How do I get my Silhouette library back online?
Go to the Silhouette Design Store. Log in to your account and click on the person icon in the top right corner for the Account Settings. Once it is finished, go back to the Silhouette software library and log back in.
How do I recover my Silhouette library?
You can find and download older versions of Silhouette Studio by going to the Silhouette America website and clicking > Update Software > Beta & Legacy versions of Silhouette Studio. Installing the previous version of Studio you were running should re-index your library.
How do I connect my Silhouette portrait to my computer?
Plug in and power on the Silhouette Cameo cutting machine.
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You can then do the following to confirm a basic hardware connection between your Silhouette cutting machine and the computer:
- Press the Windows key and the R key at the same time.
- Type control printers into the Open box.
- Press the Enter key.
Where do I find my 16 digit license code for my Silhouette?
Once logged in, you may go to the My Account page. Your license key code will be listed under Silhouette Studio Keys. In the Silhouette Design Store, the number is listed at the bottom of the main account page.