How do I talk to a real person at Liberty Mutual?
How to get in touch with us
- Connect using social: Tweet us: @AskLiberty.
- By phone: Dial customer service: 1-800-290-8711.
- By mail: Billing Address: Liberty Mutual Insurance Group. Personal Market - RPC. PO Box 1604. ...
- Corporate information: Liberty Mutual Insurance Group corporate offices. Contact corporate offices.
Is Liberty Mutual good at paying claims?
Liberty Mutual also has an A (Excellent) rating from AM Best, which indicates its financial ability to pay out claims. The company has a solid reputation with the Better Business Bureau (BBB) too, with a B rating.
Do I have to pay deductible if I was not at fault Liberty Mutual?
Understanding your deductible
In most cases, you'll need to pay your deductible up front, even if the claim wasn't your fault. Auto customers may enroll in the Liberty Mutual Deductible Fund® and receive as much as $70 annually towards their deductible.
How do I check the status of my liberty insurance claim?
Log in to your online account to check your status, schedule repairs, view payments, contact your Claims Representative, and more.