What is the problem with Mweb?
In the last 24 hours, users reported that their fibre was down in several parts of Pretoria. MWeb users have also experienced issues. In total, 88% of users reported problems with the internet, 7% had trouble logging into their e-mail and 5% reported a blackout.
How do I find my Mweb username and password?
Microsoft 365
- Open the Mweb Portal (www.mweb.co.za) and click on Login in the top right.
- On the Login screen click on Forgot Password.
- Enter the username or email address associated with your master account and click Proceed.
How do I get Mweb to contact me?
Contact Us
|
Sales |
Technical Support |
Saturday |
08:00 to 13:00 |
08:00 to 20:00 |
Sunday |
CLOSED |
10:00 to 19:00 |
Public holidays |
08:00 to 13:00 |
08:00 to 20:00 |
|
087 700 5000 |
087 700 0777 |
How do I access my Mweb email?
To access webmail, go to the Mweb website homepage and click on the link that indicates Mail. Or access via this link. You will be asked to complete the secure sign up using the details sent to you at the time of sign up.
How can I contact Mweb?
Contact Us
|
Sales |
Technical Support |
Saturday |
08:00 to 13:00 |
08:00 to 20:00 |
Sunday |
CLOSED |
10:00 to 19:00 |
Public holidays |
08:00 to 13:00 |
08:00 to 20:00 |
|
087 700 5000 |
087 700 0777 |
How do I check my Mweb account?
Follow these 4 easy steps to log in to your online Mweb Account:
- Open the Mweb Website. Go to the Mweb website and click LOGIN on the top right of the page.
- Logging In. Login using the Master Account Username and Password that was SMSed to you. ...
- OTP Verification. ...
- Logged in.
How do I pay my Mweb bill?
Payment is made in advance via credit or debit card and can only be purchased online via the Mweb website or via existing Mweb customers' online accounts. You can choose to buy 28 Day Access or Monthly Access.
How do I cancel my Mweb subscription?
You may terminate the Agreement during the Renewal Period by giving 1 (one) calendar month notice or notice as specified in the Product Terms or Application Form, which notice will take effect on the first day of the month immediately following the end of such notice period.