
- Use the recovery button to sign in with your new phone number.
What happened to my Lyft account?
Requesting Rides for Others
When you try to request a ride at a later date, you may find your account Lyft account disabled. Your friend may have caused the driver to file a complaint to Lyft, which resulted in the disabling of your account because your name is on the ride.
Can I log into my Lyft account from another phone?
Yes, as long as they are not being used simultaneously. You can install your account on to another cellphone. Your account number will remain your old phone number; but, will work as long as you are not logged in from another device.
How do I contact Lyft without app?
Here's how it works:
Riders or their loved ones can call 631-201-LYFT using a cell phone and book a ride with a Lyft agent. A driver will arrive in minutes. Agents are available Monday to Friday, 8 AM — 8 PM EST. A price is provided upfront and paid by debit or credit card over the phone.
How do I get my money back from Lyft?
How to Get a Refund on a Lyft Ride
- Tap the Menu icon (☰) on the home screen.
- Tap Ride History.
- Find the ride and tap it.
- Scroll to the bottom and tap “Get Help”
- Select the issue that applies to your ride. Some contain a “Dispute fare or charge” button.
How do I get a Lyft phone?
Contact the driver
- Open the app.
- Tap the menu icon in the top-left corner.
- Tap 'Ride history,' then select the ride you lost your item in.
- Scroll to the bottom, then tap 'Find Lost Item'
- Tap 'Call' to give your driver a phone call (this is usually the simplest way to reach them)
How do I cancel my Lyft account?
How to delete your Lyft account
- Visit our data privacy page.
- Once logged in, you can choose to download your data.
- Tap 'Start' under the 'Delete account' section. Select a reason for your account deletion request.
- Confirm your request by entering 'DELETE' into the text box.