How do I log into Metro Bank?
To log in to internet banking you will need your:
- 12-digit customer number OR your username.
- Security number.
- Password.
- Your mobile phone as we may need to send you a one-time passcode. Please check we have your correct mobile number by going to the 'personal details' section of your Online Banking.
What is security number Metro Bank?
During the online and telephone banking registration process you will also be given the opportunity to set an 8-digit security number, a password and the answers to some memorable questions.
How do I change my phone number with Metro Bank?
To change your phone number, you can either: Visit a Metro Bank store. Personal customers can call 0345 0808 500, 24 hours a day, 7 days a week. Business customers can call 0345 08 08 508.
How do I log into my Metro Bank app?
If you're a current Internet Banking user all you'll need is:
- Your 12-digit customer number or username. You'll have been given a customer number when you opened your account. ...
- Your 8-digit security number.
- Your password.
- Your mobile phone as we may need to send you a one-time passcode.
How do I view my metro bank statement online?
Where can I find my statement?
- Login to Personal and Business internet banking platform.
- Click 'View your statements and other documents'
- Select from the dropdown what account you want to see your statements for.
- Click 'Retrieve'
- Select 'View' to the year you want to download.
- Select which months statement you want to see.
How do I contact Metro Bank?
If you need help you can talk to a real person in our UK contact centre 24 hours a day, 7 days a week, 365 days a year. Call us on 0345 08 08 508.
How do I unlock my metro bank account?
If you know your customer number or username but have forgotten either your security number or your password, you can retrieve it online. If you've forgotten both your security number and your password, call us on 0345 08 08 500 or visit a Store.
Do you have to book an appointment at Metro Bank?
In every store you'll find a traditional face to face service with no requirement to book an appointment to discuss your banking needs. You'll also find card and cheque printers so you can walk away with everything you need to start using your account immediately.