How do I contact South West Water?
We'll be happy to wait while you call us on 0344 346 2020 “(for Minicom users only 0800 169 9965) to check the person works for us.
Can I get a refund from South West Water?
If you've moved or closed your account, your final bill will show any credit balance. If you've confirmed your forwarding address, we'll try to refund you directly in to your bank or send you a cheque. If we haven't got your forwarding address, the credit will stay on your account until you let us know.
How do I pay my water bill UK?
How you can pay your bill
- Pay online. Online credit or debit card payment. ...
- Pay automatically. Pay by Direct Debit Pay by Standing Order Pay through your benefits with Water Direct. ...
- Pay in person. Pay at a PayPoint store Pay at your bank Pay at the Post Office. ...
- Pay by post or phone. Pay by post Pay by phone.
Can I pay my water bill at the bank?
Pay over the counter at your bank
You can pay your bill in full or by agreed instalments at your bank. If you're paying by cheque, please make it payable to 'Thames Water Utilities Ltd' and include your account number on the back. While this service is free at most banks, we recommend you always check first.