How do I speak to customer service at MoneyGram?
If you suspect fraud on a transaction that has not yet been received, please contact our Customer Care Center at 01-800-926-9400 in order to have the transaction cancelled immediately.
How can I check MoneyGram status?
You can find out if your money order has been cashed online by clicking Money Order Status or by calling our automated line at 1-800-542-3590.
How do I receive money from MoneyGram to my bank account?
MoneyGram allows you to send money directly to a bank account or mobile wallet in select countries. To find out if you can send money to your receiver's bank account or mobile wallet, start sending money or estimate fees from the homepage, and select “Direct to Bank Account or Account Deposit” as your receive option.
Can I get scammed on MoneyGram?
Are you being asked to send the down payment through a MoneyGram money transfer? Unfortunately, it's a SCAM. Do not send money for the vehicle to the seller or a payments representative. The vehicle purchase scammer may try to convince you to pay through MoneyGram to avoid sales tax and get a great price.
Where can I collect MoneyGram in South Africa?
You can do a MoneyGram transaction at any FNB Branch, FNB ATM or via FNB Cellphone Banking.