How do I access my old PUBG account?
If your account was linked to a social network (Facebook / Twitter / WeChat / etc), you can recover your account by logging back into the specific social network at the login screen. Please ensure that you're logging in with the account that you have previously linked to your PUBG MOBILE Account.
Why can't I log into my PUBG account?
Please kindly make sure that your account is not in the status of banned. 4. Log out of your account, exit the game and clear some storage on your device, then log in again. ... Tap the Repair Button on the right side of the Login page to repair PUBG MOBILE.