How do I log into Onestream?
Enter https://192.168.1.1 into your web browser to load the admin page of your router.
How do I contact Onestream?
Call customer services on 0333 241 4449 or email us at [email protected]. Please provide your name, home address, details of the order and, where available, your phone number and email address.
Why is my Onestream Internet not working?
First, try rebooting your devices, and then the Wi-Fi router. If that doesn't work, you'll need to go to Onestream to find out if it's a network issue. As Onestream doesn't have a service status page, you're best starting off by checking the Onestream Twitter account.
How do I pay my Onestream bill?
How do I make a payment? You can make a card payment over the phone during our opening hours (08:30-20:00, Monday-Friday - 10:00-16:00, Saturday - Closed Sunday) by calling 0300 303 4056. Alternatively, you can pay via bank transfer using the details below.
Are Onestream any good?
Onestream's parent company Onecom has a good reputation in the business broadband market, but reports of customer service for Onestream consumer broadband are mixed. As of January 2021, Onestream had a 3.8/5 rating on Trustpilot, with 50% of 1,788 reviews rating them as 'Excellent' and 33% rating them as 'Bad'.
How do I quit Onestream?
Click Account Settings. Click GO TO BILLING. Click on subscription plan. Click Cancel subscription.