How do I log into my Sainsbury's account?
Welcome to Sainsbury's home
Next time you log in with a username to Sainsbury's Groceries Online, either via web or app; you will be asked to enter an email address. Simply enter your email address and confirm to make the change. You will need to use your email address the next time you log in to Sainsbury's.
Why can I not log into my Sainsbury account?
If you're experiencing other issues following one of the below steps may help: Try clearing your cache and cookies, you can do this by: If you're using a desktop/laptop you can do this by holding Ctrl-Shift - Delete at the same time, you'll then be given an option to clear your browsing.
Can I save my Sainsburys order?
You certainly can. You may leave an order open (not submitted) for up to 2 hours without having to finalise your order at the checkout. If you leave the order open longer than this, the website will time out and cancels your order.
How do I add favorites to Sainsburys?
The list is not personal to you so may include items you don't usually buy. When you've finished reviewing the list simply press the ADD button and we'll add those items to your basket. If you don't want any of the items, simply press the X button at the top corner of the Popular Favourites list and it will disappear.