Why can't I log into my PetSmart account?
forgot password
Enter your email address and we will send you a link to reset your password. We apologize for the inconvenience. Try creating a new account. If an account exists for this email, we've sent a temporary link to reset your password.
How do I use my treats points at PetSmart?
Make sure you are logged in to your PetSmart account. If you have points or rewards available to redeem, you can request to redeem your points in cart or during checkout. Where applicable, look for “treats available,” select amount, and click apply.
How do you make a PetSmart account?
It's easy to create a PetSmart account. Simply click 'sign in' or follow the prompts when placing an online order to register. Note: This is separate of a PetPerks account. For your convenience, you can create an account with Google+, Twitter, or Facebook.
Do treats points expire?
EACH POINT EXPIRES AT THE END OF THE TWELFTH MONTH FROM THE DATE IT WAS EARNED.