Santander Mortgage Login Uk

Curious Wrocław, Poland

Find top links about Santander Mortgage Login Uk along with social links, FAQs, and more. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue.

Mar 15, 22 (Updated: Oct 23, 22)

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1. Santander.co.uk
Scholar 2 years ago

Managing your mortgage online | Santander UK

https://www.santander.co.uk/personal/support/loans-and-mortgages/manag...

You can manage your mortgage on the go with the Santander Mobile Banking app or by logging on to Online Banking. You don't have to have other accounts with us ...

Social Handles

Page Status Information

Checked At HTTP Status Code Connect Time (ms) Result
2024-04-24 03:07:27 200 130 Page Active
2024-04-14 00:10:05 200 30 Page Active
2024-04-10 07:12:35 200 13 Page Active
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2. Santanderbank.com
Explainer Santa Cruz, CA, USA 2 years ago

How to Make a Mortgage Payment | Santander Bank

https://www.santanderbank.com/personal/resources/mortgages/mortgage-pa...

You can make mortgage payments over the phone by calling 1-855-241-5700. Be sure to have your residential mortgage and deposit account information available.

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Teacher Tokyo, Japan 2 years ago

Apply for a bank account online with Santander Bank. Enjoy convenient online bank account options from one of the best personal banks.

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Announcer Los Angeles, CA 2 years ago

Online Bank Account

https://www.santanderbank.com/personal/banking/digital-banking/online-...

Secure, simple online banking from Santander Bank provides 24/7 account access. Manage your finances and pay bills with seamless internet banking solutions.

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5. 1stprime.net
Reviewer 2 years ago

Managing your mortgage online | Santander UK - 1stPrime UK

https://1stprime.net/personal/support/loans-and-mortgages/managing-you...

If you have a Santander current account, savings account or credit card as well as your mortgage, sign up using your account details. If you only have a ...

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6. Santandercb.co.uk
Curious 2 years ago

Santander Corporate and Commercial Banking

https://www.santandercb.co.uk/

For medium to large businesses looking for a relationship managed service or requiring more comprehensive banking, international or larger lending needs.

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7. Theguardian.com
Editor California, USA 1 year ago

Santander profits soar as UK mortgage lending keeps growing

https://www.theguardian.com/business/2021/oct/27/santander-profits-soa...

Bank, which is Britain's third-largest mortgage lender, reports pre-tax profits of £687m for third quarter.

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8. Santanderconsumer.co.uk
Disciplined Mexico City, CDMX, México 1 year ago

Santander Consumer UK

https://www.santanderconsumer.co.uk/

Make a payment here through our secure and easy-to-use online payment system: ... Our service and our product offering has made us the UK's leading, ...

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9. Santanderinternational.co.uk
Organizer Austria 1 year ago

Santander International | Channel Islands & Isle of Man

https://www.santanderinternational.co.uk/

Santander International offers international banking services to Channel Island and Isle of Man residents, UK residents, UK expats, foreign expats and ...

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10. Santanderconsumerusa.com
Refiner India 1 year ago

Santander Consumer USA: Sign-In - MyAccount

https://myaccount.santanderconsumerusa.com/

... a one-time passcode sent via text, voicemail or email in order to verify your identity prior to accessing your account. Santander Consumer USA flame ...

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11. Bloomberg.com
Teacher Melbourne, Australia 1 year ago

Santander Seeing Strongest U.K. Mortgage Growth in 'Many ...

https://www.bloomberg.com/news/articles/2021-10-27/santander-seeing-st...

Banco Santander SA is seeing the strongest demand for U.K. mortgages in “many, many years,” helping to underpin growth at the Spanish ...

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12. Santduk.com
Outspoken Trivandrum, Kerala, India 1 year ago

Existing Santander and Alliance & Leicester Mortgage ...

https://santduk.com/csgs/Satellite3020.html?appID=abbey.internet.Abbey...

To make sure we can offer our existing mortgage customers a competitive deal, we regularly review our products. Find out more about our special offers ...

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Explainer 1 year ago

Flexible Offset Mortgages: Santander

https://santduk.com/csgs/Satellite45e4.html?pagename=Abbeycom%2FGSPage...

Our Flexible Offset mortgage offers a great way of using your savings or ... Use our excellent online facility to manage your mortgage at Santander.co.uk.

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13. Santanderforintermediaries.co.uk
Refiner Nairobi, Kenya 1 year ago

Santander for Intermediaries

https://www.santanderforintermediaries.co.uk/
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14. Ft.com
Curious Cambridge, UK 1 year ago

Santander profits jump alongside soaring UK mortgage demand

https://www.ft.com/content/7a9891df-7caf-4c1d-a2da-e1bf50ac4d89

UK profits more than double in third quarter as Spanish lender beats analysts' expectations.

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15. Bancosantander.es
Refiner 1 year ago

Individuals - Banco Santander

https://www.bancosantander.es/en/particulares

Santander Online Mortgages. Digital from the beginning, personal attention until the ... What are the differences between a co-owner and an authorized one?

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16. Forbes.com
Legendary Charlotte, NC 1 year ago

Santander Mortgages Review – Forbes Advisor UK

https://www.forbes.com/uk/advisor/mortgages/santander-review/

What kind of lender is Santander? Santander is one of the biggest – and best known – mortgage lenders in the country, and has more than 100 ...

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17. Dailymail.co.uk
Refiner 1 year ago

Santander, NatWest and Nationwide first to hike mortgage ...

https://www.dailymail.co.uk/news/article-10318033/Santander-NatWest-Na...

Martijn van der Heijden, CFO at mortgage broker Habito, said: 'Even though a base rate increase to 0.25 per cent sounds small, a quarter of UK ...

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18. Thetimes.co.uk
Outspoken New York, NY, United States 1 year ago

Mortgages help Santander hit £1.4bn profits | Business - The ...

https://www.thetimes.co.uk/article/mortgages-help-santander-hit-1-4bn-...

Weekly newsletter. News, inspiration and advice for business leaders from British entrepreneurs. thetimes.co.uk/newsletters.

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19. Upiqrcode.com
Populist California, United States 1 year ago

Santander Uk Plc Mortgage Finance 3 Sort Code, Conatct Nos.

https://www.upiqrcode.com/uk/sortcodes/1/Santander+Uk+Plc/London/09008...

Your Bank Account Sort Code is printed on your Cheque Book. You can also find your Bank Account Sort Code in your Banks Mobile APP or Web Application. Login to ...

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20. Standard.co.uk
Populist 1 year ago

Santander profits boosted by write-back and UK mortgage boom

https://www.standard.co.uk/business/santander-q3-profits-revenue-write...

Santander's third quarter profits were boosted by write-backs from pandemic-era provisions, continued momentum in the mortgage market, ...

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21. Bankrate.com
Announcer United States 1 year ago

Santander Mortgage | Santander Mortgage Rates | Bankrate UK

https://www.bankrate.com/uk/mortgages/providers/santander/

Santander is one of the largest UK mortgage providers, making up around 11% of the mortgage market in 2019. They're top-rated lenders for first-time buyers ...

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If you know a webpage link that work for the reported issue. Consider sharing with the community by adding in the above list. After verification of provided information, it would be get listed on this web page.

Frequently Asked Questions

Can I check my mortgage balance online?

If you're registered for Online Banking, you can log in to your account and check the balance there. You'll find your mortgage in the list of accounts displayed on your Online Banking homepage.

How do I get my mortgage statement from Santander?

Mortgage statements
  1. log on to Online Banking.
  2. choose your mortgage account.
  3. click 'View transactions' and 'Account details'.

Can I view my Santander loan online?

View your current mortgage details, including interest rate, outstanding balance, monthly payment amount and next payment date, and transaction history. ... If you have a Santander current account, credit card or investments with us, you'll also be able to see them in Online Banking and carry out some transactions.

Can you pay Santander mortgage online?

Online BillPay
If you're a Santander Online Banking customer, you can make mortgage payments online with BillPay.

Recent Tweets By santanderukhelp

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@santanderukhelp @Alex67536446 Hi Alex, this will not be possible. Cheques can only be deposited to the named person on the cheque. Your manager will need to deposit it to their own bank and then transfer the money to you if they wish to give you the funds from it. ^TC
2023-01-20 12:29:40
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@santanderukhelp @TheWatersOfLove Hello Chrissy, more information on Strong Customer Authentication can be found here. https://t.co/U35p2YrHhY. Information on why these payments may be declined is also included. ^TC
2023-01-20 12:27:40
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@santanderukhelp @cameron_444 That's great to hear Cameron. Thanks for taking the time to leave the feedback. ^JM
2023-01-20 11:56:52
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@santanderukhelp @Thomas_Barnes_ That is correct Thomas. ^WB
2023-01-20 11:39:17
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@santanderukhelp @ElenaWhitham Thanks for confirming Elena. Please try clearing all cache and cookies, along with any browsing history. Ensure you're visiting the webpage by typing in https://t.co/WnUF86Yzni in the URL freshly each time, and are not visiting the page through a bookm... https://t.co/jDngK3yCcJ
2023-01-20 10:38:05
Lamp
@santanderukhelp @ElenaWhitham Ah i see. To better assist you further can i Just confirm you're on the desktop version of Santander online banking using payment details from an external bank? ^HS
2023-01-20 10:35:19
Lamp
@santanderukhelp @ElenaWhitham Hey Elena! We're not currently aware of any known issues with making payment online. Please try these handy fixes that usually resolve any payment issues within the app. Uninstall and reinstall the app, to ensure the most up to date version of the app ... https://t.co/jDngK3yCcJ
2023-01-20 10:23:17
Lamp
@santanderukhelp @Alex67536446 Hi Alex, if the cheque is made out to you then you can deposit in various ways, more info here: https://t.co/6G3uEdNjUw ^NB
2023-01-20 09:54:11
Lamp
@santanderukhelp @alesandrodelsol Hey Allan! We're deeply sorry to hear about your mothers condition. We'd certainly like to see if we can help. Can you ask her to drop us an email at [email protected] We understand she has health issues, so if someone is able to help her send th... https://t.co/cJLzdrwmdB
2023-01-20 09:30:30
Lamp
@santanderukhelp @Thomas_Barnes_ Hi Thomas, great question! The interest on the Edge saver is provided regardless of the terms met on the Edge current account. ^WB
2023-01-20 09:06:56
Lamp
@santanderukhelp @Louhawke1994 Hi Lou, I'm sorry to hear about that. If you could please contact our team over online Live Chat if you have set up your Online Banking, or call us at 0330 9 123 123, and we'll be happy to look into this for you. ^JP
2023-01-20 08:40:27
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@santanderukhelp 8am, our eyes are bright and our tails are bushy. We're awaiting your questions. ^HS
2023-01-20 08:00:19
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@santanderukhelp @pinkjockalypse Sorry for the inconvenience caused, Jamie. However, If you wish would raise a complaint please check on the link for more information:- https://t.co/LulsTN2PsO. ^EJ
2023-01-20 07:39:22
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@santanderukhelp @paulmoToole We're glad to hear this has been resolved. Enjoy your day. ^MS
2023-01-20 05:16:05
Lamp
@santanderukhelp @CoodDoBettr Hello, I'm afraid I couldn't say as it would be their policy what cards they can accept. ^TC
2023-01-20 04:32:32
Lamp
@santanderukhelp @CoodDoBettr HI there, this payment may not accept credit as a payment method. It's best to query this with 02 directly. ^MS
2023-01-20 04:06:29
Lamp
@santanderukhelp @paulmoToole Hi Paul, we're sorry to hear this. It's best for your father to contact us via live chat - logged into his online/mobile banking. One of our advisors can look into this. ^MS
2023-01-20 03:13:56
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@santanderukhelp @ncconnell Hi Nail, apologies for the extended wait time you have experienced today. May I ask, the reason for contacting us ? We're happy to help you with an alternative suggestion or with the direct number for your inquiry. ^EJ
2023-01-20 03:12:27
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@santanderukhelp @JanBColligan Sorry to hear you are having an issue Jan. We would recommend clearing cache and cookies, or to try a different browser, to see if this fixes the issue. ^JM
2023-01-20 02:01:26
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@santanderukhelp @jade_e_95 Hi Jade. If the card you've been sent is a debit card, you only need to enter your PIN to unlock the contactless payment feature. You should be able to use this online straight away. If we've sent you a new credit card, this must be activated before us... https://t.co/DopOuFmFp0
2023-01-19 12:23:51
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@santanderukhelp @iaindbrown Hi there, we're sorry to hear this! The next step would be to uninstall then reinstall the app to see if this makes a difference. ^MS
2023-01-19 12:15:54
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@santanderukhelp @2Win01 Hi. If you've already spoken with our security team who have advised of this call-back, we usually clear any restrictions within 48 hours. If you haven't already raised this with our team, please get in touch on 0330 9 123 123. We're really sorry for a... https://t.co/laba7P6zci
2023-01-19 11:52:48
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@santanderukhelp @theunderdoggym Sorry to hear there is an issue. We don't have access to accounts to assist. Please contact the security team and they will be able to help. ^JM
2023-01-19 11:40:02
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@santanderukhelp @NMbhono You too! Enjoy the rest of your day. ^KC
2023-01-19 11:33:05
Lamp
@santanderukhelp @NMbhono Hi. This will usually be treated as a cash deposit and available immediately. If the note is damaged however, this may have to be cleared. ^KC
2023-01-19 11:29:46
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@santanderukhelp @__lukaaaaaa Hi. We can respond to direct messages, if you'd like to post your query here. ^KC
2023-01-19 09:09:29
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@santanderukhelp We're off now tweeters, it's been a pleasure. We'll be back tomorrow at 8am. ^EJ
2023-01-19 08:00:04
Lamp
@santanderukhelp @StuartJones7 Thanks for your reply Stuart. Were our business banking colleagues able to provide you with further advice on the next steps, if they've been unable to complete telephone security with you when you called? ^ES
2023-01-19 07:24:28
Lamp
@santanderukhelp @StuartJones7 Thanks for getting in touch Stuart. We would only ask security questions which are relevant to you and relate to recent activity, so hopefully it will be memorable. If we've been unable to complete security with you, our telephone colleagues will best ... https://t.co/W35P5E4arA
2023-01-19 07:17:42
Lamp
@santanderukhelp @renuandreluv The cheque will need to be deposited into your account, it will then credit within the normal timescales. ^MS
2023-01-19 05:56:53
Lamp
@santanderukhelp @Zaonetwo Hello, thanks for your tweet. This is indeed one of our numbers. This could be several departments as it is a general number. If you give us a call back on 0330 9 123 123 we can take a look for you. ^TC
2023-01-19 05:47:18
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@santanderukhelp @renuandreluv Hi Sharon. Customers can deposit a cheque into a Santander account using any of our branches. For clearance timeframes, please see our website: https://t.co/6G3uEdNjUw ^ES
2023-01-19 05:34:55
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@santanderukhelp @Kirstiepaints Hi Kirstie, I'm truly sorry to hear about your bereavement. Please accept my sincere condolences. I'm glad to hear that speaking to our bereavement team has made the difficult situation a bit easier for you. We really appreciate these kind comments. ^TC
2023-01-19 05:11:05
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@santanderukhelp @JM00R23 If you stay on the line, you'll be connected with our of our mortgage advisors - 0800 068 6064. ^MS
2023-01-19 05:04:00
Lamp
@santanderukhelp @JM00R23 That would be a great question for the mortgage team. You can contact them by chat or phone - https://t.co/fchXB1psie ^JM
2023-01-19 04:40:09
Lamp
@santanderukhelp @Dalus93 Hi Dale, we're very sorry to hear of your experience! If you haven't already logged a complaint, please drop us an email to [email protected] so we can investigate this further and help you arrange another appointment. ^ES
2023-01-19 03:35:13
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@santanderukhelp @pablox53 HI, we would expect the payment to have arrived by now. We don't have access to help. Please chat or call and one of my colleagues will be happy to help. https://t.co/fchXB1psie ^JM
2023-01-19 03:33:24
Lamp
@santanderukhelp @JanBColligan Hi there Jan, are you having trouble with the Investment Hub? ^ES
2023-01-19 03:17:38
Lamp
@santanderukhelp @MaldivesMart Hi there, we're pleased to hear you've had such a positive experience and we'd like to thank you for sharing this with us! If you'd like to drop us an email confirming the number you made the call from, we can take a look to see which particular adviso... https://t.co/uRh72S1ZeG
2023-01-19 02:19:24
Lamp
@santanderukhelp @jade_e_95 Hi, the card is active when it arrives. You just need to use an ATM machine or to make a chip and pin purchase to turn on the contactless feature. ^JM
2023-01-19 01:52:48
Lamp
@santanderukhelp @jeanes_connor I see, thanks for confirming. We're sorry to hear your telephone appointment hasn't happened when scheduled, this certainly doesn't sound like the level of service we would expect you to receive. Please drop us an email at [email protected] so we... https://t.co/9mHK030Z0C
2023-01-18 11:37:58
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@santanderukhelp @jeanes_connor Hey there. We're sorry to hear you're having difficulty contacting us. Can we ask what your query is regarding please? So we can advise the best channel of support. ^HS
2023-01-18 11:24:59
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@santanderukhelp @Allycrighton There is a case handler within our team and he is managing this particular case, but there are initial responses sent by our admin team first so the colleague in this team may be female. They will reply to any further correspondence from your parents, ... https://t.co/chsKVd8rNU
2023-01-18 11:08:12
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@santanderukhelp @emmaatang Hi Lindsey! We would recommend giving our security team a call as soon as possible 0330 9 123 123. ^HS
2023-01-18 11:00:15
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@santanderukhelp @Allycrighton I see thanks for confirming. We understand your frustrations, however we do need to have approved documents to resolve this for them. Their case handler will be back tomorrow and we have notified him of your comments to follow up with as soon as he is in tomorrow. ^HS
2023-01-18 10:40:24
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@santanderukhelp @emmaatang Hi Lindsey. We're sorry to hear this. There are no known issues with this service at present and we believe this error message is appearing due to a connection issue. Please try deleting and reinstalling the app. Please also try using mobile data rathe... https://t.co/KTlWw0QBsC
2023-01-18 09:28:06
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@santanderukhelp @Allycrighton Hi Alistair. Can you confirm when your parents emailed our team and if they've received an initial reply? ^KC
2023-01-18 09:14:58
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@santanderukhelp @HarryHotspurFC Happy to help, have a great day :) ^HS
2023-01-18 09:07:59
Lamp
@santanderukhelp @HarryHotspurFC Thanks for confirming Harry. This is one of our numbers, however as stated before criminals can spoof their number to look exactly like a genuine Santander number. We would recommend contacting our security team directly 0330 9 123 123 who can confirm if the call was genuine. ^HS
2023-01-18 09:02:07
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@santanderukhelp @jb12741 Hey Jack! This certainly does sound strange, we'll need to take a closer look into this for you. Our live chat can query any cash back issues, alternatively you can call us 0330 9 123 123. ^HS
2023-01-18 08:22:43
Lamp
@santanderukhelp @Allycrighton Hey Alistair, we're sorry to hear your parents are having difficulty accessing their account. We'll be happy to look into this for them. Please ask them to drop us an email at [email protected] and we'll investigate. ^HS
2023-01-18 08:10:59
Lamp
@santanderukhelp @claire_craw_ You're welcome Claire, happy to help. ^NB
2023-01-18 06:47:07
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@santanderukhelp @claire_craw_ Hi Claire we are sorry to hear this, as we do not have access to accounts here we cannot give specific advice about this issue but you may wish to consider raising a complaint at this point, more info about how to do this here: https://t.co/LulsTN2PsO ^NB
2023-01-18 06:42:03
Lamp
@santanderukhelp @bmq_98 I can assure you our colleagues will be happy to help Brad. ^VF
2023-01-18 05:32:10
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@santanderukhelp @bmq_98 Hi Brad, sorry to hear you've had difficulties with a DD. If you use Online Banking you can logon to our website, press the 'Chat with us' button and the type 'Speak with advisor' to get put through to a colleague who can look into this further for you. ^VF
2023-01-18 05:21:22
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@santanderukhelp @Kayleig82798738 Hi Kayleigh, there is a process followed when a complaint is logged to our complaints team. We'll record your complaint and do everything we can to resolve it quickly. We'll get in touch with you to discuss your complaint and agree the resolution to th... https://t.co/kylzNqitgI
2023-01-18 04:52:07
Lamp
@santanderukhelp @theunderdoggym I would suggest continue waiting for our colleague to come back to you however if you feel you would like to speak to our Security Team then please contact them using the number on the back of your card or you can find their details here https://t.co/fchXB1psie. ^VF
2023-01-18 02:36:39
Lamp
@santanderukhelp @KarenCa18011145 Hi Karen, as this is a specialist area the best step would be to call our mortgage team and you can find their details here https://t.co/LKCgpYC8mJ. If you are asked for information please don't respond and this will take you through to a colleague who can advise further. ^VF
2023-01-18 02:32:55
Lamp
@santanderukhelp @theunderdoggym We're very sorry for the inconvenience this has caused you, which isn't our intention, especially when to comes to security. Our anti-fraud systems are automated I'm afraid and whilst all payments are subject to normal security checks, we'll be keen to... https://t.co/DIZadjUal4
2023-01-18 02:12:10
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@santanderukhelp @ASTRONOMO_Space Hello, thanks for getting in touch. We're committed to improving the mobile banking service for our business customers and will share updates as these become available. You can speak to our business team by logging in to the website and using our live chat service. ^TC
2023-01-18 01:47:17
Lamp
@santanderukhelp @CopleyRoz Hi Roz yes please try this, if it does not resolve the issue please call our Digital team: https://t.co/fchXB1psie. ^NB
2023-01-06 09:32:56
Lamp
@santanderukhelp @Rebecca_Parsley I see thanks for confirming :) It will depend on the date you have selected for the direct debit to start when setting it up. If there is a payment required in 10 days and you have set up a regular payment that has left today, or within the next 10 day... https://t.co/Fdpt7d0yQ5
2023-01-06 09:22:11
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@santanderukhelp @Rebecca_Parsley To better assist, can i just clarify is the direct debit a payment to a Santander product such as a credit card, loan, mortgage etc? Or is it to an external company? ^HS
2023-01-06 09:16:36
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@santanderukhelp @Rebecca_Parsley Hi Rebecca, we're aware of an issue regarding our live chat and are working hard to resolve this as soon as possible. We apologise for any inconvenience caused. As Twitter isn't secure we don't have access to customers accounts here, but can help with ... https://t.co/Fdpt7d0yQ5
2023-01-06 08:51:46
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@santanderukhelp @FFEC_EN We're sorry for the delay in answering your call. The live chat function can be found on the app by clicking the box in the top left corner containing the question mark. Then simply select the 'need help' section. This will then connect you to our virt... https://t.co/eRezdJzY3D
2023-01-06 08:42:41
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@santanderukhelp @CopleyRoz Hi Roz, what's happening when you try to log on? ^WB
2023-01-06 08:18:43
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@santanderukhelp @KatieConstanti5 Hi Katie, when is the payment due? ^WB
2023-01-06 08:18:23
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@santanderukhelp @Burr20201 Hi there! We'll need to take a closer look at this for you. You can query any cashback with our live chat, or by calling us 0330 9 123 123. ^HS
2023-01-06 08:15:23
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@santanderukhelp @k_batt444 Hi Kevin, if this was purchased using a credit card and the amount is over £100 you can raise a section 75 claim for the return of the funds. ^WB
2023-01-06 08:06:18
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@santanderukhelp @Pure_EviI Happy to help, have a great day. ^HS
2023-01-06 08:03:09
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@santanderukhelp Morning world! If you've any questions, the team are here to help. Tweet away. ^WB
2023-01-06 08:00:07
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@santanderukhelp @editor_atlarge Hi Chloe, we offer both paper and paper free options based on customer needs and you can change this in your Online Banking settings. Please follow this link for more information on how to go paper free https://t.co/GhnP1AgrOb. ^VF
2023-01-05 12:41:42
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@santanderukhelp @philp83 Happy to help! Enjoy your day. ^MS
2023-01-05 12:41:15
Lamp
@santanderukhelp @HayleyRTaylor94 Hi Hayley, you can logon to our website, press the 'Chat with us' button and then type 'Speak to advisor' in the chat box. This will put you in touch with one of our colleagues who can look into this for you. ^VF
2023-01-05 12:39:31
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@santanderukhelp @philp83 Hi there, you can deposit a cheque via the app by choosing the account you want the funds to go into, selecting the 3 dots in the top right, then tap 'deposit a cheque'. Further details on the cheque eligibility requirements within the app, and a step ... https://t.co/HLARmubyPf
2023-01-05 12:32:38
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@santanderukhelp It's that time again twitter. We're off home now. If you need to get in touch, we'll be here from 8am tomorrow. ^EJ
2023-01-05 08:00:00
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@santanderukhelp @liam777mallon Hi Liam, sorry to hear about this. We are unaware of any issues with our payments at this moment. However, we suggest you wait till end of day and if you not still receive the payment. Please contact us here, we will be happy to help. ^EJ
2023-01-05 07:59:14
Lamp
@santanderukhelp @KBCara Sorry about that Cara, please try calling us around 8 am during the opening hours to avoid the extended wait time. ^EJ
2023-01-05 07:43:30
Lamp
@santanderukhelp @Pure_EviI We're sorry to hear of the trouble caused by this, we will feed this back to query why the email has been sent to you. ^MS
2023-01-05 07:39:33
Lamp
@santanderukhelp @freja_fashion Thanks for confirming. In that case the payment should have left by now. Can I ask you to please get back in touch on 0330 9 123 123 so that we can take a closer look at this for you? ^TC
2023-01-05 07:35:25
Lamp
@santanderukhelp @freja_fashion I see. I'd have expected this payment to show as leaving the account by now. Was this a particularly large payment? Over 100K? ^TC
2023-01-05 07:27:58
Lamp
@santanderukhelp @freja_fashion Hi Mette, was this a UK payment or a payment to somewhere outside the UK? ^TC
2023-01-05 07:22:22
Lamp
@santanderukhelp @lizalraczi Hi Liza, we're currently unaware of any issues with our mobile banking app. Try uninstalling and reinstalling the app, try switching between WIFI and Mobile data and check if it fixes the issue, If not please restart your phone and try again. Hope it helps. ^EJ
2023-01-05 07:18:36
Lamp
@santanderukhelp @freja_fashion Glad to hear that you were able to login to access the Online banking. To have a closer look on this I would suggest you to speak with our customer service team tomorrow morning on the number printed at the back of your card so an adviser will be able to give you an advise. ^EJ
2023-01-05 07:16:04
Lamp
@santanderukhelp @robharris30 Sorry for the trouble caused, Rob. Please try again connecting with the team tomorrow morning at 8 am during the opening hours the wait time will be much lesser and you will be able to connect with the team without any delay. ^EJ
2023-01-05 07:04:43
Lamp
@santanderukhelp @robharris30 Hi Rob, sorry to hear about this. As mortgages are a specialist area, we would need you to speak with them directly as we aren't able to access accounts from here. I'm sincerely sorry for the inconvenience. ^TC
2023-01-05 06:44:29
Lamp
@santanderukhelp @freja_fashion It's best to try a different browser to access chat, we aren't aware of any issues at the moment. You can also use the app. ^MS
2023-01-05 06:40:07
Lamp
@santanderukhelp @B1gRobbo79 Hi Mark, we're sorry to hear about this. It's best to contact our mortgage team directly so we can investigate this. You can visit this link to our website - https://t.co/fchXB1psie. ^MS
2023-01-05 06:10:28
Lamp
@santanderukhelp @greigwilson4 Where was this offer advertised? ^MS
2023-01-05 05:42:52
Lamp
@santanderukhelp @robertb19036350 I see, Robert. In that case, our complaints team will investigate this for you and be in touch once they have an update. Further details on the overall complaints process are available via our website at: https://t.co/LulsTN2PsO
2023-01-05 05:31:58
Lamp
@santanderukhelp @Olivers125 Hi Oliver, thanks for getting in contact. It's best to raise this with our live chat team via your online/mobile banking and one of our live chat advisors can review this. ^MS
2023-01-05 05:15:28
Lamp
@santanderukhelp @robertb19036350 Let's get to the bottom of this one, Robert. If you get in touch with our mortgages team, a colleague will be happy to look at this for you: https://t.co/fchXB1psie
2023-01-05 05:11:31
Lamp
@santanderukhelp @greigwilson4 Hi Greig, thanks for getting in contact with us. Can you confirm if this was through a 3rd party website or the Santander website? ^MS
2023-01-05 05:02:11
Lamp
@santanderukhelp @declonn Hi Declon, we're sorry to hear you're needing to complain. You can visit this link to our website with further information - https://t.co/LulsTN2PsO. ^MS
2023-01-05 04:59:08
Lamp
@santanderukhelp @freja_fashion Hello Mette, could you type in to the bot "Speak to an agent" or "leave a message"? ^TC
2023-01-05 04:34:35
Lamp
@santanderukhelp @beckismith1993 Hi Becky, sorry to hear you are still receiving letters about this. Could you email us at the email address [email protected] and a colleague will look into this further for you? ^VF
2023-01-05 04:27:23
Lamp
@santanderukhelp @kca_1989 Hi Kellie, thanks for getting in touch. You can find information about international payments here on our website https://t.co/pJZVRSfVvU. I hope this helps. ^VF
2023-01-05 04:25:27
Lamp
@santanderukhelp @freja_fashion The next step is to contact our live chat team via your online/mobile banking. One of our live chat advisors can investigate this. ^MS
2023-01-05 04:16:11
Lamp
@santanderukhelp @cianw We're sorry to hear this didn't resolve things. It's best to raise this with our live chat team via your online/mobile banking and we can investigate this. ^MS
2023-01-05 04:06:26
Lamp
@santanderukhelp @freja_fashion Hi there! The payment will show in your online banking as pending if the payment has been successful from our side. ^HS
2023-01-05 03:49:57
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