Why can I not login to My EE account?
we may have blocked your account for security reasons, if so call us on 150 from your EE phone or 0800 079 8586 from a non-EE phone. if you didn't click the registration email link within 30 days, you'll need to register again. if you haven't logged in for 6 months then you will need to register again.
Is EE network having problems?
EE problems in the last 24 hours
At the moment, we haven't detected any problems at EE.
How do I access My EE account?
To register for My EE follow these 3 simple steps:
- Create an account – enter your name, email address and a password. You'll use your email address and password to Log in.
- Confirm your account– we'll send you an email, open it and click the 'Verify you email address' link within 24 hours.
- Connect your account.
Why has My EE account been locked?
You could be locked out of My EE because you, or another account holder, tried to log in incorrectly too many times. Don't worry, our Customer Service Team can help unlock your account.