How do I find my Red Energy account number?
You can find your customer number on your bill or welcome pack. If you've registered using an email address and password, you will receive an email to verify your account and complete your registration.
Does Red Energy have a app?
Red Energy Rewards® 4+
This smartphone App will help you search offers near you. To redeem the offers, you'll need to present the voucher within this app.
How do I cancel my Red Energy subscription?
To cancel you must notify us either in writing or verbally that you would like to end this Agreement. You can use the Cancellation Notice enclosed with this Agreement to notify us if you wish.
How do I get out of Red Energy?
To connect or disconnect your power please call us on 131 806 Monday to Friday 8am–8:30pm, and 9am–5:30pm Saturday AEST/AEDT.
How do I contact Red Energy?
Please contact us on:
- Phone 131 806 Monday to Friday 8.00am to 8:30pm. Saturday 9.00am to 5:30pm (AEST/AEDT)
- Email [email protected].
- Post PO Box 4136, East Richmond VIC 3121.
- Fax 1300 661 086.
Is Red Energy good for solar?
Red Energy review: Our verdict
NSW is the only state where Red Energy offers a dedicated solar plan. This plan has higher feed-in tariffs but also higher usage and supply rates, so it may not be the right choice depending on your usage habits.
Does Red Energy have exit fees?
Red Energy has a few residential electricity and gas products. While they all have no exit fees, no contract term and similar competitive rates, the products differ in terms of benefits. For example, one deal reward customers with Qantas Frequent Flyer Points, but you'll have to make sure you pay your bills on time.