How much does Petlog cost?
The new owner will then receive an email requesting them to confirm their information and create an account. A fee of £6 (Petlog Basic) or £19.95 (Petlog Premium) is payable by them to complete the transfer.
Does Petlog charge to change address?
You can quickly and easily update your pet's details free of charge in your account. Log in or create an account. If you need to transfer a pet into a new keeper's name and address you can do this within your account.
What has happened to Petlog?
In March, a database upgrade on Petlog left many owners unable to see details of their registered pets. Customers report the issues are continuing three months later. Petlog said that all records remain safe and secure even if users can't immediately view them.
How do I change the ownership of my dog's microchip?
Contact your usual vet, who may have recorded the number on their client records. Contact the implanter of the MicroChip, if not your usual vet. Take your pet to be scanned at the local vet, rescue centre or dog wardens service.
How do I update my Petlog microchip?
Go to the right-hand corner and click 'login' On the left-hand navigation, go down to 'manage pets' Click on the pet you would like to upgrade. Click on upgrade to Petlog Premium.
Whats going on with Petlog?
A firm that has the registered details of more than nine million chipped pets across the UK has been accused of losing its customers' data. Petlog is requesting that all users create a new account, but is not explaining why they need to do so.
How do I update my microchip details UK?
Contact the database company your dog is registered with to update any of your details. You might be charged for updating your dog's microchip information.
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If you do not have the microchip number, you can ask any of the following to scan your dog for it:
- a vet.
- a dog warden.
- a dog rescue centre.