Can I claim my provident fund at Old Mutual?
If your full savings amount is R247 500 or less, you can take the entire amount in cash. If you are disabled, or you pass away, shortly after you leave your employer, you or your family should call Old Mutual SuperFund service centre at 0860 20 30 40 to find out if you are still covered.
How can I access my provident fund?
The only circumstances that will allow you to access up our provident fund savings are if you pass away, resign or retire from your employer or if your fund allows a loan against the capital for housing purposes.
How long does Old Mutual provident fund take to pay out?
Remember this process can take up to 12 months. If you provide us with complete beneficiary information, it can go much quicker. You can update your details on Old Mutual Secure Services or complete the Old Mutual SuperFund Beneficiary Nomination Form and hand it in to your HR.
How do I check my investment on Old Mutual?
You can use our digital solutions. For your convenience and peace of mind, download the Old Mutual App or register and login into www.oldmutual.co.za to view your portfolio.
How do I check my Old Mutual policies?
You can use our digital solutions. For your convenience and peace of mind, download the Old Mutual App or register and login into www.oldmutual.co.za to view your portfolio.
Can I withdraw money from my Old Mutual retirement annuity?
Old Mutual SuperFund members cannot partly withdraw cash and invest the rest of their retirement savings into Preserver. There are also no part withdrawals allowed once invested in Preserver. A member must either invest all their retirement savings or withdraw all.
How do I contact Old Mutual?
If you have a complaint please visit our complaints page to complete and submit a short form or call us on 0860 50 60 70.
How do I claim my Old Mutual savings?
How to claim with Old Mutual
- Web. Submit your Funeral claim online. ...
- WhatsApp. Save 0860 933 333 as a contact on your phone. ...
- USSD. Dial *120*6672” for free to begin the process of submitting your funeral claim. ...
- Email. Once we have received all the required documentation for a valid claim and approve the claim, we aim to pay: