How can I talk to FedEx customer service?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
How can I see exactly where my FedEx package is?
You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.
How can you track a FedEx package without a tracking number?
If you don't have access to a tracking number you can track your shipments online by the reference number assigned to your shipment. You can also use FedEx InSight®to track packages without a tracking number. FedEx InSight® is a value-added service that can provide eligible customers with a new level of visibility.
Why are FedEx packages taking so long?
Several variables can influence how fast your FedEx package arrives at your address. Storms, incorrect shipping addresses, and missing documentation can delay your package which makes FedEx take longer to deliver it.