How do I access my NS&I account?
To log in: If you have an NS&I account in your own name, log in using your details. If you don't have an NS&I account, simply enter details of one held by the donor (their holder's/account number), along with your own name and address. We'll then add the donor's accounts and investments to your online dashboard.
How do I check my Premium Bonds?
If you'd like to take money out of Premium Bonds, but make sure that certain Bonds are kept in the draw, you can do this online using a form. You can also download, print and complete a cashing in form. Then post your completed form to us together with the Bond certificates to be cashed in (if you have them).
What is NS&I number?
Finding your NS&I number
You'll find your NS&I number on any letter you've had from us since you've registered. It will be 11 digits long and starts with an 11, 21, 31 or 41. You can quickly get a reminder of your NS&I number online, using your name, date of birth and postcode.
Can I check my Premium Bonds online?
How to check if you've won. You can use your holder's number on the prize checker on our website and in our prize checker app. You can find your holder's number on your Bond record or by logging in to your account.
How do I contact NS&I?
Call us free on 08085 007 007. We're here 7am-10pm everyday.
How do I notify Premium Bonds of change of address?
If you have Premium Bonds, you can easily change yours or your child's address and contact details by filling out a simple online form.
...
Changing your address or contact details
- Register or log in.
- Go to 'Your profile' in the top menu.
- Choose 'Your details'
- Select 'Change' for your address or other details.
How can I check if my Premium Bonds have won?
How to check if you've won. You can use your holder's number on the prize checker on our website and in our prize checker app. You can find your holder's number on your Bond record or by logging in to your account. Your holder's number has either 10 or 9 digits, or 8 digits followed by a letter.