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So Energy Login

Announcer Israel

Find top links about So Energy Login along with social links, FAQs, and more. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue.

Apr 03, 22 (Updated: Oct 16, 22)

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1. So.energy
Reviewer 2 years ago

So Energy: Account home

https://myaccount.so.energy/

Remember me Forgot password? Log in. If you have recently switched to So Energy and not yet logged into your account, you can activate your account here.

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So Energy - Great value green energy..
Account home - So Energy
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Checked At HTTP Status Code Connect Time (ms) Result
2024-04-15 12:52:06 200 141 Page Active
2024-04-11 11:01:43 200 45 Page Active
2024-04-05 17:20:42 200 270 Page Active
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2. Utilityswitchboard.com
Scholar Pune 2 years ago

So Energy - Login, Tariffs, Reviews & Smart Meters - Utility ...

https://utilityswitchboard.com/gas-electricity/providers/so-energy/

It may sound silly, but the main reason people struggle with their So Energy login is that they're using the wrong email address or password. It's easily done, ...

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3. Theswitch.co.uk
Scholar 2 years ago

So Energy tariffs, smart meter & login help - The Switch

https://theswitch.co.uk/energy/providers/so-energy

Who are So Energy? Find out about the provider's login process and smart meter rollout, read reviews, tariffs, and get hold of a contact number on our ...

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4. Esbenergy.co.uk
Explainer Ernakulam 1 year ago

ESB Energy is now part of So Energy

https://www.esbenergy.co.uk/

So Energy is an award-winning energy supplier with an "Excellent" Trustpilot rating. They supply 100% renewable electricity as standard at no extra cost.

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Outspoken Santiago, Chile 1 year ago

Want to learn more about So Energy?

https://www.esbenergy.co.uk/esb-energy-is-now-part-of-so-energy/so-ene...

We recently bought a majority shareholding of another energy supplier, So Energy. Over the next couple of months, we'll be merging ESB Energy and So Energy ...

5
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5. Selectra.co.uk
Announcer Bangalore - India 1 year ago

So Energy review: Prices, Reviews & Tariffs - Selectra

https://selectra.co.uk/energy/providers/so-energy

To submit your meter readings manually, go to the So Energy homepage. Click on where it says Log in in the top right corner. You will need to enter your ...

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6. Socode.co.uk
Critic Belgium 1 year ago

Login to your Account - SoCode

https://www.socode.co.uk/users/login

Login page - SoCode. ... Sign In using LinkedIn. Login to Your Account. Email Address. Password. Forgotten Password? Register As Candidate.

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7. Which.co.uk
Informed Madrid, Spain 1 year ago

So Energy Review - Which? - Which.co.uk

https://www.which.co.uk/reviews/energy-companies/article/energy-compan...

We reveal what So Energy's gas and electricity customers really think of it for customer service and value for money in the Which? energy ...

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8. Sse.co.uk
Editor Kyiv, Ukraine 1 year ago

Manage your energy online - Login - SSE

https://sse.co.uk/manage-energy-online

Register for an online or login to manage your energy, Direct Debit, bills and make payments towards your balance.

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9. Pfpenergy.co.uk
Curious Warszawa, Poland 1 year ago

My Account Login - PFP Energy

https://pfpenergy.co.uk/account-login/

PFP Energy is one of the leading Gas & Electricity providers in the UK, offering fantastic plans for homeowners and quality partnership deals for ...

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10. Moneysavingexpert.com
Curious Colombo, Sri Lanka 1 year ago

So energy - trouble logging in to their site - the ...

https://forums.moneysavingexpert.com/discussion/6320872/so-energy-trou...

Hope you've managed to log in. Just remembered to take my readings, and was able to post them without a hitch. My current fixed plan expires ...

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11. Softiyo.com
Scholar 1 year ago

What is So Energy? - Softiyo

https://www.softiyo.com/so-energy-login-at-www-so-energy-login/

SoCode. … SoCode · Sign In using LinkedIn. Login to Your Account. Email Address. Password. Forgotten Password? Register As Candidate.

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12. Myutilitygenius.co.uk
Organizer 1 year ago

So Energy - MyUtilitygenius

https://www.myutilitygenius.co.uk/suppliers/so-energy/

So Energy supplies gas and electricity to homes in the UK. So Energy is based on simplicity, honesty and great value. So Energy think that the energy ...

3
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13. Flexi-orb.com
Refiner Bratislava, Slovakia 1 year ago

Smart Export Guarantee Tariffs in 2021 | Flexi-Orb

https://www.flexi-orb.com/services/smart-export-guarantee/seg-tariffs/

No one tariff will be right for everyone and so it is important to do your homework ... Suppliers offer a 'variable' export tariff, to reflect energy system ...

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14. Eonenergy.com
Teacher London, United Kingdom 1 year ago

Register to manage your account online | E.ON - Eon Energy

https://www.eonenergy.com/for-your-home/your-account/register

See how you can save energy and compare what you're using to similar ... If you've already registered for an online account, you can log in at any time.

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15. Edfenergy.com
Announcer Germany 1 year ago

Manage Your Energy Online – Login | EDF

https://my.edfenergy.com/user/login

Register online or login to manage your energy, direct debits, view your bills, provide meter readings, change your tariff and update your details.

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16. Trustpilot.com
Curious Sydney, New South Wales, Australia 1 year ago

Read Customer Service Reviews of so.energy - Trustpilot

https://uk.trustpilot.com/review/so.energy

Do you agree with So Energy's 4-star rating? Check out what 7193 people have written so far, and share your own experience.

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17. Ovoenergy.com
Teacher St. John's, NL, Canada 1 year ago

OVO Portal - OVO Energy

https://my.ovoenergy.com/

Log in. New to OVO or joined us from SSE? Set up account · Reset my password. © 2022 OVO Energy Limited. Terms & Conditions · Privacy policy · Help Centre.

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18. Energy-review.co.uk
Reviewer Winterthur, Switzerland 1 year ago

So Energy Review 2021

https://www.energy-review.co.uk/suppliers/so-energy-review/

What do other So Energy reviews say? What is So Energy website/app like? How green is So Energy? So Energy complaints; So Energy login ...

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19. Octopus.energy
Reviewer Scotland, United Kingdom 1 year ago

Official Avro Octopus information page - updated regularly

https://octopus.energy/avro/

The data for accounts who left Avro prior to Octopus Energy taking over and were owed ... It is unusual for this (in our experience) to have taken so long, ...

1
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20. Eonnext.com
Populist 1 year ago

Account management | Login - E.ON Next

https://www.eonnext.com/dashboard/login

Please log in. ... E.ON Next Energy Limited Registered Office: Westwood Way, ... If it is, then we'll just need to get you set up so you can start managing ...

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21. Scottishpower.co.uk
Informed Mumbai, Maharashtra, India 1 year ago

ScottishPower Login | Gas and Electricity Company

https://www.scottishpower.co.uk/login

2022 ScottishPower Energy Retail Limited. All rights reserved. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

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If you know a webpage link that work for the reported issue. Consider sharing with the community by adding in the above list. After verification of provided information, it would be get listed on this web page.

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Frequently Asked Questions

Is there a So Energy app?

Unlike other renewable providers, such as Pure Planet and many others, So Energy doesn't currently have a mobile phone app.

Why can't I log into So Energy?

It may sound silly, but the main reason people struggle with their So Energy login is that they're using the wrong email address or password. It's easily done, so just give your details the once over and check for spelling mistakes, wrong passwords, or .com's where there should be .

Is So Energy in trouble?

So Energy recently joined forces with ESB and as a result we are backed by a very stable company with long term plans in the UK, There is no risk to So Energy, all credit balances are safe.

How do I contact So Energy?

How can I contact So Energy? Telephone: 0330 111 5050. Lines are open 9am to 5pm Monday to Friday.

Is So Energy any good?

So Energy has scored consistently highly in the few years it has been included in our survey. This year was no exception, with fair-to-good ratings across all the areas of its service we asked customers about. Customers were also particularly happy with their energy coming from an eco-friendly, renewable source.

Is So Energy a good supplier?

Impartial review site Trustpilot gives So Energy an overall rating of 'Excellent' with a score of 4.7 out of 5. A whopping 88% of the 5,500 So Energy reviews posted to Trustpilot rate the company as 'Excellent'. Another 9% of reviews rate the supplier as 'Great' while just 3% give it a 'Bad' score.

Who is So Energy owned by?

ESB

Does So Energy still exist?

So Energy has today (27 August 2021) announced that it will be merging with ESB Energy. So Energy has been helping UK homes to switch to green electricity since 2015, and has around 250,000 domestic energy customers. ESB will be taking a majority stake in So Energy's business.

Are So Energy still trading?

The merger of So Energy and ESB Energy, the group's UK retail brand, will result in a business serving more than 300,000 customers. The company will continue to trade as So Energy, with ESB retaining 75 per cent of the new combined entity.
Is Post Helpful?

Recent Tweets By soenergyuk

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@SoEnergyUK @GillSheppard4 Hi Gill. The details of this scheme hasn't been made public by the government yet & we're not sure how it will work in practice just yet. Once we have more information, we will make you and all other customers aware on our channels (e.g. website/online). Thanks ~ Paul
2023-01-20 10:24:41
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@SoEnergyUK @Zephanieee Good morning Steph. The details of this scheme hasn't been made public by the government yet & we're not sure how it will work in practice just yet. Once we have more information, we will make you and all other customers aware on our channels (e.g. website/online). ~Temitayo
2023-01-20 09:18:48
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@SoEnergyUK @ChrisAn96698920 Hi Chris- I would be glad to look into this for you, please send us a DM with your account details and we can take a look and see what can be done to speed this process up for you. -Jon
2023-01-20 04:34:32
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@SoEnergyUK @Matt_Wicky Hi Matt, please reach out in our DMs outlining your issue with a gas meter; and with your account details so we can see what can be done to speed up this process and amend the potential overcharging. ~ Vesna
2023-01-19 12:18:12
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@SoEnergyUK @stephens_ben Hi Ben, if you need any help in how to read your bills please refer to this helpful article: https://t.co/WB5IFgQ403 ~ Vesna
2023-01-19 12:15:30
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@SoEnergyUK @Mrsmeado96 Hi Rebecca, I've already responded to one of your earlier Tweets. Can you please check that Tweet and send us a DM? ~ Vesna
2023-01-19 12:13:49
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@SoEnergyUK @Mrsmeado96 Hi Rebecca, you are not responsible for the bills that have "The Occupier" on them. Please send us your account details in a DM so we can check this situation. ~ Vesna
2023-01-19 12:13:07
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@SoEnergyUK @cosimoraffi Hi Margo, thank you for getting in touch with us. I saw that this has already been dealt with by a colleague from the team. Please don't hesitate to get in touch if anything happens again. ~ Vesna
2023-01-19 12:10:31
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@SoEnergyUK @E_zroda Hi Koko- If you'd like to discuss anything related to you account please send us a DM with your account details and we'd be glad to help. -Jon
2023-01-19 11:42:19
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@SoEnergyUK @stephens_ben Hi. I'm sorry you feel the billing isn't clear. I feel we have a responsibility to let customers know the current account balance, if it is in a credit or debit state, & the balance from your previous bill. If you need help with your bill, DM us so we can assist! Thanks ~ Paul
2023-01-19 03:05:46
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@SoEnergyUK @ChristGarvin Hi Chris- if we have underestimated your readings in the past then you'll be billed for your actual usage using your latest meter readings. If you've got any account specific queries please send us a DM with your details and we'd be glad to help -Jon
2023-01-18 09:37:56
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@SoEnergyUK @SteveCross91OF @OctopusEnergy Hi Steve, we're really sorry you feel disappointed with the level of service you've received from us so far. I have just replied to your DM, so please have a look when you get a chance. ~ Vesna
2023-01-17 11:28:43
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@SoEnergyUK @Lizzyjenkins9 Thank you for sending a DM, I'll reply to you now. ~ Vesna
2023-01-17 10:47:44
Lamp
@SoEnergyUK @OurCowMolly @MoneySavingExp Hi, thanks for getting in touch regarding your export tariff. Please kindly send us a DM as we would love to look into this for you. Thanks - Nile G.
2023-01-17 04:05:58
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@SoEnergyUK @Holmeseeee @MartinSLewis Hi Abbie, I'm sorry if this bill came as a shock. I'm afraid that these are the best prices we can offer with current market conditions, if we could offer you a cheaper tariff we would. He hope prices go down soon and we'll keep customers in the loop about that. Laurence.
2023-01-17 02:43:34
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@SoEnergyUK @ajswic Good afternoon, if you wish to speak to our customer service team the number is 0330 111 5050. Alternatively, you can send a DM to us with your account details and the matters you wish to discuss ~ Will
2023-01-16 12:28:50
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@SoEnergyUK @Jonatha70471372 Hi Jonathan, sounds like something's gone wrong there and the installation has affected your billing. Please send me a DM with your account details and we can look into this for you. Laurence.
2023-01-16 11:56:41
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@SoEnergyUK @gdomalley Hi Graham, I'm sorry this hasn't been sorted yet, our complaints team have a large backlog so we don't have an exact timeline for when they'll get back to you. Before you take this further why not first send me a DM with your details and I can chase this for you. Laurence.
2023-01-16 11:55:55
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@SoEnergyUK @Schnitzeltastic Good afternoon, I hope you are well - If you could send us a DM with your account details and we can check this area with our Energy Independence team for any further information ~ Will
2023-01-16 05:07:06
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@SoEnergyUK @Lynnburtie Good afternoon Lynn-Marie, could you confirm what app you may be referring to? We have had a few reports of 'Puredrive' which is a third party app not related to So Energy having issues. Please reach out to them on 01386 577845 if this is the app related to your matter ~ Will
2023-01-16 04:28:25
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@SoEnergyUK @bumblebank Hi, thanks for getting in touch. Please kindly send us a DM as I'd be more than happy to look into this issue for you. Thanks - Nile G.
2023-01-06 09:48:13
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@SoEnergyUK @Lisa_Lum_ Hi, thanks for getting in touch. Please kindly send us a DM as I'd be more than happy to look into this issue for you. Thanks - Nile G.
2023-01-06 09:47:36
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@SoEnergyUK @GeneralPotato @MartinSLewis Please understand that the Customer Service team cover emails sent in. As we are the Social Media Team, for us to locate customer emails and pass data protection to further assist, we request a DM with the account details to investigate this matter for you. ~ Will
2023-01-06 04:22:52
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@SoEnergyUK @karvya @Lisa_Lum_ Hi there, so we can take a look into your account to help further with your meter reads query, please DM us with your account details. ~Temitayo
2023-01-06 03:16:31
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@SoEnergyUK @GeneralPotato @MartinSLewis I'm sorry no one's replied to your emails yet, there's a bit of a backlog but our email team will get to it as soon as they can. It's up to you, you can wait until we reach your email or the faster option which would be to send a DM and I can look into this for you. Laurence.
2023-01-06 01:28:11
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@SoEnergyUK @GeneralPotato @MartinSLewis Hi, I'm sorry this is still going on but you still haven't sent us a DM so we can't take this any further. We wouldn't advise publically tweeting any personal info and can't discuss account details on a public forum like this. Please send us a DM as soon as possible. Laurence.
2023-01-06 01:14:55
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@SoEnergyUK @CBFA2020 @MartinSLewis Hi Kim I can see you were in touch with us via DM. This is with the operations team who will be in touch as soon as possible, we have also raised a complaint so someone will be in touch about that as well. I'm sorry for the delay and thank you for your patience so far. Laurence.
2023-01-06 01:04:42
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@SoEnergyUK @GeneralPotato @MartinSLewis I'm sorry we haven't replied to your emails yet. We can find them for you and look into the issue, but first we'd need to know your account details. The best way to send those is via DM. You of course don't have to but then we wouldn't be able to take this any further. Laurence
2023-01-05 10:59:49
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@SoEnergyUK @GeneralPotato @MartinSLewis Hi, thanks for getting in touch. Please kindly send us a DM as I'd be more than happy to look into this issue for you. Thanks - Nile G.
2023-01-05 09:56:34
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@SoEnergyUK @RichardBarker_ Hi Richard. If you send us a DM with your details we can look into this further for you. Thanks ~ Paul
2023-01-05 09:25:14
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@SoEnergyUK @kevinarowan Hi. If you have just come off a fixed tariff, the increase in rates and standing charges on the standard variable rate would substantially change. If you send us a DM with your account details we can have a look at the exact nature of your account in more detail. Thanks ~ Paul
2023-01-05 09:24:05
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@SoEnergyUK @iammhayie Hi May. If you send us a DM with your details we can look into this further for you. Thanks ~ Paul
2023-01-05 09:17:23
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@SoEnergyUK @iammhayie Hi May. If you send us a DM with your details we can look into this further for you. Thanks ~ Paul
2023-01-05 09:16:56
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@SoEnergyUK @AalokSri19 @marcusherbert Hi Aalok- please kindly send us a DM with your account information and we'd be happy to look into this for you. -Jon
2023-01-05 03:26:58
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@SoEnergyUK @melmeyrick1 I'm sorry to hear of the delay of your payment to the account. As it can take up to 5 working days for a payment to appear on our systems if manually paid, and the festive period which may have delayed the allocation of the payment. I'm happy to hear it is allocated now. ~ Will
2023-01-05 02:45:15
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@SoEnergyUK @CBFA2020 @MartinSLewis Hi Kim, I'm sorry to hear of the delays you have faced. Please send us a DM to further investigate and escalate ~ Will
2023-01-05 02:41:25
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@SoEnergyUK @jen28728703 Good afternoon Jen, please DM us with your account details so your so energy account can be located and an advisor will get back in touch as soon as possible. ~Temitayo
2023-01-04 12:49:36
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@SoEnergyUK @ladylambloo Hi, Warm Home Discount credit will be automatically added to your account before the 31st March 2023. -Jon
2023-01-04 12:11:57
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@SoEnergyUK @marcusherbert Hi Marcus, thanks for getting in touch. Please kindly send us a DM as we'd be more than happy to look into this issue for you. Thanks - Nile G.
2023-01-04 10:50:20
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@SoEnergyUK @LordVenton Hi, thanks for getting in touch. Please kindly send us a DM as we'd be more than happy to look into this issue for you. Thanks - Nile G.
2023-01-04 10:49:27
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@SoEnergyUK @PenniePipstop @ofgem Hi Penelope, thanks for getting in touch. Please kindly send us a DM as we'd be more than happy to look into this issue for you. Thanks - Nile G.
2023-01-04 10:48:51
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@SoEnergyUK @ladylambloo Hi. If you drop us a DM with your account details we can have a look into this and confirm this for you. Thanks ~ Paul
2023-01-04 09:41:49
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@SoEnergyUK @billygill06 Hi Billy. I'm sorry that you are experiencing this issue. If you drop us a DM with your details we can get this looked into for you. Thanks ~ Paul
2023-01-04 09:40:18
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@SoEnergyUK @simon_quail Hi Simon, if you could please send us a DM with your account details so we can further investigate this matter ~ Will
2023-01-04 04:47:46
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@SoEnergyUK @TinyLionesses Hi there, thanks for getting in touch. If you have sent us a DM with your account details, an advisor will be in touch there soon to assist you further. ~Temitayo
2023-01-04 03:09:49
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@SoEnergyUK @jen28728703 As your account details are sensitive, please DM (direct message) the account number and other account details there and not as a public tweet, so an advisor can assist you further. ~Temitayo
2023-01-04 01:04:05
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@SoEnergyUK @Patseh_ Good morning, Happy New Year to you - So we can locate this bill you have received and investigate who is responsible for this, could you please send a DM with your account details ~ Will
2023-01-03 11:39:12
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@SoEnergyUK @harrypremier201 @ofgem Hi there- if you have any questions on how your bills were calculated, please feel free to send us a DM with your account information so we can locate your account and help you further. -Jon
2023-01-03 11:10:23
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@SoEnergyUK @mjhumble1 Hi Martin. We'd be happy to assist with this. If you drop us a DM we will get this looked into for you. Thanks ~ Paul
2023-01-03 10:02:41
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@SoEnergyUK @RedAugust86 Good morning and thanks for getting in touch. To confirm, we have not changed how customers receive their bills to 'quarterly'. So an advisor can help with your query and so that this can be investigated further, please send us a DM with your account details. ~Temitayo
2023-01-03 09:44:47
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@SoEnergyUK @Mike_de_S Good morning, I apologise for any inconvenience caused. Please DM us your account details so an advisor can find your account and assist you further. ~Temitayo
2023-01-03 09:38:53
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@SoEnergyUK @AliceSaiao95 Good morning, so we can help, please DM us your account details along with your query, so an advisor can assist you as soon and as best as possible. ~Temitayo
2023-01-03 09:34:52
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@SoEnergyUK @simplydadgy Hi Simon, thanks for getting in touch regarding your payments. Please send us a DM and we will be able to take a look into this for you. Thanks - Nile G.
2023-01-03 09:24:44
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@SoEnergyUK @stueys4791 Hi Stuey, thanks for getting in touch. Kindly send us a DM as we would be more than happy to look into this for you. - Nile G.
2023-01-03 09:17:54
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@SoEnergyUK @davidfendick71 Hi David, thanks for getting in touch. I'm sorry to hear that you are not happy with our service. Please kindly send us a DM as we'd be more than happy to investigate this issue for you. Thanks - Nile G.
2023-01-03 04:17:56
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@SoEnergyUK @izzywizzy80 Hi Izzy, thanks for getting in touch. Please kindly send us a DM as we'd be more than happy to look into this issue for you. Thanks - Nile G.
2023-01-03 04:16:55
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@SoEnergyUK @GeneralPotato @cheshirepolice Good afternoon, I'm sorry to hear of this matter. After looking into this account it appears this was an Ombudsman case that has since been resolved and the repayment is awaiting authorization. Please send a DM so we can discuss further. ~ Will
2023-01-03 02:58:17
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@SoEnergyUK @Zephanieee Hi Steph- sorry to hear about the delayed response. Please DM us your account details, so we can look into this for you. -Jon
2023-01-03 02:30:12
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@SoEnergyUK @helena__history Hi there Helena, please send us your account details via DM, so we can find your so energy account. An advisor will take a look into this further so this matter can be investigated as soon and as best as possible. ~Temitayo
2022-12-30 04:33:55
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@SoEnergyUK @PRH75 Hi Peter, In general, prices would not reduce if you're already in a current tariff due to the agreed rates in a tariff. If there is a better tariff available that has reflected on a recent energy price then yes, this should then be available for all customers. Thanks - Nile G
2022-12-30 03:39:41
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@SoEnergyUK @MrsJD83 @Sweeetie72 Hi Jo, I'm really sorry for this. I'll try to push this with my manager as we're aware of your dad's situation and in the spirit of our values we aim do our best to take care of our vulnerable customers. ~ Vesna
2022-12-22 00:00:00
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@SoEnergyUK @OldeNaturalist @MoneySavingExp Hi. I'm sorry you have not received a response as of yet. I can assure you that our team will be in touch directly in order to advise further. Thanks ~ Paul
2022-12-21 00:00:00
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@SoEnergyUK @OldeNaturalist @MoneySavingExp Hello and thank you for getting in touch. Please send us DM so we can have a look at your finances and meter reads(usage). Please make sure to include your account details in the message. Many thanks. ~ Vesna
2022-12-21 00:00:00
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@SoEnergyUK @sarahloucaz @sallystep7 Hi Sarah, a colleague just replied to your message. Please when you have a minute to spare, have a look and send your response. Many thanks. ~ Vesna
2022-12-21 00:00:00
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@SoEnergyUK @SteveVanquish Hi. If you send us a DM with your details we will be happy to look into this for you. Thanks ~ Paul
2022-12-21 00:00:00
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@SoEnergyUK @OurCowMolly @MoneySavingExp @MartinSLewis Good afternoon, If you could send us a DM with your account details so we can investigate your query ~ Will
2022-12-20 00:00:00
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@SoEnergyUK @sarahloucaz @sallystep7 Hi Sarah, I'm sorry to hear you are unhappy with how the bill states regarding full payment. It would only suggest this if you are "pay-by-bill" method rather than set monthly amounts. If you wish to DM us regarding this we can look into the account for you ~ Will
2022-12-20 00:00:00
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@SoEnergyUK @Septemberlegs Good afternoon, I'm sorry to hear you believe there has been a gas leak. We would suggest contacting your Gas Transporter if there is a gas leak. Please DM us with your account details if you wish for us to investigate the bill ~ Will
2022-12-20 00:00:00
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@SoEnergyUK @Laura_Wheaton Of course! If you haven't already, please send a DM to us with your account details and we can advise you accordingly of the 2-rate tariff details. ~ Will
2022-12-20 00:00:00
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@SoEnergyUK @sheradmehta @ofgem Good afternoon, sorry to hear you have not been contacted yet. Please send us a DM with your account details so we can advise accordingly ~ Will
2022-12-20 00:00:00
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@SoEnergyUK @RachelHabergham We have your previous messages with us but due to the specialist team's backlog it's still waiting in the queue. Another chaser will be sent on your behalf to try and speed up the process. ~ Vesna 2/2
2022-12-19 00:00:00
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@SoEnergyUK @DougPaterson1 Good morning Doug, I have looked into your online account and this seems to be working (showing all bills included). What I would suggest is to head to your browser settings first and clear the cookies and cache... 1/2
2022-12-19 00:00:00
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@SoEnergyUK @DougPaterson1 2/2... Additionally, if you are accessing So Energy via a bookmark, I would advise deleting the bookmark and revisiting the So Energy website directly by typing https://t.co/QQXuragZlb in the search bar, then you can re-bookmark page. ~ Will
2022-12-19 00:00:00
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@SoEnergyUK @j_gilby Good morning, if you could kindly DM us with your account details so we can investigate on which department you are awaiting a callback from ~ Will
2022-12-19 00:00:00
Lamp
@SoEnergyUK @Sweeetie72 @MrsJD83 Hi there, apologies for the inconvenience it sounds like you have been having with our third party engineers. If you could kindly send us a DM so we can investigate this matter ~ Will
2022-12-19 00:00:00
Lamp
@SoEnergyUK @Omeararedwine @ofgem Good morning Gina, sorry to hear you are experiencing issues with your IHD - Please send us a DM so we can further investigate this matter for you ~ Will
2022-12-19 00:00:00
Lamp
@SoEnergyUK @Procrastymaster Hi there, sorry to hear you are having issues with the smart meter after installation. Please send us a DM so we can further discuss the matter and investigate ~ Will
2022-12-19 00:00:00
Lamp
@SoEnergyUK @nmartyn25 Hi there Nigel, please send us a DM with your account details (email address included) so that we can assist with your query further as soon as possible. ~Temitayo
2022-12-19 00:00:00
Lamp
@SoEnergyUK @nmartyn25 Hi Nigel, a colleague has just replied to your DM. Please have a look when you get the chance. ~ Vesna
2022-12-19 00:00:00
Lamp
@SoEnergyUK @RachelHabergham Hi Rachel, we're sorry to hear you feel this way about our level of service. We do aim to provide the best possible service to our customers. 1/2
2022-12-19 00:00:00
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4
Last Status Report, 1 year ago
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