How do I register with Santam?
To get started, visit client.santam.co.za and log into your account. If you've never used our client site before, register your and link your policy to your account. Navigate to the Policy page and click on the 'Register claim' button.
How long does Santam take to payout a claim?
Our enhanced information management system means that claims are processed quickly and efficiently and certain lifestyle claims can even be resolved within as little as eight hours, provided we have all the required documentation.
How do I make a claim Santam?
Dial Santam's 24/7 Emergency Claims line on 0860 505 911 any time of the day or night and we will take care of the rest. You can also request us to contact you or register your claim online.
Does Santam car insurance provide emergency assistance?
Our 24/7 SOS service supports you through life's little and large car and household emergencies.
Is Sanlam and Santam the same company?
Santam is a subsidiary of South African life insurer, Sanlam, which holds 59.2% of Santam's shares. The company was founded in 1918 and is headquartered in Cape Town, South Africa. It is an authorised financial services provider (licence number 3416).
How long does a Santam claim take?
Our enhanced information management system means that claims are processed quickly and efficiently and certain lifestyle claims can even be resolved within as little as eight hours, provided we have all the required documentation.