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Mar 03, 22 (Updated: Sep 14, 22)

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Sign in or register - PDSA

https://www.pdsa.org.uk/account/sign-in

Want to register for our veterinary services? ... If you're looking to register your pet for free or low cost treatment at one of our Pet Hospitals, or are ...

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PDSA: Saving pets, Changing lives

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Frequently Asked Questions

How do I get in touch with the PDSA?

Call us on 0333 234 0599. Our lines are open Mon-Fri 8am-8pm, Sat 9am-2pm. One of our customer contact agents will ask you for some details and explain how to continue with your claim.

What proof do I need to take to PDSA?

What documents do I need to bring with me to register at PDSA? You will need to bring with you proof of your benefits (dated within last 12 months) and photo ID (passport, driving licence, bank card). Although we will always ask for proof of photo ID, if you don't have any let us know and we can arrange an alternative.

Can you get free vet care if your on benefits?

To qualify for free or subsidised treatment, pet owners must be in receipt of certain benefits, such as housing benefit or council tax support, and live within the catchment area of a PDSA hospital or clinic. ... You will need to bring your registration certificate with you to the clinic.

Can pensioners go to PDSA?

State-retired pensioners who are householders in Council Tax bands A-D* are also eligible.

Can I use PDSA on PIP?

To be eligible for our reduced cost veterinary service, owners must live within the catchment area of a PDSA Pet Hospital and be in receipt of means-tested benefits (including Working Tax Credit, Child Tax Credit, JSA, ESA and PIP) or be pensioners living in houses Council Tax bands A-D.

Do you get free vet care on universal credit?

You are eligible for reduced cost vet care, where you are asked to pay towards your pet's treatment, if you live within our catchment area and receive any of the following means-tested benefits: Universal credit (if not maximum award) Working tax credit.
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Recent Tweets By pdsa_hq

Lamp
@PDSA_HQ Tomorrow is #ChangeAPetsLifeDay, and although this day comes around just once every year, our Vets and Vet Nurses are always doing everything they can to change the lives of poorly #pets in need every single day of the year. 👩‍⚕️💕 Want to do the same? 👉 https://t.co/5mwyYdD211 https://t.co/SJtsryiczY
2023-01-23 11:41:21
Lamp
@PDSA_HQ @Socialism4Jobs Thank you for your kind words of support, Alan! 🐾❤️
2023-01-23 08:25:57
Lamp
@PDSA_HQ @rrachaelwalker Hi there, thank you for your message. I'm sorry to hear you are having difficulty requesting an appointment. Please send us a DM with the reason you pet requires an appointment, your pets name and postcode and we will be happy to help you further. Thanks, Clair
2023-01-23 01:23:06
Lamp
@PDSA_HQ Whilst you may be reducing time on your #DogWalks due to the glorious (but freezing! ❄️) winter weather, it's a good idea to ensure your dog still has enough daily mental stimulation 🧠 5 fun games to play at home with #dogs 👉 https://t.co/OY1Pl83KVF https://t.co/AbZGK7CpIp
2023-01-22 11:21:18
Lamp
@PDSA_HQ Whether you enjoy walking, running or playtime at home, there are plenty of different ways that you can get moving and enjoy some #exercise together with your #pet! 🏃🐾 See our list of fun activity ideas: 👉 https://t.co/63TzOS5uMo https://t.co/CfBiD6CHM8
2023-01-21 11:03:18
Lamp
@PDSA_HQ @MarinaJFleming7 Hi there, Marina! 😄 We do have the doggy equivalent to this, which is going to be posted on our social channels next Thursday, so be sure to keep an eye out! In the meantime, we do also have information on dog-safe fruit and veg on our website; https://t.co/JDAkbvz4gU 🐾
2023-01-20 11:35:54
Lamp
@PDSA_HQ @sonyaconlin1 Hi Sonya, thank you for your comment. We have sent you a DM to discuss this with you. Kind regards 🐾
2023-01-20 11:19:58
Lamp
@PDSA_HQ #Cats don’t need to eat fruit or veg as part of their diet to stay healthy, but if they sneak an occasional treat (in moderation, of course), these won't hurt. 🍏🐱 Take a look at our full list of cat-safe fruit and veg: 👉 https://t.co/GyrAU8G9pq https://t.co/z4sx7YBj80
2023-01-20 10:07:18
Lamp
@PDSA_HQ @RichieUK_TTV @AmazonUK Very sad news, indeed! Thank you for selecting us as your chosen charity and supporting us via Amazon Smile nonetheless, Richie ❤️🐾
2023-01-20 07:54:32
Lamp
@PDSA_HQ Thinking about your New Year’s Resolutions? 👀 #Fundraising is a great way to try new things, whilst raising funds for a vital cause. 🐶 And there are plenty of ways that you can get involved and make a difference to #pets in need! 🐾 Take a look: 👉 https://t.co/l349Fh75ZF https://t.co/M1szQ6wvrr
2023-01-20 04:12:25
Lamp
@PDSA_HQ #Fireworks and fear can go hand in hand for #pets, so it's never too early to start teaching them that the loud noises and bright lights aren’t all that frightening. 🎆 Here is PDSA Vet, Fran, explaining how you can help convince them that firework noises are a ‘good’ thing. 🐶 https://t.co/HttTcHZrey
2023-01-19 10:06:46
Lamp
@PDSA_HQ @Clemmy_1969 What a gorgeous girl 🥺❤️ she's so sweet!
2023-01-19 08:38:09
Lamp
@PDSA_HQ @WatkinsWanders What a gorgeous picture! At least you're not in any danger of losing track of your marmalade moggie in the snow any time soon 😹🧡
2023-01-19 08:37:32
Lamp
@PDSA_HQ Has anyone else had snow today, and does your pet like it? ❄️ Here is Ella giving her best windswept, tongue-out pose in the snow 💁‍♀️ #UKSnow #DogsOfTwitter https://t.co/T1EE1QdlkI
2023-01-18 03:03:22
Lamp
@PDSA_HQ @Shaun97820564 @PostcodeLottery Hi Shaun, thank you for your comment. We have sent you a DM to discuss this matter further. Kind regards
2023-01-18 03:02:33
Lamp
@PDSA_HQ Is your #pet ready for the colder days? 🥶❄️ With our fuss-free joint care supplements, approved by #veterinary professionals, you can help your fur friend keep the pounce in their paws for longer! 🐕🐾 Stock up now: https://t.co/OHvBYN0O9Q https://t.co/2jxFpxASlU
2023-01-18 01:53:21
Lamp
@PDSA_HQ 4-month-old Nellie recently visited our Croydon #PetHospital. 🏥 Suffering from inflammation, caused by juvenile vaginitis, she was prescribed medication to relieve her discomfort and had to wear a cone to stop her from licking the area. 😟 Hit the ❤️ to show her some love! https://t.co/EvUKAlthNr
2023-01-17 11:07:20
Lamp
@PDSA_HQ @DeniseVFriend Hi Denise, thanks for your comment. Could you please send us a DM so that we can assist you further with this?
2023-01-17 01:28:43
Lamp
@PDSA_HQ @DeniseVFriend HI Denise. The cost of neutering rabbits is £70.00 for a female and £56.00 for a male. This is at a reduced sorry. Thanks, Nic
2023-01-16 11:25:30
Lamp
@PDSA_HQ @_AndyHemming Hi Andy. If your policy number starts with PDS or PDH please contact 0333 234 0605 If your policy number starts with PETPD please contact 0800 035 5174 Thanks, Nic🙂
2023-01-16 11:24:35
Lamp
@PDSA_HQ @geary_anneka Aww, we're so glad to hear that our vets were there to help take care of Aurora, Anneka! 😄 We hope you had a lovely New Year together! 🥰🐾
2023-01-06 07:37:07
Lamp
@PDSA_HQ @TeamOpencast What an amazing idea! And a great selection of pictures, may we add. 🥰 Your support will help us to provide veterinary treatment to pets in need throughout our 48 Pet Hospitals. 🐾 Thank you ❤️
2023-01-06 05:45:11
Lamp
@PDSA_HQ ✋ We’ve found the perfect #NewYearsResolution! #Volunteering in our charity shops not only makes a difference to the people and poorly pets we help, but it’s also a great way to make new friends, gain confidence, and enhance your CV! 🏬🤩 Apply now: 👉 https://t.co/Rf63tr7MH6 https://t.co/BRYxnnYbvL
2023-01-06 01:12:23
Lamp
@PDSA_HQ @kirkleescollege @darkhorse_uk This is amazing! 🤩👏 Thank you so much for choosing us as one of your three charities to raise funds for! We really appreciate your support. 🐾
2023-01-05 11:56:29
Lamp
@PDSA_HQ @Lobotomise We're so sorry to hear about your incredibly sad loss of Biscuit. 💔 Please accept our deepest condolences at this difficult time. 😢🐾
2023-01-05 11:43:25
Lamp
@PDSA_HQ Zoomies - 1 : Oli - 0 👇 This adorable chap is our #pet patient, Oli (Oliver when he’s been up to mischief)! 😸 At the end of last year, he showed us that not all good things come from #zoomies; no matter how fun they may be at the time! 🙈 Hit the ❤️ to show him some love! https://t.co/NOTCvmGWMT
2023-01-05 11:10:21
Lamp
@PDSA_HQ @discworld_girl Hi there! We're sorry to hear that your cat is unwell at the moment. Could you please send us a DM so that we can assist? Many thanks, PDSA 🐾
2023-01-05 04:25:42
Lamp
@PDSA_HQ @gillianwyatt601 Aren't they adorable?! 🥺🥰 Happy New Year, Gillian! 🐾
2023-01-04 12:55:34
Lamp
@PDSA_HQ Start the new year as you mean to go on! 💤 Isn’t that right, Thor and Loki? 😹 https://t.co/GhQQK3NF2C
2023-01-04 10:05:19
Lamp
@PDSA_HQ @TracyDa90193240 Hi Tracy, sorry about that. We've tried to send you one, but it's failed. Could you please DM us so that we can send it through? Many thanks, PDSA 🐾
2023-01-04 08:53:13
Lamp
@PDSA_HQ @carole17943756 Thank you so much for sharing your lovely words about our charity, Carole. 🥰🐾
2023-01-04 08:35:01
Lamp
@PDSA_HQ @Clemmy_1969 The branch manager 🤣 ...That made us giggle! Mya is absolutely beautiful! 🐾
2023-01-04 08:31:53
Lamp
@PDSA_HQ @GregQuinnFCDO @RNLI @DogsTrust @RSPCA_official @CombatStress @PoppyLegion @gwtorg @Soldierscharity Thanks for the mention, Greg! We appreciate your support of our charity 🐾❤️
2023-01-03 12:32:15
Lamp
@PDSA_HQ @n1ckh0w3 Hi I'm pleased you were able to get through and your enquiry dealt with. Your welcome Nick, take care Clair
2023-01-03 11:20:11
Lamp
@PDSA_HQ @n1ckh0w3 Hi Nick, thank you for getting in touch. So I can help you further please confirm what your policy reference starts with? Is it PDS, PDH or PETPD ? Thanks, Clair
2023-01-03 10:42:00
Lamp
@PDSA_HQ @TracyDa90193240 Hi there, thanks for getting in touch. I have sent a DM regarding your sisters recent experience. Thanks, Clair
2023-01-03 10:38:01
Lamp
@PDSA_HQ @Clemmy_1969 Looking very proud of all those sticks! 😄🐾
2023-01-03 10:26:21
Lamp
@PDSA_HQ @MarkRonan10140 Hi Mark, thanks for getting in touch. We have sent you a DM to discuss further and obtain further information to check your record. Thanks, Clair
2023-01-03 10:17:36
Lamp
@PDSA_HQ @carole17943756 That's very sad. 😟 If it's of any help, we have some advice on how to cope with the death of a pet written by our vets. Sending all of our well-wishes ❤️ https://t.co/1zBLHH8uCO
2023-01-03 10:11:01
Lamp
@PDSA_HQ @kath39561496 Aww, that's amazing to hear that our post helped give you the encouragement needed to get outdoors, Kath! 🥰 We hope you enjoyed your walk! 👏🐾
2023-01-03 08:51:55
Lamp
@PDSA_HQ @DrumbegTwit A great way to start the year! 👏🐾
2023-01-03 08:49:22
Lamp
@PDSA_HQ @Amy80115720 He's a gorgeous boy! 😻🐾
2023-01-03 08:48:08
Lamp
@PDSA_HQ @carole17943756 We're so sorry to hear that, Carole, our deepest condolences. 😔 We hope he's doing okay ❤️
2023-01-03 08:47:54
Lamp
@PDSA_HQ Unwanted #Christmas gifts? 🎁♻️ Don't let them go to waste...Donate them to your local PDSA charity shop, giving them a second life and helping to raise money for poorly pets! 😸 🏬 Have a look to see what you can donate and find your local shop: 👉 https://t.co/Em3CMMUb2F https://t.co/JheR7eEwRf
2023-01-03 06:06:18
Lamp
@PDSA_HQ “Hooman, put your outside feet on, it’s #Walkies time!” 🐶🤣 As much as we'd love to stay under the duvet to keep warm (and clean!), it’s time to embrace the cold and get outdoors with your pooch as it’s officially #WalkYourDogMonth! 🐕🚶‍♂️ Hit the ❤️ if you're heading out today! https://t.co/jXo00GXCuL
2023-01-02 10:01:22
Lamp
@PDSA_HQ A pretty strong list of #NewYearsResolutions from Rupert this year! 🤣 What are your furry pals hoping for in 2023? 🐶🐾 #DogsOfTwitter https://t.co/AoHRlUf1sC
2023-01-01 09:02:19
Lamp
@PDSA_HQ It’s not uncommon for our pooches to find #Fireworks scary, but there are lots of things you can do to help keep them calm and avoid a #NewYearsEve nightmare for them! 🧨🎇 https://t.co/ha7NQAm5q0
2022-12-31 11:01:47
Lamp
@PDSA_HQ Reggie wasn’t feeling so fresh after scoffing down a packet of After Eight chocolates, wrappers & all! 😨🍫 Once realising what he got his paws on, Reggie’s owner contacted her local PDSA Pet Hospital for help 🏥 Find out how our team saved his life: https://t.co/kGmRoQxgu6 https://t.co/4JjUzSTmRL
2022-12-30 10:58:20
Lamp
@PDSA_HQ @michael80721474 Hi Michael, thanks for your comment. If it’s an emergency please call your registered pet hospital and select option 3 then option 3. If it’s non-urgent you could request an appointment via this link: https://t.co/dzZAakYwEK
2022-12-30 02:20:06
Lamp
@PDSA_HQ It’s officially those days between Christmas and New Year when no one quite knows what’s going on! 😹 Please remind us, what day is it again? 🤔😄 https://t.co/NQdY95lMyG
2022-12-29 03:02:22
Lamp
@PDSA_HQ @MMANDMPpro_LTD @RSPCA_official @PDSApressoffice @RSPCA_Frontline Hi there, thanks for your message. I have sent you a DM regarding your recent experience. Thanks Clair
2022-12-28 09:49:11
Lamp
@PDSA_HQ From everyone at PDSA, our clients & the pets that we treat, we would like to say a huge thank you to #PostcodeLotteryPeople for your incredible support throughout 2022 🐶🐱🐰 @PostcodeLottery ❤️ https://t.co/iyyYJKAl83
2022-12-28 09:23:18
Lamp
@PDSA_HQ Getting ready to welcome 2023? 🎊 #Pets can get stressed or over-excited around #NewYearsEve and other busy holidays that disrupt their usual routine, so it’s important to know how to keep them calm and happy. 😸🐾 See our vet's top tips here: 👉 https://t.co/GbSmQZapBg https://t.co/dHCdRYNUDn
2022-12-28 01:32:21
Lamp
@PDSA_HQ Our October Walkathon #VirtualEvent participants started to receive their person and #dog medals this month for completing the challenge, and they're too cute not to share! 🥰👏🏅 We'll be doing more virtual events throughout 2023, so keep your eyes peeled for more 👀 https://t.co/mqhyZMbrFc
2022-12-27 09:06:23
Lamp
@PDSA_HQ Shabba didn't understand the main rule of elf on the shelf; no touching! 🙈 When his owner started a chocolate version of elf on the shelf, their curious furry friend managed to get his paws on some tasty, but toxic treats! 🍫⚠️ Read how our vets helped: https://t.co/QCLXshlC2v https://t.co/58Md6O7AbU
2022-12-23 00:00:00
Lamp
@PDSA_HQ This #Christmas, be aware of the calorie equivalents if you feed your pet scraps! ⚖️🎄 A cat eating 1 slice of turkey is the equivalent of a human eating 9 slices of turkey 🙀 For more advice like this and tips and tricks, download our cat #WeighUp guide: https://t.co/Ig50Ppx0W6 https://t.co/rVaSZ8DXnM
2022-12-23 00:00:00
Lamp
@PDSA_HQ @gillianwyatt601 Merry Christmas to you too, Gillian! 😄🐾
2022-12-23 00:00:00
Lamp
@PDSA_HQ @spills961 @VetsNowUK Hi there, thank you for your message. So we can help you further has your insurance company not received an invoice regarding your pets treatment to deal with your claim? Thanks, Clair
2022-12-22 00:00:00
Lamp
@PDSA_HQ We've seen a lot of posts circulating about fake snow being toxic to pets, so our vets did some research, and this is what they found ❄️⚠️ #PetsOfTwitter #PetOwners https://t.co/Uy2jMfWCZN
2022-12-22 00:00:00
Lamp
@PDSA_HQ @ukimag Hi Maggie, thank you for your support of our charitable work! We couldn't help pets like Buster without the help of our supporters 🐾❤️
2022-12-22 00:00:00
Lamp
@PDSA_HQ Ever wondered what it’s like to work at our Pet Hospitals at #Christmas? 🏥🐾 Kirsty Warren, one of our #Veterinary Surgeon Team Leaders, has given us a rundown of what a typical day looks like for her whilst working at our busy Bradford Pet Hospital over the festive period. 🎄 https://t.co/Q4R5ZEr6bJ
2022-12-22 00:00:00
Lamp
@PDSA_HQ #Christmas snack or Christmas sock? 🎅🧦 5-month-old Buster got a little confused between the two! He was taken to our Oldbury Pet Hospital to have #surgery, where our vets needed to remove a large sock that was trying to work through from Buster’s stomach to his intestines. 😲 https://t.co/mrQWLL9tho
2022-12-21 00:00:00
Lamp
@PDSA_HQ Buster was kept in overnight, where he was given pain relief, medication, and lots of TLC from our #Veterinary team! 👩‍⚕️ We’ve recently caught up with his owner, Gemma, and it’s amazing to hear that Buster is back to his happy, energetic self, eating well and feeling better! 💗🐾
2022-12-21 00:00:00
Lamp
@PDSA_HQ Throwing it back to 1938, this wonderful photo shows when we held a #ChristmasDinner for horses at our Ilford Sanatorium. 🐴🎄 Built in 1928, the Sanitorium was the first in Europe and where it once stood, a modern PDSA Pet Hospital now stands! 🏥 https://t.co/zUJqw6xTTX
2022-12-21 00:00:00
Lamp
@PDSA_HQ Last week, PDSA Vet Nurse Shauna joined @WhichMoney for a podcast all about caring for your pet during the #CostOfLiving crisis 🎙️🐶💰 #PetOwners, learn how you can provide the best care for your pet without spending a fortune by listening here 👇 https://t.co/bxxhOO6N3g
2022-12-20 00:00:00
Lamp
@PDSA_HQ @SaraMargareting Hi Sara, thanks for your message. I'm sorry to hear about your experience with PDSA Pet Insurance. Please contact the customer service team as advised if you require any further assistance. Thanks, Clair
2022-12-20 00:00:00
Lamp
@PDSA_HQ @s36reject Hi there, thank you for your message. We apologise you have not been able to get through to your local pet hospital. Have you since managed to get in touch? Thanks, Clair
2022-12-20 00:00:00
Lamp
@PDSA_HQ @solaxpower What a wonderful gesture, SolaX! 🥰 Thank you so much for choosing our charity to be amongst the 4 you're going to be donating to, we really appreciate your support. ❤️🐾
2022-12-20 00:00:00
Lamp
@PDSA_HQ Thousands of loving pet owners face an impossible choice to heat their homes or treat their sick pets this winter. 💔 Please donate to our emergency #appeal to help treat #pets like twelve-year-old Bounty, who suffered a painful, infected open wound: https://t.co/9XaDSVbXYy https://t.co/ag95GP3HaO
2022-12-20 00:00:00
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