How do I open a Neosurf account?
To get started with a Neosurf e-wallet account, you need to go to myNeosurf.com and select the 'Sign Up' option. This process only takes a minute to complete. Simply enter your email address, choose a password and confirm this password.
How do I activate my Neosurf voucher?
How to make a deposit with Neosurf?
- Have a Neocash voucher, MyNeosurf account or Neosurf card loaded with funds.
- Log in to your ecoPayz Account.
- Select "Deposit funds" from the menu.
- Select "Neosurf" as a deposit option.
- Enter the amount you wish to deposit.
- Follow the steps to enter your Neosurf pin code.
What is Neosurf?
Neosurf is a French company which promotes Neosurf vouchers as a simple and secure way to pay online. These vouchers are sold at a variety of retail outlets and a purchaser pays with cash and then receive a receipt with a voucher code, which can then be used to pay online.
Why is Neosurf not working?
First make sure that the website's payment page accepts Neosurf Vouchers, as some sites still don't! If they are a Neosurf merchant, and the payment is still not working, check that your voucher has not expired. Check that the 10-character Neosurf pin code is entered correctly.
How do I get my money back from Neosurf?
Is Neosurf refundable? Yes, you can refund your tickets easily via bank transfer. Simply register your account and credit it with your tickets. Then click on 'Refund' and enter your bank details to receive your money.
Why is my Neosurf not working?
If they are a Neosurf merchant, and the payment is still not working, check that your voucher has not expired. Check that the 10-character Neosurf pin code is entered correctly. If you are a regular customer, make sure that you have enough value on the voucher.
How do I check my Neosurf voucher balance?
You can check your Neosurf balance when you go to neosurf.com. At the top right, you can choose the option to check the balance of your card.
How do I use Neosurf vouchers?
How to use Neosurf Voucher? After buying your Neosurf Voucher from your local reseller, go to your favourite website and choose “Neosurf” during the checkout. Simply enter the Neosurf pin code to complete the transaction.