Is SAA Voyager still active?
SAA's Voyager programme is slowly coming back to life more than one year after they summarily suspended the redemption of all miles. As of 6 September 2021, Voyager says you can redeem miles - but only for flights taking off later this month. Voyager has also extended Mile validity and tier status periods.
Can you still use SAA Voyager Miles?
Redemption of Voyager Miles remains suspended until SAA formally announces its resumption date of service, which will serve as the activation date to make your Voyager Miles available for usage. The Voyager call centres and support services will remain inaccessible until SAA announces the resumption date of service.
How do I claim my Voyager Miles?
Claim missing Miles
Simply open the app, select a Star Alliance partner airline, fill in your flight details and click 'claim'.
What is a voyager number?
Your Voyager account number will be either 8 or 10 digits and can be found on your monthly invoice. © Voyager Internet Ltd 2020.
Is SAA still flying?
Interim CEO Thomas Kgokolo said, “After months of diligent work, we are delighted that SAA is resuming service and we look forward to welcoming onboard our loyal passengers and flying the South African flag. We continue to be a safe carrier and adhering to COVID-19 protocols.”
What can I use my Voyager Miles for?
Spend your SAA Voyager Miles on global flights or non-airline Awards. SAA Voyager Members can spend Miles on more than 35 airline partnerships, including the Star Alliance global network. Spending options for non-airline awards include car rental, spa vouchers, retail awards and more.
Is Sal still flying?
SAA survived for decades on government bailouts and was shedding routes even before the COVID-19 pandemic struck. South Africa's embattled national airline has flown its first plane since March 2020 after emerging from bankruptcy proceedings.
How do I get a refund from SAA?
Any new ticket refund submissions for cancelled or suspended SAA flights since March 19, 2020 can be sent to our Refund Accounting Department via email to: [email protected].