How do I file an Assurant claim?
Follow the step-by-step directions on the Assurant website to file your claim. For more information about filing your claim or tracking your claim status, call Assurant at 1-866-866-6285.
How do I get a free replacement phone from Asurion?
To file a warranty claim with Asurion via phone, call (888) 881-2622. Describe the issue you're having with your phone and request a phone replacement if you wish.
Are Assurant replacement phones new?
Does Assurant give new phones? Assurant doesn't give new phones as a replacement, usually. It offers customers refurbished phones of similar quality. If there is no refurbished phone available, then Assurant provides a new phone of similar quality.
How do I send my phone back to Assurant?
How do I return my damaged device?
- Complete the "FROM" section of the enclosed USPS Prepaid Mail Label/Envelope.
- Place the device (together with battery) into the envelope and seal it.
- Place the sealed envelope in your home mailbox or any official U.S. Post Office mailbox.
How long does it take to get a replacement phone from T Mobile?
Once a claim is approved, your replacement device will be shipped overnight, at no charge where available, for delivery within one to two business days. If you provided your email address when filing your claim, you'll get an email with tracking info alerting you that the device has been shipped.
How do I return a device to Assurant?
If however, you experience any issues within the first 90 days of receipt, please call 1-877-406-4372 immediately from a working phone for assistance. If our Claims Specialist authorizes the return of your replacement, you will be provided with detailed instructions on how to return the malfunctioning device.
How do I contact Assurant?
Welcome to Assurant Insurance Center. 8:00 a.m. - 8:00 p.m. ET. Claims Customer Service: Speak to a live representative to report a new claim 24 hours a day, 7 days a week by calling 1.800. 358.0600.
Who does Asurion use for shipping?