Why is My Utilita smart meter not connecting?
Try moving your Smart Display closer to your smart meter. If problems persist, please try and switch off your device and switch it back on to allow your Smart Display to re-establish connection with your smart meter.
Is Utilita energy in trouble?
The energy watchdog has opened investigations into two small energy suppliers Utilita and Gnergy as it continues to crack down on bad practices in the industry. Ofgem has issued Gnergy with a notice of failure to comply with a final order over unpaid fines for failing to meet renewable quotas.
Can I check My Utilita balance online?
Your Home screen keeps you in the know about your important account details. Get balance and bill updates and quick links to app services including payments, POWER UP and more — all in one place.
How do I speak to someone at Utilita?
Our Customer Care Team provides a wide range of support services if you need help to manage your energy supply. To speak to someone, call us today on 0345 072 000.