How do I check the balance on my myki card?
Simply allow 24 hours for travel and transactions to appear. You can also request up to two years of travel and transaction history by calling 1800 800 007. You can also see your myki Money balance, myki Pass expiry and last 10 transactions on a myki machine, Quick Top Up or myki Check myki equipment.
How do I check my myki expiry date?
You can find out when your card expires by checking it on a Myki Card Vending Machine or blue Myki Check machine. These are situated at railway stations, some tram platform stops, and some major bus interchanges. You can also find out a card's expiry date by ringing 1800 800 007 and quoting the card number.
Can you transfer myki Money from one card to another?
No. Mobile myki is different to an existing myki card. You'll need to buy and top up a new Mobile myki. To transfer any funds from your existing myki to Mobile myki you'll need to deactivate the existing card.
How do I access my myki account?
Log in to myki account from 'myki' screen
Navigate to and select the 'myki' screen along the bottom navigation in the app. Tap on the 'Log in' text and the 'log in' screen will pop up. Enter your username and password and tap the 'Log in' button to enter your myki account.