Can I cancel Sky Protect?
After the Cooling Off Period you may cancel the Sky Protect Policy at any time. Note your policy will remain in place until the end of the period for which you have already paid and you will not receive any refund. iii. To cancel the Sky Protect Policy call us on 0800 561 4541 (9am to 7pm, 365 days a year).
How do I add a device to Sky Protect?
If you replace your phone, you can remove your old one and add your new one to your Sky Protect Policy. To do this, call us for free on 0800 561 4538. Calls may be recorded and monitored for quality and training purposes. It will take 30 days for your new phone to be covered.
What is Sky Digital protect?
Sky Protect is the only insurance endorsed by Sky and gives you access to Sky approved engineers and a dedicated helpline seven days a week. Sky Protect is an insurance product provided by Domestic and General, the UK's leading appliance care specialist. What you get from Sky Protect: Accidental damage and breakdowns.
Do I need Sky Protect with Sky Q?
Do I need Sky Protect if I have Sky Q? Not at all. In my experience, Sky is good when it comes to repairing your equipment, so having Protect isn't essential.
Can I cancel Sky Protect at any time?
Cancel Sky Protect
If you want to cancel your Sky Protect policy, call the Sky Protect team on 0800 561 4541.
How do I cancel Sky Protect online?
To cancel the Sky Protect Policy call us on 0800 561 4541 (9am to 7pm, 365 days a year). You can also cancel by writing to us at the address detailed within 'Contact Information' (clause 19).
Does Sky Protect cover water damage?
Sky Mobile Protect is a Sky endorsed insurance provided by Domestic and General. What you'd get from Sky Mobile Protect: Immediate accidental damage and breakdown cover, including liquid damage and cracked screens. Unlimited repairs and replacements.
How do I make a claim on Sky Protect?
0800 597 8531
- www.skyprotect.com.
- Log in to your Sky Protect account.
- Click the 'Repair' option which will allow you to start a new claim or track the progress of an existing claim.
How many devices can you have on Sky Protect?
Does Sky charge for repairs?
When you need a repair or replacement, you won't have to pay for parts, labour or call-outs – it's all included.
How soon can you claim on Sky Protect?
Simply call us on 0800 561 4449 (lines open 8am to 11pm, 7 days a week) to claim or to book a Healthcheck. You can only claim between the start date and end date, inclusive, of your policy (these are the dates specified in 'Your Policy Details' on the reverse of the welcome letter or renewal notice).
How do I book a repair on Sky?
If we can't fix it online, we'll tell you how to book it in for a repair or a replacement at the end of the help steps.
...
Sky Mobile repairs
- Go to device support.
- Select your device make and model (if it's not already selected).
- Scroll down and select Fix a problem or search for your issue and follow the help steps.