How can I get my money back from an expired cash card?
Customers can get an immediate refund at any POSB, DBS Bank, OCBC Bank and UOB ATM in Singapore for up to two years from card expiry. Some banks have a shorter refund period. Alternatively, customers can request a refund at any DBS, OCBC or UOB branch, or visit the Nets Customer Service Centre (CSC).
CAN expired cash card be used?
Yes, your CashCard is valid for use for five years from the date of card encoding. The card is valid for a full refund within two years from the date of expiry.
How do I talk to Nets customer service?
Customers who have further queries may contact NETS Customer Service hotline at 6274 1212 or email [email protected].
How do I find out when my cash card expires?
You may check your card's expiry date at: NETS App via Google Play Store or Apple App Store. NETS Self Service Stations.
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You can buy a NETS FlashPay Card conveniently from:
- NETS FlashPay Online Store. ...
- NETS Customer Service Centre.
- TransitLink Ticket Offices.
- 7-Eleven stores.
- Buzz Pods.
- Changi Recommends.
- Cheers.
How do I use my ATM card as cash card?
Top up using POSB/DBS ATM
Locate a POSB/DBS ATM near you: Insert your ATM/Debit/Credit Card. Key in your 6-Digit Card PIN. Select More Services followed by NETS FlashPay/Cashcard/Ez-link/Concession Card.
How do I top up my cash card online?
Register & Activate Auto Top-Up on the NETS App
- Download the NETS App via Google Play Store or Apple App Store.
- Select 'Auto Top-Up' on the home screen followed by 'Register Auto Top-Up', and complete registration.
- An activation code will be sent to you via SMS, and an email within 2 days upon successful registration.