How do I check My EE account?
How can I check my balance?
- log in to My EE.
- text BALANCE to 150 for free from your EE phone.
Why can't I log in to EE?
If you're having problems logging in: make sure you are you logging in using the email you registered with. remember your password is case sensitive, so make sure you don't have caps lock on. ... if you've tried entering your username and password incorrectly too many times your account will temporarily locked.
What is an EE account?
The My EE app helps you stay in control of your pay monthly, pay as you go or 4GEE WiFi plans. It provides useful info and tools to manage your account, including usage breakdowns and FAQs. It's also somewhere you can buy add-ons like packs for calling abroad. Find out more about the My EE app.
How do I install My EE app?
There are three simple steps:
- Create. Download the My EE app then enter your name, email address and a password. ...
- Confirm. We'll send you a confirmation email - click the Verify your email address link within 24 hours.
- Connect. Once you've confirmed your details, your account will be ready to use.
How do I get in touch with EE customer service?
Just dial 150 from your EE device or call our agents on 0800 956 6134. We're open 08:00 – 19:00 Monday – Friday, and 09:00 – 17:00 on Saturdays.
How can I check my EE account?
How can I check my balance?
- log in to My EE.
- text BALANCE to 150 for free from your EE phone.
How do I email EE customer services?
Landline and Home Broadband
- From any EE mobile phone 150. The legal stuff: Our standard opening hours are 8am to 9pm weekdays and 8am to 8pm on weekends.
- From any phone 0844 873 8586.
- From any other line 0800 079 8586.
- Email explore.ee.co.uk/broadband/email-us.
Why can't I access my EE account?
we may have blocked your account for security reasons, if so call us on 150 from your EE phone or 0800 079 8586 from a non-EE phone. if you didn't click the registration email link within 30 days, you'll need to register again. if you haven't logged in for 6 months then you will need to register again.