How do I get a pt1?
How to request
- Login to your Customer Service Web Account.
- On the right hand menu, click PT-1 Request Management.
- Click Create New PT-1.
- Follow the instructions and fill out the form.
How do I get a MassHealth pt1?
Call MassHealth Customer Service Toll free at 800-841-2900 or 800-497-4648 (TTY) for additional information, or to request a Prescription for Transportation (PT-1) form to be faxed to your medical MassHealth Provider. Your medical MassHealth Provider may also request this form.
What is a PT-1?
PT-1 transportation is a curb-to-curb service. This means that the MassHealth member should be able to get out to the vehicle and in to their appointment without the help of the driver. A MassHealth member may bring an escort to help them get in or out of the vehicle.
Does MassHealth cover transportation?
As a MassHealth member, you may be eligible for non-emergency transportation to and from your MassHealth covered services when you are unable to access public or private transportation. Customer Service Center (CSC) at 1-800-841-2900 (TTY: 1-800-497-4648 for people with partial or total hearing loss).