Can I check my Metrobank ATM balance online?
You can check your account balance through Metrobank Online, the Metrobank Mobile App, and the Metrobank Hotline.
How can I know my Metrobank mobile banking username?
What should I do if I forgot my username? From the login page, click “Recover Access” and go to the Username tab. Provide either the email address or mobile number you registered during signup; input your passcode; and submit the request. Your username will be sent to your email address or mobile number.
How can I contact Metrobank customer care?
Touchpoints
- Metrobank Contact Center. Metro Manila: (02) 88-700-700 Domestic Toll Free: 1-800-1888-5775 Email: [email protected].
- Corporate Customer Care. Metro Manila: (02) 8898-8000 (press 2, then 2) Domestic Toll Free: 1-800-10-857-9727 Email: [email protected].
- Head Office - Metrobank Plaza.
How can I update my personal information in Metrobank?
Go to the Metrobank branch of your account to have your customer information updated. Make sure to bring a photo and signature-bearing valid ID. For payroll account holders, please bring your company ID. You may download, print, and accomplish the Customer Update Form before visiting the branch.